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Implications of Audience Ethics for the Mass Communicator By James L. Aucoin, Ph.D. Assistant Professor Communications Department University of South Alabama UCOM 1000 Mobile, AL 36688-0002 (334) 380-2806 e-mail: [log in to unmask] Submitted for presentation to the Qualitative Studies Division, AEJMC annual meeting, Washington, D.C., August 1995. Abstract Implications of Audience Ethics for the Mass Communicator By James L. Aucoin, Ph.D. Assistant Professor Communications Department University of South Alabama The use of a journalism-as-public-conversation model provides an interpretative framework for the understanding of mass media audience members' ethical responsibilities as well as the ethical obligations of mass communicators. This consideration expands the discussion of mass communicator ethics but coordinates closely with previous discussions of mass media ethics by Lambeth and Fink. A topology of obligations is constructed. Additional obligations of the mass communicator include producing messages that recognize they carry no monopoly on truth and providing easy-access reader and viewer feedback channels for a more robust public dialogue. Implications of Audience Ethics for the Mass Communicator It is not unusual for commentators on the mass media to ascribe certain responsibilities to audiences of mediated messages. For example, columnist David Broder concludes his critique of the modern press by admonishing the reading public to read critically. The press's presentation of reality is distorted by journalists' presuppositions and prejudices, Broder admits, so readers must "correct the `spin' those twists impart" (1987, 366). While Broder suggests vaguely that the media audience member must "hold up" his/her "end of the dialogue" with the press, others have been more explicit in assigning a responsibility to the audience. CNN anchor Bernard Shaw, on a C-SPAN panel to discuss infidelity allegations against then-candidate Bill Clinton, remarked that the media were duty-bound to report the allegations and the public had the responsibility to assess the accuracy of the reports (Altschull, 1992, 3). Les Brown, suggesting a rights-based ethics for television viewers based on case law and the Constitution, argues that citizens have an obligation to assert their statutory rights and become "a conscience imposed on an industry obsessed with increasing its revenues and profits" (1979, 10). Doig and Doig urge mass media audience members to be "consumer/editors" paying attention to "nuances of the news" and evaluating the evidence presented in news reports, balancing themselves "between gullibility and cynicism" and demanding information needed for making informed self-rule and consumer decisions (1972, 16, 60). Mass media ethicists, however, rarely include audience responsibilities in their discussions of mass media ethics (Cunningham, 1992, 239). Ellul (1981) and Moran (1979), however, discussed audience ethics in relation to propaganda, and Johannesen (1990, 1979) considered audience responsibilities as an aspect of the ethics of persuasion. In addition, Code (1987) and Stocker (1982), writing within the philosophical framework of epistemology, argue that receivers of messages have responsibilities. Code, for example, argues that an individual ought to preserve a degree of objectivity, think clearly, and be responsible for what one knows (1987, 68). There has been little attempt, however, to explicate a theory of mass media audience ethics. Literary and speech theorists, on the other hand, have written extensively about the "ethics of reading," rhetorical ethics, and the function of writing (Clark, 1990; Miller, 1987; Bazerman, 1980; Farrell, 1983, 1976; Johannesen, 1971; McKeon, 1975; Perelman, 1963; and Rosenfield, 1980). And others have written about the conversational or dialogic model of communication and the communication model of reality, which have relevance to a discussion of audience ethics (Baynes, 1994; Fish, 1980; Habermas, 1989; Rehg, 1994; Warner, 1992; Kreckel, 1981; Todorov, 1984; Stuart, 1978; Bennett, 1985; Sullivan, 1965; Bitzer, 1980; Burke, 1969, 1973; and Bruffee, 1986). Taken together, the concepts of the ethics of reading, epistemic ethics, and the social construction of reality through public dialogue can contribute to an enriched understanding of mass media audience responsibilities. Moreover, an understanding of audience ethics, in turn, sheds light on the responsibilities of mass communicators. For if, as Berger and Luckmann (1967) suggest, reality is socially constructed and, as Burke (1969) and Bakhtin (1981) argue, meaning is created through a dialogue between the message sender and the message receiver(s), the importance of ethical communication is evident. It follows, then, that ethical public dialogue is crucial if ethical choices on questions involving public issues and policies are to be made. This becomes particularly important considering the recent encouragement of "public," or "civic" journalism (Miller, 1994; Anderson, Dardenne, and Killenberg, 1994; Rosen, 1993; Lambeth, 1992a; and Clark, 1990). The ethical responsibilities of journalists, public relations practitioners, and other public communicators, when seen in the light of audience ethics, go beyond the traditionally noted duties derived from either the Aristotelean-based conception of the right-acting practitioner, the critical studies concern over political economy, and the communitarian synthesis of the two.1 All three perspectives locate ethical behavior in the message sender(s), and without consideration of the role of the audience, the resulting lists of requirements for ethical practice are limited. This paper first repositions the audience into the equation of mass communication ethics and then outlines the corresponding ethical requirements for audience members and mass communicators. The Concept of Audience Ethics To say that mass media audience members have responsibilities in the communication process implies a theory of mass communication that posits 1) an active audience and 2) a role for audience members in creating the meaning of the mass communication messages. Media scholars working from a variety of theoretical perspectives have accepted the concept of a mass media audience with some level of activity in relation to media messages (Burton, 1990, 153-156; Jensen, 1986). Considerable disagreement remains, however, over the degree to which audience members can affect the meaning of a message. At one extreme, critical and cultural industry theorists, as well as agenda-setting theorists, generally argue that the mass media manipulate audience members (Grossberg, 1984; Williams, 1975, 1977, 1980; Althusser, 1969, 1970, 1971; Adorno and Horkheimer, 1972; Gitlin, 1980; Schiller, 1986; Altschull, 1984; Entman, 1989; and McCombs and Shaw, 1972; Noelle-Neumann, 1984; Altheide, 1976). At the other extreme, semiologists and some structuralists situate control of a message's meaning totally in the audience (Fish, 1980; Fry and Fry, 1985; Barkin and Gurevitch, 1987; Liebes and Katz, 1988; Wren-Lewis, 1983; Scholes, 1982). Occupying a middle ground, social and meaning constructionists argue that meaning occurs through negotiation between the message sender and the message receiver (Geertz, 1973; Tuchman, 1978; Hall, 1982; Jensen, 1986; Burke, 1969; Bakhtin, 1981; Barthes, 1977; Park, 1940). Morgenstern (1992) offers a reasonable integration of theories through the use of lay epistemic theory. She argues that audience autonomy: is a capacity one can exercise to different degrees at different times, that is both made possible by and confined by the amount and kind of culture and information accessible, the relative accessibility of alternative theories of the world, and opportunities within the community in question for critical discussion and (informal) prediction and testing (306, italics and parenthesis in original). It is within this context of social constructionist theory coupled with Morgenstern's conception of individual audience members as "theorists in their own right" that the concepts of mass media audience ethics and mass communicator ethics become intertwined. For social constructionists, mass communication is dialogic or conversational in the sense that reality is socially constructed through public discourse carried and encouraged by mass media (Anderson, et al., 1994; Dewey, 1954). Clark (1990) distinguishes between eristic discourse and dialectic discourse. "Discourse that is eristic in its purpose treats knowledge as something we possess and language as the vehicle we use to transport what we know to others" (21). In this conception of discourse, the message sender assumes the authority of "one who has privileged access to truth" (21). Linear conceptions of mass communication theory and much that is taught about mass communication ethical decision-making conceives mass communication as eristic. To see discourse as dialectical, however, is to treat knowledge as "current consensual interpretations of common experience, and language as the activity of social interaction through which people develop those interpretations and share them" (21). In this conception of mass communication, the message sender becomes but one voice in a "pluralistic process of collaborative exchange through which a community of equals discover and validate what they can collectively consider true" (21). It is this dialogic conception of mass communication that is embraced by Anderson, et al., in The Conversation of Journalism and is found in the writings of Carey (1989), Dewey (1954) and Park (1940), among others. From the social constructionist perspective, Clark (1990) explains, we communicate with others who share similar experiences for the purpose of coming to a common understanding of our circumstances, an understanding that not only binds us together as a cooperating community but also provides a foundation for our continued communication (4). This "understanding" is the "images in our head," as Lippmann (1922) called them, that control how we respond to public issues and public policy decisions. Lay epistemology shows how that understanding develops in the individual from exposure to experience, ideas, and facts, which in industrialized societies often come from the mass media (Morgenstern, 1992). Audience ethics focus on the responsibilities of mass media audience members as they are exposed to "experience, ideas, and facts" presented by the mass media. It is incumbent upon audience members to actively engage in the conversation of public discourse coming to them via the mass media if the discourse concerns matters of public policy. It is not enough for audience members to cancel subscriptions, change channels, or, indeed, even to adopt resisting or opposing interpretations (Cohen, 1994, 99-100; Condit, 1989, 110). Ethical behavior as a member of a democratic society demands more. If audience members demur to the mass media's message either by ignoring it, unilaterally interpreting it, or by uncritically accepting it, they risk becoming irrelevant to the governing process by "allowing the discourse that addresses them to define their beliefs and values for them, to stand among them as unmediated assertions of power" (Clark, 1990, 49). To repeat Broder's admonition, audience members must hold up their end of the conversation. Positioning mass communication as a dialogic exercise between mass communicator and audience member(s) enriches the conception of mass media ethics. To be a member of a conversation inherently means that certain behaviors occur, must occur, if there is to be a conversation. These ethical requirements apply as well to instances of public dialogue. To fail to meet them allows the discourse to deteriorate into soliloquy by the message sender, which is seen by some researchers as inherently an unethical communicative act (Clark, 1990, 21; Cunningham, 1992, 238-240; Sullivan, 1965). Being involved in a conversation carries certain obligations (Johannesen, 1975, 53-56; 1980). In the context of public discourse, these expectations are applicable to both audience members and public communicators. They include: 1. Be motivated by social and professional ethics in one's desire to communicate.2 2. Be fair in one's arguments and use of evidence and be fair in one's assessment of others' arguments and evidence. 3. Be accurate and truthful in what you say, in what you hear, and in how you interpret what you hear. 4. Be open to alternative understandings and opposing evidence. Be willing to be persuaded when good arguments are made; admit errors when wrong. 5. Be respectful of others in the conversation, respecting them as individuals or, in the case of news organizations, as individual institutions. 6. Provide effective feedback and use feedback received. 7. Foster an atmosphere of openness, freedom, and a willingness to resolve conflicts that need resolving and reach understandings. The use of reader ethics theory and epistemic responsibility theory, furthermore, can be used to suggest some audience responsibilities that are specific to people as members of an audience of mass communication in a democratic society. Code (1987) argues that people must have good reasons for "what they claim to know or understand" (12). To say, then, that something is true because it was printed in a newspaper or shown on a video or broadcast on a television show is not sufficient evidence that it is indeed true. Audience members must evaluate media messages critically, assessing the evidence that is presented, comparing and contrasting the information to past knowledge, and demanding narrative cohesiveness from the message. Code further argues it is epistemicly irresponsible to believe something "for which the evidence is scanty" or to believe something so confidently that evidence suggesting something different is systematically or categorically ignored (90). She also classifies negligent examination of evidence as a type of irresponsiblity (91). Ellul (1981) argues that people manipulated by propaganda participate in the manipulation because propaganda fulfills their desires for simplistic solutions to complex social problems, confirmation of existing prejudices and beliefs, affirmation of self-worth, and other unconscious desires of people living in a technological world (121). Cunningham (1992) stresses that the "propagandee is not an innocent victim" but, rather, a willing participant in the "pattern of co-dependency and addictiveness in which, paradoxically, the propagandee progressively surrenders the power of choice by choosing to reduce it" (240). It is only through ethical viewership or readership that mass media audience members can effectively respond to the potentially dominating message of the mass media. By engaging the mediated message and joining the public dialogue, audience members empower themselves and their fellow community members. Engagement of the mediated message can be as private as thinking about the message or can become more public by discussing the message with family members, friends, or community members. Engagement of mediated messages can involve being quoted in a news story or writing a letter to the editor. The engagement can be carried even further, though, when one feels compelled to do so. An assistant principal of a public school in Mobile, Alabama, joined the considerable public dialogue about whether children from low-income families should receive federally funded free breakfasts and lunches at school. In response to discussion in the news columns, in letters to the editor, and in the local daily newspaper's reader call-in comment column, as well as a guest editorials, Principal Gillion wrote a guest editorial column. "All of us are aware of the newly loud voices of our middle class screaming about the government wasting tax dollars," Gillion wrote. And, answering those voices, she continued: "We cannot and should not enjoy this life and expect to pay no dues and have no responsibility for those who do not have . . . an abundant life" (Gillion, 1995). In this way, Gillion added her voice to the public debate. A citizen in Omaha, Nebraska, took another route to engage the local mediated message. Although having no prior training or experience in journalism, Frances Mendenhall began a monthly newspaper, the Nebraska Observer, in which she and others responded to stories and editorials appearing in the local daily newspaper and reported on issues not covered by the city's mainstream paper. Her explanation for the venture was that she "and a lot of other Nebraskans with a taste for public issues began seeing that the [Omaha] World Herald was either not reporting or under-reporting taboo subjects" (McCarthy, 1991). Clark (1990) stresses that public rhetoric is "inevitably propelled by private purposes" that must be overcome by the people to whom the rhetoric is addressed (56). "Although no rhetorical statement can be pluralistic in its purpose," Clark asserts, "the people it addresses can make it pluralistic and thus public in the way that it functions within their community" (56). The people do this by countering the rhetoric with their own alternative visions with which to judge the rhetoric's truthfulness. "They expose that rhetorical statement as an assertion of an ideology, judge it as such, and present in response alternative ideological claims for public consideration" (57). Only when mass media audiences assume the responsibility of answering the rhetoric of the media outlets and their sources can they nurture democracy and counter the "mediaspeak" described by Cross (1983) and the media dominance and control described by Schiller (1973) and Altschull (1984). If the social constructionists are correct that reality is negotiated through public dialogue, "we must hold ourselves responsible for that meaning we help to make" (Clark, 1990, 9; Bakhtin, 1981). Mass media audience ethics, then, can be summarized by the following rules: 1. Agree to converse. Agree to engage in the public dialogue. Talk back to your TV sets, your newspapers, and your magazines. 2. Demand sufficient evidence before you accept a report or story as representing a truthful account. 3. Retain a healthy degree of skepticism even when you are willing to accept a report as truthful. No report can be the final word. What will the next report say? What will the next source tell you? Truth-seeking about public and social issues must by nature be a continual process. It can never be an arrival. 4. Identify and challenge ideologies of message senders. What unspoken beliefs about the world have molded and shaded the message being sent? 5. Recognize and challenge private motives of public communicators. What hidden agendas have affected the message? 6. Bring to a mediated dialogue one's own understandings derived from past experiences and fact gatherings and contrast and compare them in a critical way with the mediated message. Insist that the message's narrative "hang together" in a logical manner. Insist that it make sense before you believe it. Responsibilities of the Message Senders Once the audience becomes repositioned as a participant in public communication, the concept of communicator ethics broadens. It is not sufficient to limit the discussion of ethical principles for journalists or public relations practitioners and advertisers to the Aristotlean ethical principles of truth-telling, humaneness, autonomy, stewardship, and justice (Lambeth, 1992b; Fink, 1994); or to reduce the ethical obligations of public communicators to the clarity of rules such as "do no harm," "be courageous," "keep your promises," "be honest," and other strictures outlined by Ross (1930) and Gert (1988). These are sufficient when outlining the duties and responsibilities and virtues of the journalist or public relations practitioner. But when the indivi dual journalist or public relations practitioner is seen as a party to a public dialogue, the range and nature of responsibilities are broadened and enhanced (Anderson, 1994, 183-188; Newcomb, 1991). The ethical purpose of public communication is not to transmit information objectively or describe reality to an audience, nor to impose a dominant interpretation of reality. It is to enter into a collaboration with the audience to constitute reality (Clark, 1990, 1; Anderson, et al, 1994, 14). For the connection between journalists or public relations practitioners and their publics to be truly a collaboration, rather than an attempted imposition of the public communicators' view of the world, the communciation must be a conversation, or a dialogue. Clark (1990) explains: When we assert as complete and absolute truth what is really but one interpretation, our discourse is eristic in its attempt to impose that interpretation upon others. But when we present an interpretation to others for them to judge, opening it to their modifying response, we contribute through our discourse to the kind of dialectical exchange that enables people to collaborate in discovering and validating what they can collectively consider true (19). Sullivan (1965) argued that all assertions of truth are by nature tentative and incomplete and, therefore, any public communication should be made in recognition that more information always will contribute to a better understanding of reality. According to Sullivan, public communicators should operate in such a way as to provide information that is as accurate and complete as it is possible to assertain and to encourage members of the public to contribute additional information or analyses. This demands the creation of feedback mechanisms that are easily accessible and inviting to audience members. James Agee and Walker Evans (1966) provide one of the better examples of journalism that meets the requirements of openness, recognition of vulnerability as to truth-telling, and willingness to have readers participate in the creation of meaning. Agee begins Let Us Now Praise Famous Men with a staking out of territory that declared upfront the limitations of journalism. "I can tell you of him (his subject) only what I saw, only so accurately as in my terms I know how," Agee writes (11). Fishkin (1990) argues that Agee's insight was that the book "would be `true' only to the extent that it acknowledged its own incompleteness" (149). Agee, in a passage that captures the ethical implications for journalists and their audiences of writing about the lives of real people for readers who likely will have little in common with his subjects, continues: I am liable seriously, and perhaps irretrievably, to obscure what would at best be hard enough to give its appropriate clarity and intensity; and what seems to me most important of all: namely, that these I will write of are human beings, living in this world, innocent of such twistings as these which are taking place over their heads; and that they were dwelt among, investigated, spied on, revered, and loved, by other quite monstrously alien human beings, in the employment of still others still more alien; and that they are now being looked into by still others, who have picked up their living as casually as if it were a book . . . (11-12). In the book's preface, Agee alerts readers that they are "no less centrally involved than the authors and those of whom they tell," and he invites readers to write Evans and him to actively "participate in the subject, in whatever degree of understanding, friendship, or hostility" (xv). Obviously, daily journalists could not and should not try to match Agee's journalistic soul-searching on each story they produce. There are stories, however, that would justify statements from the reporters and editors that acknowledge they hold no monopoly on truth and/or invite readers to contribute to a public understanding of the issue at hand. Newspapers and magazines already do a version of this when they solicit reader stories about "My Favorite Christmas Memory" or other such feature. Soliciting expanded reader discourse on a public issue would not be that foreign to newspaper editors. Existing letters to the editor columns and reader/viewer editorial columns help, but space limitations and required standards of rhetorical skill restrict partici pation. Open phone lines that allow readers and viewers to express opinions for publication or broadcast have the potential of offering a convenient and non-threatening forum for public discourse. However, care must be taken so that the only comments from the public are not truncated into sound bites, which limit their usefulness to public dialogue (Anderson, et al., 34). USA Today, for example, provided several methods for readers to respond to its comprehensive examination of guns and violence in the United States (Dec. 29, 1993). Under a headline on the editorial page reading "Tell us your gun story," USA Today editors solicited reader comments by prominently displaying its letters-to-the-editors address, its fax number, a toll-free number for the hearing-impaired, and a toll-free number for the general public. The editors asked readers to "tell USA Today readers how guns or gun violence have affected your life" and declared that they wanted "to hear from both sides in this serious national debate [about gun control]." They promised to publish selected reader responses in future editions of the paper, and they did that the following week. This solicitation for public comments was placed next to a "person-on-the-street" feature in which a dozen citizens from across the country were photographed and quoted about the handgun issue (USA Today, Dec. 29, 1993, 10A-11A). The Charlotte Observer has also reached out to readers. During the 1992 presidential campaign, the paper invited citizens to take part in the news coverage by helping to define the issues about which the candidates would be asked (Rosen, 1993, 8). When this concept of inviting public participation was expanded to the presidential debates, undecided voters (selected by the Gallup organization) were allowed to ask questions of the candidates alongside selected journalists. Researchers found that the citizens asked questions on different topics than those asked by journalists, and their questions were less likely to be argumentative, accusatory and leading -- characteristics deemed to be ineffective according to earlier research (Eveland, McLeod, and Nathanson, 1994, 404). Encouraging dialogue with audiences adds voices to public discourse and provides sources of analysis and information that may not have been available from the media outlets alone. This is important because if the mass media fail to provide accurate or adequate information about public matters, members of a community may not be exposed to the ideas and facts they need. "We should," Morgenstern (1992) argued, "consider . . . the mass media's power to define the epistemic boundaries within which audiences will (actively) test, reaffirm, or change their beliefs" (306, parentheses in original). Open dialogue channels, however, allow audience members to contribute to the definition of the epistemic boundaries. This occurred, for example, when anti-abortion activists challenged the Clinton administration's portrayl of surgeon general nominee Dr. Henry Foster. The first news reports of Foster's nomination reported his background as a ob/gyn specialist in Alabama and Arkansas with a reputation for fighting teen-age pregnancies. Foster acknowledged performing fewer than 12 abortions. But within hours, an anti-abortion activist from Pittsburgh had dug out a transcript from 1978 in which Foster testified at a Seattle meeting of the Ethics Advisory Board to the Department of Health, Education and Welfare that he had performed "probably near 700" abortions. The activist posted this information on a computer bulletin board and on the Internet, prompting more people to dig in files and enter into the public record more information about Foster. As a Knight-Ridder wire service story published in the Mobile Register reported: Now, the fax machine and the computer Internet are connecting the far-flung housewives and their files to national groups such as the National Right to Life Committee that can immediately wire the information into congressional offices and news bureaus throughout the country (Feb. 16, 1995, 10-A). One anti-abortion lobbyist was quoted as saying that prior to the new information from the anti-abortion activist being made available, opposition to Foster was predictable Washingtonian rhetoric. "But once the hard stuff (the activist's facts from the transcript) came out . . . it changed the whole complexion of the debate," he said (Mobile Register , Feb. 16, 1995, 10-A). New technology has opened avenues of dialogue between citizen-activists, policy makers, and journalists, changing the composition of the public debate. Whether this will lead to a fuller and more informed public dialogue has yet to be examined. To summarize, ethical obligations of mass communicators participating in public dialogue include the following: 1. In addition to being accurate, comprehensive, and fair, mass communicators need to recognize they do not monopolize truth. Their messages should be presented in such a way as to acknowledge this. 2. Mass communicators ought to provide easily accessed avenues for audience responses to media messages and aggressively encourage reader/viewer participation in the creation of public messages, and hence, the creation of reality. Conclusion Audience ethics and mass communicator ethics are complementary and reflexive. They expand the conception of mass communicator ethics, yet coordinate with recognized mass media ethical principles outlined by Lambeth (1992) and Fink (1994). They extend the ethical considerations, but they do not replace them. The common ethical responsibilities of all who participate in a conversation or dialogue, as outlined by Johannsen (1975), are similar to the ethical principles of truth-telling, humaneness, autonomy, stewardship, and justice (see Table 1). In addition, each of the ethical obligations incumbent upon the mass communicator has a counterpart obligation attributable to audience members. This is to be expected in an ethical theory based on the value of dialogue and conversation. ____________________________________________________________ Table 1 Audience and Communicator Ethics Matrix Common Responsibilities Mass Comm. Audience Accuracy Motivated by Motivated by Truthfulness professional social Fairness ethics ethics (truth-telling and justice) Openness to alternative Provide Be willing understandings/opposing feedback to engage in evidence and show channels public discourse respect to the "other" (humaneness) Foster atmosphere Present message Demand of openness, freedom, in such a way sufficient and willingness to that limitations evidence, resolve conflict are acknowledged retain (stewardship and skepticism, autonomy) challenge ideologies and motives motives, contribute own understandings ________________________________________________________________________________ __ By positioning mass communicators within a public dialogue in a democratic society, the ethical obligations of audience members and communicators are revealed to be more demanding than previous theoretical discussions have indicated. These obligations and the more effective means of carrying them out need to be further revealed and analyzed through future research. Notes 1Aristotle, "The Nicomachean Ethics," in H. Gene Blocker, ed., Ethics: An Introduction, 2nd Ed. (New York: Haven, 1988), 389-448. For a modern interpretation applied generally to social practices, see Alasdair MacIntyre, After Virtue: A Study in Moral Theory, 2nd Ed. (Notre Dame: University of Notre Dame, 1984), esp. 146-255. Edmund B. Lambeth, Committed Journalism: An Ethic for the Profession, 2nd Ed. (Bloomington: Indiana University Press, 1992), applies Aristotlean ethics specifically to journalism, see especially pages 11-93. For political economic perspectives, see J. Herbert Altschull, Agents of Power: The Role of the News Media in Human Affairs (New York: Longman, 1984), esp. 179-205; and Ben H. Bagdikian, The Media Monopoly, 4th Ed. (Boston: Beacon Press, 1992). Clifford G. Christians, John P. Ferr and P. 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