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Subject: AEJ 95 AucoinJ QS Implications of audience ethics for the communicator
From: Elliott Parker <[log in to unmask]>
Reply-To:AEJMC Conference Papers <[log in to unmask]>
Date:Sat, 3 Feb 1996 15:25:25 EST
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Implications of Audience Ethics for the Mass Communicator
 
 
 
 
 
 
By James L. Aucoin, Ph.D.
Assistant Professor
Communications Department
University of South Alabama
UCOM 1000
Mobile, AL  36688-0002
 
(334) 380-2806
e-mail:  [log in to unmask]
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Submitted for presentation to the Qualitative Studies Division, AEJMC
 
           annual meeting, Washington, D.C., August 1995.
 
 
 
Abstract
 
 
Implications of Audience Ethics for the Mass Communicator
 
By James L. Aucoin, Ph.D.
Assistant Professor
Communications Department
University of South Alabama
 
        The use of a journalism-as-public-conversation model provides an
 
       interpretative framework for the understanding of mass media audience
 
           members' ethical responsibilities as well as the ethical obligations
of
 
            mass communicators.  This consideration expands the discussion of
mass
 
            communicator ethics but coordinates closely with previous
discussions of
 
            mass media ethics by Lambeth and Fink.  A topology of obligations is
 
          constructed.  Additional obligations of the mass communicator include
 
           producing messages that recognize they carry no monopoly on truth and
 
           providing easy-access reader and viewer feedback channels for a more
 
          robust public dialogue.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Implications of Audience Ethics for the Mass Communicator
 
        It is not unusual for commentators on the mass media to ascribe certain
 
            responsibilities to audiences of mediated messages.  For example,
 
       columnist David Broder concludes his critique of the modern press by
 
          admonishing the reading public to read critically.  The press's
 
     presentation of reality is distorted by journalists' presuppositions and
 
            prejudices, Broder admits, so readers must "correct the `spin' those
 
          twists impart" (1987, 366).
        While Broder suggests vaguely that the media audience member must "hold
 
            up" his/her "end of the dialogue" with the press, others have been
more
 
            explicit in assigning a responsibility to the audience.  CNN anchor
 
         Bernard Shaw, on a C-SPAN panel to discuss infidelity allegations
 
       against then-candidate Bill Clinton, remarked that the media were
 
       duty-bound to report the allegations and the public had the
 
 responsibility to assess the accuracy of the reports (Altschull, 1992,
 
            3).  Les Brown, suggesting a rights-based ethics for television
viewers
 
            based on case law and the Constitution, argues that citizens have an
 
          obligation to assert their statutory rights and become "a conscience
 
          imposed on an industry obsessed with increasing its revenues and
 
      profits" (1979, 10).  Doig and Doig urge mass media audience members to
 
            be "consumer/editors" paying attention to "nuances of the news" and
 
         evaluating the evidence presented in news reports, balancing themselves
 
            "between gullibility and cynicism" and demanding information needed
for
 
            making informed self-rule and consumer decisions (1972, 16, 60).
        Mass media ethicists, however, rarely include audience responsibilities
 
            in their discussions of mass media ethics (Cunningham, 1992, 239).
 
         Ellul (1981) and Moran (1979), however, discussed audience ethics in
 
          relation to propaganda, and Johannesen (1990, 1979) considered
audience
 
            responsibilities as an aspect of the ethics of persuasion.  In
addition,
 
            Code (1987) and Stocker (1982), writing within the philosophical
 
      framework of epistemology, argue that receivers of messages have
 
      responsibilities.  Code, for example, argues that an individual ought to
 
            preserve a degree of objectivity, think clearly, and be responsible
for
 
            what one knows (1987, 68).  There has been little attempt, however,
to
 
            explicate a theory of mass media audience ethics.
        Literary and speech theorists, on the other hand, have written
 
     extensively about the "ethics of reading," rhetorical ethics, and the
 
           function of writing (Clark, 1990; Miller, 1987; Bazerman, 1980;
Farrell,
 
            1983, 1976; Johannesen, 1971; McKeon, 1975; Perelman, 1963; and
 
     Rosenfield, 1980).  And others have written about the conversational or
 
            dialogic model of communication and the communication model of
reality,
 
            which have relevance to a discussion of audience ethics (Baynes,
1994;
 
            Fish, 1980; Habermas, 1989; Rehg, 1994; Warner, 1992; Kreckel, 1981;
 
          Todorov, 1984; Stuart, 1978; Bennett, 1985; Sullivan, 1965; Bitzer,
 
         1980; Burke, 1969, 1973; and Bruffee, 1986).  Taken together, the
 
       concepts of the ethics of reading, epistemic ethics, and the social
 
         construction of reality through public dialogue can contribute to an
 
          enriched understanding of mass media audience responsibilities.
        Moreover, an understanding of audience ethics, in turn, sheds light on
 
            the responsibilities of mass communicators.  For if, as Berger and
 
        Luckmann (1967) suggest, reality is socially constructed and, as Burke
 
            (1969) and Bakhtin (1981) argue, meaning is created through a
dialogue
 
            between the message sender and the message receiver(s), the
importance
 
            of ethical communication is evident.  It follows, then, that ethical
 
          public dialogue is crucial if ethical choices on questions involving
 
          public issues and policies are to be made.  This becomes particularly
 
           important considering the recent encouragement of "public," or
"civic"
 
            journalism (Miller, 1994; Anderson, Dardenne, and Killenberg, 1994;
 
         Rosen, 1993; Lambeth, 1992a; and Clark, 1990).
        The ethical responsibilities of journalists, public relations
 
    practitioners, and other public communicators, when seen in the light of
 
            audience ethics, go beyond the traditionally noted duties derived
from
 
            either the Aristotelean-based conception of the right-acting
 
  practitioner, the critical studies concern over political economy, and
 
            the communitarian synthesis of the two.1  All three perspectives
locate
 
            ethical behavior in the message sender(s), and without consideration
of
 
            the role of the audience, the resulting lists of requirements for
 
       ethical practice are limited.
        This paper first repositions the audience into the equation of mass
 
          communication ethics and then outlines the corresponding ethical
 
      requirements for audience members and mass communicators.
 
The Concept of Audience Ethics
        To say that mass media audience members have responsibilities in the
 
           communication process implies a theory of mass communication that
posits
 
            1) an active audience and 2) a role for audience members in creating
the
 
            meaning of the mass communication messages.
        Media scholars working from a variety of theoretical perspectives have
 
            accepted the concept of a mass media audience with some level of
 
      activity in relation to media messages (Burton, 1990, 153-156; Jensen,
 
            1986).  Considerable disagreement remains, however, over the degree
to
 
            which audience members can affect the meaning of a message.  At one
 
         extreme, critical and cultural industry theorists, as well as
 
   agenda-setting theorists, generally argue that the mass media manipulate
 
            audience members (Grossberg, 1984; Williams, 1975, 1977, 1980;
 
    Althusser, 1969, 1970, 1971; Adorno and Horkheimer, 1972; Gitlin, 1980;
 
            Schiller, 1986; Altschull, 1984; Entman, 1989; and McCombs and Shaw,
 
          1972; Noelle-Neumann, 1984; Altheide, 1976).  At the other extreme,
 
         semiologists and some structuralists situate control of a message's
 
         meaning totally in the audience (Fish, 1980; Fry and Fry, 1985; Barkin
 
            and Gurevitch, 1987; Liebes and Katz, 1988; Wren-Lewis, 1983;
Scholes,
 
            1982).  Occupying a middle ground, social and meaning
constructionists
 
            argue that meaning occurs through negotiation between the message
sender
 
            and the message receiver (Geertz, 1973; Tuchman, 1978; Hall, 1982;
 
        Jensen, 1986; Burke, 1969; Bakhtin, 1981; Barthes, 1977; Park, 1940).
        Morgenstern (1992) offers a reasonable integration of theories through
 
            the use of lay epistemic theory.  She argues that audience autonomy:
 
is a capacity one can exercise to different degrees at different times,
 
                 that is both made possible by and confined by the amount and
kind of
 
               culture and information accessible, the relative accessibility of
 
            alternative theories of the world, and opportunities within the
 
          community in question for critical discussion and (informal)
prediction
 
                 and testing (306, italics and parenthesis in original).
It is within this context of social constructionist theory coupled with
 
            Morgenstern's conception of individual audience members as
"theorists in
 
            their own right" that the concepts of mass media audience ethics and
 
          mass communicator ethics become intertwined.
        For social constructionists, mass communication is dialogic or
 
     conversational in the sense that reality is socially constructed through
 
            public discourse carried and encouraged by mass media (Anderson, et
al.,
 
            1994; Dewey, 1954).  Clark (1990) distinguishes between eristic
 
     discourse  and dialectic discourse.  "Discourse that is eristic in its
 
            purpose treats knowledge as something we possess and language as the
 
          vehicle we use to transport what we know to others" (21).  In this
 
        conception of discourse, the message sender assumes the authority of
 
          "one who has privileged access to truth" (21).  Linear conceptions of
 
           mass communication theory and much that is taught about mass
 
  communication ethical decision-making conceives mass communication as
 
           eristic.  To see discourse as dialectical, however, is to treat
 
     knowledge as "current consensual interpretations of common experience,
 
            and language as the activity of social interaction through which
people
 
            develop those interpretations and share them" (21).  In this
conception
 
            of mass communication, the message sender becomes but one voice in a
 
          "pluralistic process of collaborative exchange through which a
community
 
            of equals discover and validate what they can collectively consider
 
         true" (21).  It is this dialogic conception of mass communication that
 
            is embraced by Anderson, et al., in The Conversation of Journalism
and
 
            is found in the writings of Carey (1989), Dewey (1954) and Park
(1940),
 
            among others.
        From the social constructionist perspective, Clark (1990) explains,
 
we communicate with others who share similar experiences for the purpose
 
                 of coming to a common understanding of our circumstances, an
 
       understanding that not only binds us together as a cooperating community
 
                 but also provides a foundation for our continued communication
(4).
This "understanding" is the "images in our head," as Lippmann (1922)
 
          called them, that control how we respond to public issues and public
 
          policy decisions.  Lay epistemology shows how that understanding
 
      develops in the individual from exposure to experience, ideas, and
 
        facts, which in industrialized societies often come from the mass media
 
            (Morgenstern, 1992).
        Audience ethics focus on the responsibilities of mass media audience
 
           members as they are exposed to "experience, ideas, and facts"
presented
 
            by the mass media.  It is incumbent upon audience members to
actively
 
           engage in the conversation of public discourse coming to them via the
 
           mass media if the discourse concerns matters of public policy.  It is
 
           not enough for audience members to cancel subscriptions, change
 
     channels, or, indeed, even to adopt resisting or opposing
            interpretations (Cohen, 1994, 99-100; Condit, 1989, 110).  Ethical
 
        behavior as a member of a democratic society demands more.  If audience
 
            members demur to the mass media's message either by ignoring it,
 
      unilaterally interpreting it, or by uncritically accepting it, they risk
 
            becoming irrelevant to the governing process by "allowing the
discourse
 
            that addresses them to define their beliefs and values for them, to
 
         stand among them as unmediated assertions of power" (Clark, 1990, 49).
 
            To repeat Broder's admonition, audience members must hold up their
end
 
            of the conversation.
        Positioning mass communication as a dialogic exercise between mass
 
         communicator and audience member(s) enriches the conception of mass
 
         media ethics.  To be a member of a conversation inherently means that
 
           certain behaviors occur, must occur, if there is to be a
conversation.
 
            These ethical requirements apply as well to instances of public
 
     dialogue.  To fail to meet them allows the discourse to deteriorate into
 
            soliloquy by the message sender, which is seen by some researchers
as
 
           inherently an unethical communicative act (Clark, 1990, 21;
Cunningham,
 
            1992, 238-240; Sullivan, 1965).
        Being involved in a conversation carries certain obligations
 
   (Johannesen, 1975, 53-56; 1980).  In the context of public discourse,
 
           these expectations are applicable to both audience members and public
 
           communicators.  They include:
        1.  Be motivated by social and professional ethics in one's desire to
 
            communicate.2
        2.  Be fair in one's arguments and use of evidence and be fair in one's
 
            assessment of others' arguments and evidence.
        3.  Be accurate and truthful in what you say, in what you hear, and in
 
            how you interpret what you hear.
        4.  Be open to alternative understandings and opposing evidence.  Be
 
           willing to be persuaded when good arguments are made; admit errors
when
 
            wrong.
        5.  Be respectful of others in the conversation, respecting them as
 
          individuals or, in the case of news organizations, as individual
 
      institutions.
        6.  Provide effective feedback and use feedback received.
        7.  Foster an atmosphere of openness, freedom, and a willingness to
 
          resolve conflicts that need resolving and reach understandings.
        The use of reader ethics theory and epistemic responsibility theory,
 
           furthermore, can be used to suggest some audience responsibilities
that
 
            are specific to people as members of an audience of mass
communication
 
            in a democratic society.
        Code (1987) argues that people must have good reasons for "what they
 
           claim to know or understand" (12).  To say, then, that something is
true
 
            because it was printed in a newspaper or shown on a video or
broadcast
 
            on a television show is not sufficient evidence that it is indeed
true.
 
            Audience members must evaluate media messages critically, assessing
the
 
            evidence that is presented, comparing and contrasting the
information to
 
            past knowledge, and demanding narrative cohesiveness from the
message.
        Code further argues it is epistemicly irresponsible to believe
 
     something "for which the evidence is scanty" or to believe something so
 
            confidently that evidence suggesting something different is
 
 systematically or categorically ignored (90).  She also classifies
 
        negligent examination of evidence as a type of irresponsiblity (91).
        Ellul (1981) argues that people manipulated by propaganda participate
 
            in the manipulation because propaganda fulfills their desires for
 
       simplistic solutions to complex social problems, confirmation of
 
      existing prejudices and beliefs, affirmation of self-worth, and other
 
           unconscious desires of people living in a technological world (121).
 
           Cunningham (1992) stresses that the "propagandee is not an innocent
 
         victim" but, rather, a willing participant in the "pattern of
 
   co-dependency and addictiveness in which, paradoxically, the propagandee
 
            progressively surrenders the power of choice by choosing to reduce
it"
 
            (240).
        It is only through ethical viewership or readership that mass media
 
          audience members can effectively respond to the potentially dominating
 
            message of the mass media.  By engaging the mediated message and
joining
 
            the public dialogue, audience members empower themselves and their
 
        fellow community members.  Engagement of the mediated message can be as
 
            private as thinking about the message or can become more public by
 
        discussing the message with family members, friends, or community
 
       members.
        Engagement of mediated messages can involve being quoted in a news
 
         story or writing a letter to the editor.  The engagement can be carried
 
            even further, though, when one feels compelled to do so.  An
assistant
 
            principal of a public school in Mobile, Alabama, joined the
considerable
 
            public dialogue about whether children from low-income families
should
 
            receive federally funded free breakfasts and lunches at school.  In
 
         response to discussion in the news columns, in letters to the editor,
 
           and in the local daily newspaper's reader call-in comment column, as
 
          well as a guest editorials, Principal Gillion wrote a guest editorial
 
           column.  "All of us are aware of the newly loud voices of our middle
 
          class screaming about the government wasting tax dollars," Gillion
 
        wrote.  And, answering those voices, she continued:  "We cannot and
 
         should not enjoy this life and expect to pay no dues and have no
 
      responsibility for those who do not have . . . an abundant life"
 
      (Gillion, 1995).  In this way, Gillion added her voice to the public
 
          debate.
        A citizen in Omaha, Nebraska, took another route to engage the local
 
           mediated message.  Although having no prior training or experience in
 
           journalism, Frances Mendenhall began a monthly newspaper, the
Nebraska
 
            Observer, in which she and others responded to stories and
editorials
 
           appearing in the local daily newspaper and reported on issues not
 
       covered by the city's mainstream paper.  Her explanation for the venture
 
            was that she "and a lot of other Nebraskans with a taste for public
 
         issues began seeing that the [Omaha] World Herald was either not
 
      reporting or under-reporting taboo subjects" (McCarthy, 1991).
        Clark (1990) stresses that public rhetoric is "inevitably propelled by
 
            private purposes" that must be overcome by the people to whom the
 
       rhetoric is addressed (56).  "Although no rhetorical statement can be
 
           pluralistic in its purpose," Clark asserts, "the people it addresses
can
 
            make it pluralistic and thus public in the way that it functions
within
 
            their community" (56).  The people do this by countering the
rhetoric
 
           with their own alternative visions with which to judge the rhetoric's
 
           truthfulness.  "They expose that rhetorical statement as an assertion
of
 
            an ideology, judge it as such, and present in response alternative
 
        ideological claims for public consideration" (57).
        Only when mass media audiences assume the responsibility of answering
 
            the rhetoric of the media outlets and their sources can they nurture
 
          democracy and counter the "mediaspeak" described by Cross (1983) and
the
 
            media dominance and control described by Schiller (1973) and
Altschull
 
            (1984).  If the social constructionists are correct that reality is
 
         negotiated through public dialogue, "we must hold ourselves responsible
 
            for that meaning we help to make" (Clark, 1990, 9; Bakhtin, 1981).
        Mass media audience ethics, then, can be summarized by the following
 
           rules:
        1.  Agree to converse.  Agree to engage in the public dialogue.  Talk
 
            back to your TV sets, your newspapers, and your magazines.
        2.  Demand sufficient evidence before you accept a report or story as
 
            representing a truthful account.
        3.  Retain a healthy degree of skepticism even when you are willing to
 
            accept a report as truthful.  No report can be the final word.  What
 
          will the next report say?  What will the next source tell you?
 
     Truth-seeking about public and social issues must by nature be a
 
      continual process.  It can never be an arrival.
        4.  Identify and challenge ideologies of message senders.  What
 
      unspoken beliefs about the world have molded and shaded the message
 
         being sent?
        5.  Recognize and challenge private motives of public communicators.
 
            What hidden agendas have affected the message?
        6.  Bring to a mediated dialogue one's own understandings derived from
 
            past experiences and fact gatherings and contrast and compare them
in a
 
            critical way with the mediated message.  Insist that the message's
 
        narrative "hang together" in a logical manner.  Insist that it make
 
         sense before you believe it.
 
Responsibilities of the Message Senders
        Once the audience becomes repositioned as a participant in public
 
        communication, the concept of communicator ethics broadens.  It is not
 
            sufficient to limit the discussion of ethical principles for
journalists
 
            or public relations practitioners and advertisers to the Aristotlean
 
          ethical principles of truth-telling, humaneness, autonomy,
stewardship,
 
            and justice (Lambeth, 1992b; Fink, 1994); or to reduce the ethical
 
        obligations of public communicators to the clarity of rules such as "do
 
            no harm," "be courageous," "keep your promises," "be honest," and
other
 
            strictures outlined by Ross (1930) and Gert (1988).  These are
 
    sufficient when outlining the duties and responsibilities and virtues of
 
            the journalist or public relations practitioner.  But when the
indivi
 
          dual journalist or public relations practitioner is seen as a party to
a
 
            public dialogue, the range and nature of responsibilities are
broadened
 
            and enhanced (Anderson, 1994, 183-188; Newcomb, 1991).
        The ethical purpose of public communication is not to transmit
 
     information objectively or describe reality to an audience, nor to
 
        impose a dominant interpretation of reality.  It is to enter into a
 
         collaboration with the audience to constitute reality (Clark, 1990, 1;
 
            Anderson, et al, 1994, 14).
        For the connection between journalists or public relations
 
 practitioners and their publics to be truly a collaboration, rather than
 
            an attempted imposition of the public communicators' view of the
world,
 
            the communciation must be a conversation, or a dialogue.  Clark
(1990)
 
            explains:
 
When we assert as complete and absolute truth what is really but one
 
               interpretation, our discourse is eristic in its attempt to impose
that
 
                 interpretation upon others.  But when we present an
interpretation to
 
                others for them to judge, opening it to their modifying
response, we
 
               contribute through our discourse to the kind of dialectical
exchange
 
               that enables people to collaborate in discovering and validating
what
 
                they can collectively consider true (19).
Sullivan (1965) argued that all assertions of truth are by nature
 
       tentative and incomplete and, therefore, any public communication should
 
            be made in recognition that more information always will contribute
to a
 
            better understanding of reality.  According to Sullivan, public
 
     communicators should operate in such a way as to provide information
 
          that is as accurate and complete as it is possible to assertain and to
 
            encourage members of the public to contribute additional information
or
 
            analyses.  This demands the creation of feedback mechanisms that are
 
          easily accessible and inviting to audience members.
        James Agee and Walker Evans (1966) provide one of the better examples
 
            of journalism that meets the requirements of openness, recognition
of
 
           vulnerability as to truth-telling, and willingness to have readers
 
        participate in the creation of meaning.  Agee begins Let Us Now Praise
 
            Famous Men with a staking out of territory that declared upfront the
 
          limitations of journalism.  "I can tell you of him (his subject) only
 
           what I saw, only so accurately as in my terms I know how," Agee
writes
 
            (11).  Fishkin (1990) argues that Agee's insight was that the book
 
        "would be `true' only to the extent that it acknowledged its own
 
      incompleteness" (149).  Agee, in a passage that captures the ethical
 
          implications for journalists and their audiences of writing about the
 
           lives of real people for readers who likely will have little in
common
 
            with his subjects, continues:
 
I am liable seriously, and perhaps irretrievably, to obscure what would
 
                 at best be hard enough to give its appropriate clarity and
intensity;
 
                and what seems to me most important of all:  namely, that these
I will
 
                 write of are human beings, living in this world, innocent of
such
 
            twistings as these which are taking place over their heads; and that
 
               they were dwelt among, investigated, spied on, revered, and
loved, by
 
                other quite monstrously alien human beings, in the employment of
still
 
                 others still more alien; and that they are now being looked
into by
 
              still others, who have picked up their living as casually as if it
were
 
                 a book . . . (11-12).
In the book's preface, Agee alerts readers that they are "no less
 
       centrally involved than the authors and those of whom they tell," and he
 
            invites readers to write Evans and him to actively "participate in
the
 
            subject, in whatever degree of understanding, friendship, or
hostility"
 
            (xv).
        Obviously, daily journalists could not and should not try to match
 
         Agee's journalistic soul-searching on each story they produce.  There
 
           are stories, however, that would justify statements from the
reporters
 
            and editors that acknowledge they hold no monopoly on truth and/or
 
        invite readers to contribute to a public understanding of the issue at
 
            hand.  Newspapers and magazines already do a version of this when
they
 
            solicit reader stories about "My Favorite Christmas Memory" or other
 
          such feature.  Soliciting expanded reader discourse on a public issue
 
           would not be that foreign to newspaper editors.  Existing letters to
the
 
            editor columns and reader/viewer editorial columns help, but space
 
        limitations and required standards of rhetorical skill restrict partici
 
            pation.  Open phone lines that allow readers and viewers to express
 
         opinions for publication or broadcast have the potential of offering a
 
            convenient and non-threatening forum for public discourse.  However,
 
          care must be taken so that the only comments from the public are not
 
          truncated into sound bites, which limit their usefulness to public
 
        dialogue (Anderson, et al., 34).  USA Today, for example, provided
 
        several methods for readers to respond to its comprehensive examination
 
            of guns and violence in the United States (Dec. 29, 1993).  Under a
 
         headline on the editorial page reading "Tell us your gun story," USA
 
          Today editors solicited reader comments by prominently displaying its
 
           letters-to-the-editors address, its fax number, a toll-free number
for
 
            the hearing-impaired, and a toll-free number for the general public.
 
           The editors asked readers to "tell USA Today readers how guns or gun
 
          violence have affected your life" and declared that they wanted "to
hear
 
            from both sides in this serious national debate [about gun
control]."
 
            They promised to publish selected reader responses in future
editions of
 
            the paper, and they did that the following week.  This solicitation
for
 
            public comments was placed next to a "person-on-the-street" feature
in
 
            which a dozen citizens from across the country were photographed and
 
          quoted about the handgun issue (USA Today, Dec. 29, 1993, 10A-11A).
        The Charlotte Observer has also reached out to readers.  During the
 
          1992 presidential campaign, the paper invited citizens to take part in
 
            the news coverage by helping to define the issues about which the
 
       candidates would be asked (Rosen, 1993, 8).  When this concept of
 
       inviting public participation was expanded to the presidential debates,
 
            undecided voters (selected by the Gallup organization) were allowed
to
 
            ask questions of the candidates alongside selected journalists.
 
      Researchers found that the citizens asked questions on different topics
 
            than those asked by journalists, and their questions were less
likely to
 
            be argumentative, accusatory and leading -- characteristics deemed
to be
 
            ineffective according to earlier research (Eveland, McLeod, and
 
     Nathanson, 1994, 404).
        Encouraging dialogue with audiences adds voices to public discourse and
 
            provides sources of analysis and information that may not have been
 
         available from the media outlets alone.  This is important because if
 
           the mass media fail to provide accurate or adequate information about
 
           public matters, members of a community may not be exposed to the
ideas
 
            and facts they need.  "We should," Morgenstern (1992) argued,
"consider
 
            . . . the mass media's power to define the epistemic boundaries
within
 
            which audiences will (actively) test, reaffirm, or change their
beliefs"
 
            (306, parentheses in original).
        Open dialogue channels, however, allow audience members to contribute
 
            to the definition of the epistemic boundaries.  This occurred, for
 
        example, when anti-abortion activists challenged the Clinton
 
  administration's portrayl of surgeon general nominee Dr. Henry Foster.
 
            The first news reports of Foster's nomination reported his
background as
 
            a ob/gyn specialist in Alabama and Arkansas with a reputation for
 
       fighting teen-age pregnancies.  Foster acknowledged performing fewer
 
          than 12 abortions.  But within hours, an anti-abortion activist from
 
          Pittsburgh had dug out a transcript from 1978 in which Foster
testified
 
            at a Seattle meeting of the Ethics Advisory Board to the Department
of
 
            Health, Education and Welfare that he had performed "probably near
700"
 
            abortions.  The activist posted this information on a computer
bulletin
 
            board and on the Internet, prompting more people to dig in files and
 
          enter into the public record more information about Foster.  As a
 
       Knight-Ridder wire service story published in the Mobile Register
 
       reported:
 
Now, the fax machine and the computer Internet are connecting the
 
            far-flung housewives and their files to national groups such as the
 
              National Right to Life Committee that can immediately wire the
 
         information into congressional offices and news bureaus throughout the
 
                 country (Feb. 16, 1995, 10-A).
One anti-abortion lobbyist was quoted as saying that prior to the new
 
           information from the anti-abortion activist being made available,
 
       opposition to Foster was predictable Washingtonian rhetoric.  "But once
 
            the hard stuff (the activist's facts from the transcript) came out .
. .
 
            it changed the whole complexion of the debate," he said (Mobile
Register
 
            , Feb. 16, 1995, 10-A).
        New technology has opened avenues of dialogue between
            citizen-activists, policy makers, and journalists, changing the
 
     composition of the public debate.  Whether this will lead to a fuller
 
           and more informed public dialogue has yet to be examined.
        To summarize, ethical obligations of mass communicators participating
 
            in public dialogue include the following:
        1.  In addition to being accurate, comprehensive, and fair, mass
 
       communicators need to recognize they do not monopolize truth.  Their
 
          messages should be presented in such a way as to acknowledge this.
        2.  Mass communicators ought to provide easily accessed avenues for
 
          audience responses to media messages and aggressively encourage
 
     reader/viewer participation in the creation of public messages, and
 
         hence, the creation of reality.
 
Conclusion
        Audience ethics and mass communicator ethics are complementary and
 
         reflexive.  They expand the conception of mass communicator ethics, yet
 
            coordinate with recognized mass media ethical principles outlined by
 
          Lambeth (1992) and Fink (1994).  They extend the ethical
considerations,
 
            but they do not replace them.  The common ethical responsibilities
of
 
           all who participate in a conversation or dialogue, as outlined by
 
       Johannsen (1975), are similar to the ethical principles of
            truth-telling, humaneness, autonomy, stewardship, and justice (see
Table
 
            1).  In addition, each of the ethical obligations incumbent upon the
 
          mass communicator has a counterpart obligation attributable to
audience
 
            members.  This is to be expected in an ethical theory based on the
value
 
            of dialogue and conversation.
____________________________________________________________
                      Table 1
       Audience and Communicator Ethics Matrix
Common Responsibilities      Mass Comm.        Audience
Accuracy                                        Motivated by            Motivated by
Truthfulness                                    professional            social
Fairness                                        ethics                  ethics
(truth-telling and
justice)
 
Openness to alternative                         Provide                 Be willing
understandings/opposing                         feedback                        to engage in
evidence and show                               channels                        public discourse
respect to
the "other"
(humaneness)
 
Foster atmosphere                               Present message                 Demand
of openness, freedom,                           in such a way                   sufficient
and willingness to                              that limitations                        evidence,
resolve conflict                                are acknowledged                        retain
(stewardship and                                                                        skepticism,
autonomy)                                                                       challenge
                                                                                ideologies
                                                                                and motives
                                                                                motives,                                                                                        contribute                                                                                      own
                                                                                understandings
________________________________________________________________________________
__
        By positioning mass communicators within a public dialogue in a
 
      democratic society, the ethical obligations of audience members and
 
         communicators are revealed to be more demanding than previous
 
   theoretical discussions have indicated.  These obligations and the more
 
            effective means of carrying them out need to be further revealed and
analyzed through future research.
 
Notes
 
1Aristotle, "The Nicomachean Ethics," in H. Gene Blocker, ed., Ethics:
 
            An Introduction, 2nd Ed. (New York:  Haven, 1988), 389-448.  For a
 
        modern interpretation applied generally to social practices, see
 
      Alasdair MacIntyre, After Virtue:  A Study in Moral Theory, 2nd Ed.
 
         (Notre Dame:  University of Notre Dame, 1984), esp. 146-255.  Edmund B.
 
            Lambeth, Committed Journalism:  An Ethic for the Profession, 2nd Ed.
 
          (Bloomington:  Indiana University Press, 1992), applies Aristotlean
 
         ethics specifically to journalism, see especially pages 11-93.  For
 
         political economic perspectives, see J. Herbert Altschull, Agents of
 
          Power:  The Role of the News Media in Human Affairs (New York:
Longman,
 
            1984), esp. 179-205; and Ben H. Bagdikian, The Media Monopoly, 4th
Ed.
 
            (Boston:  Beacon Press, 1992).  Clifford G. Christians, John P.
Ferr
 
           and P. Mark Fackler, Good News:  Social Ethics and the Press (New
York:
 
            Oxford University Press, 1993) synthesizes the two and offers with a
 
          communitarian approach.
 
2For a discussion of both social and professional ethics, see
 
   Christians, et al., Good News.  MacIntyre, After Virtue, and Lambeth,
 
           Committed Journalism, provides additional insight into professional
 
         ethics.
 
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