Hmm, interestingly, I had one user that when she went to the MSU google
calendar thing (through the msu google apps page, signing on via the sso
stuff), she was getting an odd error message. I'm going on memory here,
so the wording is undoubtedly off, but the message was something along
the lines of "You are trying to sign in as (removed). You are currently
signed into the system as (removed)%gtempaccount.com." There was some
other text in there, and then a choice to either "switch accounts" or
"cancel". Cancel would take you out of the system completely, so we
tried switch accounts, and that seemed to properly work. But it was an
odd message that had the user confused, and doesn't seem to be covered
in the transition documentation.
FWIW, this person as far as I know does not have a non-msu google
account. She also had just logged into the computer, and started up a
browser, so wasn't logged in already. She may have been logged in on
another system earlier in the day while the transition was happening, so
my guess is that it could have been related to that?
On 7/21/2011 12:10 PM, Gary Schrock wrote:
> On 7/21/2011 12:00 PM, Leo Sell wrote:
>> On 7/21/11 11:26 AM, Gary Schrock wrote:
>>> On 7/21/2011 10:34 AM, Carl Bussema III wrote:
>>>> It also means you can't use your @[log in to unmask] <http://msu.edu> address as
>>>> the "backup address" which you can use to regain access to your
>>>> @[log in to unmask] <http://gmail.com> (or other Google address) account.
>>> Ok, this is the thing that I was wondering about specifically. Leo,
>>> can you chip in and confirm that this statement is correct? Because
>>> I'm guessing that this particular situation is probably pretty common
>>> (after all, I'm guessing a fair number of people, especially
>>> professors, used their msu email address as their backup email address
>>> for their gmail account, and some of these people may not *have*
>>> another email address to use to change it to, so I can see this being
>>> something of an issue).
>> I THINK it's OK to use [log in to unmask] as a secondary / backup email
>> address on Google accounts. I don't believe that's an issue at all. The
>> PRIMARY (sign-in) cannot be [log in to unmask] without creating a conflicting
> Whelp, apparently it does cause an issue. I just got a report back from
> one of my users about this. She got the following message when she
> logged in:
> This account has an alternate email address, (removed). This address is
> no longer available because an organization has reserved this msu.edu
> email address.
> You are now signed in with your primary address. Except for the removal
> of the alternate email address, nothing has changed.
> Sounds like it shouldn't be a big issue, but apparently it's also caused
> some calendar sharing problems for her, not sure exactly what yet, I
> need to look into it. So this has definitely become more of a pain in
> the neck as a result. (Have to admit, I don't really understand why this
> should be an issue with google, doesn't make sense to me that you can't
> use a google apps address as your backup email address in an account.
> That's just poor planning on google's part.)
> Thanks for the explanation for the short notice though Leo.
>>> I thought I remembered seeing something about a setting you can turn
>>> on to have two google accounts open in different windows of the same
>>> browser? Can't remember it off the top of my head. I have to admit, I
>>> generally resort to two different browsers most of the time I need to
>>> do this.
>> not a publicized or particularly recommended approach - but available.
>> I personally would encourage people to use separate browsers....