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Subject: Re: Strange Email Rejection Error Message
From: Kim Geiger <[log in to unmask]>
Reply-To:Kim Geiger <[log in to unmask]>
Date:Mon, 13 Jul 2009 10:41:53 -0400
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text/plain (24 lines)


>>> On 7/13/2009 at 9:11 AM, Brian Martinez <[log in to unmask]> wrote:
> Al, and everyone else,
> 
> At the very moment you sent this to NAG another coworker called me up 
> reporting the same problem. It turns out that our virus scanner had a 
> definition added to it that was rejecting on the word/prefix/domain/etc. 
> 'com' - Needless to say I was enraged!! Someone already reported the 
> problem to the definition maintainer and I added the rule to the ignore 
> list. Another test shows that the messages are now going through that 
> were being rejected by that rule.

Ouch.  

Just goes to show you should report problems to help.msu.edu - how could Brian fix a problem he didn't know about?

Don't be like certain users we all know, who would rather sit and stew and blame you in bitter silence rather than report a problem and/or ask for help.

-- 

Kim Geiger
Information Technologist
Broadcasting Services
Michigan State University
517-432-3120 x 429

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