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Subject:

Re: Certificate Error: Cert Chain not trusted

From:

Brian Martinez <[log in to unmask]>

Reply-To:

Brian Martinez <[log in to unmask]>

Date:

Tue, 30 Sep 2008 18:57:03 -0400

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All,

The problem that some of you experienced earlier these past few days
with your Eudora client and the problems you are experiencing now are
all completely related. We had tested out our new certificates on a
couple of machines that we pulled out of our load balancer.
Unfortunately, one of those machines wound up back in rotation and that
explains why you saw that error that you saw amongst a handful of people
a within the last few days.

Our old certificates expire tonight (or maybe tomorrow morning, I forget
which exactly). We rolled out the new certificates today at 4pm. This
explains why everyone came back to seeing errors in Eudora today. It
also will explain anyone who gets errors in Eudora over the next several
days/weeks/months.

There is a Service Status about it here:
http://servicestatus.msu.edu/status_detail.php?id=2604

And a Techbase article here:
http://techbase.msu.edu/article.asp?id=158 (the screenshots may be
slightly outdated, but we are working on correcting that)

Hope this helps.

./brm


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