At 03:40 PM 7/14/2008, STeve Andre' wrote:
>On Monday 14 July 2008 15:23:31 Charlot, Firmin wrote:
>> Thanks to everyone who responded.
>> It appears that my experiences are not the norm which is a good thing.
>> BTW: I just got a follow-up call from a senior Rep. at CDW-G asking if
>> there are any pending issues. I generally don't get these types of
>> calls from CDW-G. Not sure exactly what prompted this call but I find
>> the timing interesting.
>Hopefully I'm not hijacking this, but why do folks order from CDW?
>The few times I've looked there they seemed rather expensive,
>though they did have stuff. Am I missing something? What kinds
>of things to folks get there?
>For just about everything other than actual computers, I've been
>using Newegg, which has always been very responsive, with what
>I've considered reasonable prices.
I use Newegg occasionally, and Provantage a lot. Provantage is sometimes slightly more expensive than Newegg, but they ship more quickly and their paperwork/order-tracking/return-system is easier for me to deal with. Most things from Provantage arrive overnight, from a nearby warehouse, even if I ordered late in the afternoon on the previous day.
Having to call someone to get pricing on small quantities of small items is just not practical unless there is a significant amount of money to be saved. I do a lot of ordering at hours of the day or night when CDW's sales reps are not going to be around, and I'm often trying to get the order placed too quickly to tolerate the delays of talking to a sales rep. With web orders I have the kind of paper trail I need. Talking to sales reps is so last century.
I have used CDW for some software license purchases.