Al Bray wrote:
> I want to throw this out to see if other's have had their users complaining about this issue.
>
> For about the past month or so, our users that have MSU Credit Union accounts option set to  and have eStatements and other eCorrespondence set up to be delivered to their MSUnetID email account are complaining that they are getting bounced back and not being delivered.
>
> They know this because when the log into their MSUFCU account, they have email messages telling them as much.
>
>   
--[snip]--


> Anyway...at this point I am wondering  if others are seeing this with their users that have their MSUFCU email option set to @[log in to unmask] and if so, who to contact to address this issue.
>
>   

Al,

As a sys admin for the mail.msu.edu team *and* an MSUFCU member (who 
receives e-statements) I can tell you this is the first I've heard of it 
happening.  I've been receiving all of my e-statements to my old 
@[log in to unmask] address which forwards on elsewhere.  I just logged into their 
website and I have no messages waiting for me.

I'm curious to know if you have your users forwarding via a .forward 
file or via a .mailfilter?  If you have them forwarding with a mail 
filter I'd recommend that you *NOT* do that, and change it back to 
"forwarding address"

If I get a chance to later today, and I remember, I'll grep through some 
logs to see if I find any MSUFCU problems.  They could have trouble with 
our greylisting server as well, but that seems doubtful, unless they 
have secondary (and poorly configured) mail servers sending this stuff 
out too.

./brm