Has anyone out there run across this particular problem?
I have a user with Windows Vista, fully patched, and he tried to
install Acrobat 8 Pro on the computer. Everything says it installs
correctly under the Complete Install option. However, in actuality, the
Adobe Printer doesn't show up under the list of available printers, and
doesn't appear to be installed correctly. Since Adobe Distiller uses
that printer to "print" PDF files when you convert from other formats to
PDF, this generally means you can't convert Word or WordPerfect files to
Adobe support forums aren't much help. Several acknowledge that this
is a "known problem", but no one has a clear solution other than
uninstall, reinstall, and hope it works the next time.
Has anyone had this or a similar problem, and how did you resolve it?
Any additional information or suggestions would be greatly appreciated.
John A. Resotko
Head of Systems Administration
Michigan State University College of Law
208 Law College Building
East Lansing, MI 48824-1300
email: [log in to unmask]
Current Chairperson of the
MSU Network Communications Community