Did you in fact try uninstalling it, rebooting and another install?
A friend found that did the trick on several botched installs
when he used Vista. For what its worth, I got this version of
Abobe to install on the home premium edition, though it
balked at the first try.
On Monday 04 February 2008 13:45:37 John Resotko wrote:
> It fails, because Adobe Distiller, which handles the conversion, tries
> to "print" the document to the Acrobat Printer driver, which is not
> installed. It was one of the first thing we tried.
> /John R.
> >>> "Vasquez, Timo" <[log in to unmask]> 2/4/2008 1:36 PM >>>
> I have not seen that happen on the two installs I have done with Vista
> Ultimate and Adobe 7.0 pro. However I am hoping you can find the
> icon under the programs menu and right click on it and select run as
> Leave that minimized then have him open word and try to make a pdf. I
> am curious as to the outcome of that test.
> Timo Vasquez- D.S.S. Team Member
> Michigan State University
> Administrative Information Services
> [log in to unmask]
> 517-353-4420 ext 249
> -----Original Message-----
> From: MSU Network Administrators Group [mailto:[log in to unmask]] On
> Behalf Of John Resotko
> Sent: Monday, February 04, 2008 1:21 PM
> To: [log in to unmask]
> Subject: [MSUNAG] Adobe 8 Pro and Win Vista issue
> Has anyone out there run across this particular problem?
> I have a user with Windows Vista, fully patched, and he tried to
> install Acrobat 8 Pro on the computer. Everything says it installs
> correctly under the Complete Install option. However, in actuality,
> Adobe Printer doesn't show up under the list of available printers,
> doesn't appear to be installed correctly. Since Adobe Distiller uses
> that printer to "print" PDF files when you convert from other formats
> PDF, this generally means you can't convert Word or WordPerfect files
> Adobe support forums aren't much help. Several acknowledge that this
> is a "known problem", but no one has a clear solution other than
> uninstall, reinstall, and hope it works the next time.
> Has anyone had this or a similar problem, and how did you resolve it?
> Any additional information or suggestions would be greatly
> John A. Resotko
> Head of Systems Administration
> Michigan State University College of Law
> 208 Law College Building
> East Lansing, MI 48824-1300
> email: [log in to unmask]
> Phone: 517-432-6836
> Fax: 517-432-6861
> Current Chairperson of the
> MSU Network Communications Community