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Subject:

Email being sent to Exchange account instead of external SMTP address?

From:

Al Puzzuoli <[log in to unmask]>

Reply-To:

Al Puzzuoli <[log in to unmask]>

Date:

Tue, 11 Dec 2007 13:51:47 -0500

Content-Type:

text/plain

Parts/Attachments:

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text/plain (1 lines)


Hi all,

We're running a relatively typical campus setup wherein employees of our
department have an rcpd.msu.edu exchange account. They set the forward
on their mail.msu.edu account to pass all messages along to their
rcpd.msu.edu address.

Recently, one of our employees left the department. Her box on our
exchange server is still active for the time being, until she can
migrate all her email activity back to her msu.edu account. The problem
is that if people from within our office attempt to send mail to her at
her msu.edu account, the server instead routes the message to her
exchange mailbox. What do I need to do to resolve this? Her msu.edu
SMTP address is already set as her primary.

Thanks



Al Puzzuoli
Information Technologist
Resource Center for Persons with Disabilities 517-884-1915 120 Bessey
Hall East Lansing, MI 48824-1033
http://www.rcpd.msu.edu


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