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I have been using Microsoft Network Products for almost 20 years, starting
with early versions of Lan Manager. I typically call them 2-4 times per
year with occasional spikes when I am using some of their more advanced
technology. When you factor in my time, $245 is a deal for getting a sticky
problem resolved and a whole lot cheaper than surfing some open source
forums that I have tried. It is also a lot cheaper than hoping for the best
and messing up Active Directory.
P.S. I also do the same thing when I have an occasional car problem that I
want advice on. That's why I'm still here ;-)
-----Original Message-----
From: Sean O'Malley [mailto:[log in to unmask]]
Sent: Monday, April 23, 2007 1:45 PM
To: [log in to unmask]
Subject: Re: [MSUNAG] google wants msu.edu?
On Mon, 23 Apr 2007, Laurence Bates wrote:
> I do know that Microsoft's support can be trusted when you really need it.
It sounds like you have extensive experience calling and dealing with
Microsoft support. Just out of sheer curiosity, how often do you have to
call them?
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