3 years (and two weeks) ago we made a bulk buy of 90+ Dell OptiPlex
GX-270 systems to replace older desktop machines for our users.
Overall we have been satisfied with these systems. But during the last
7 months or so, we have had to replace the motherboards in 17 of these
The typical symptom that results in us having to request a replacement
MB has been that the video signal from the built in video card would
spontaneously go dead in the middle of using the machine. No
predictable pattern to when. Power cycling the machine brings the video
back 99% of the time. But once it starts to happen on a given machine,
it continues and increase in frequency.
The first couple of times we suspected driver incompatibility, power
supplies, etc. But in the end, replacing the motherboard (transferring
over the processor and memory from the existing MB) has been the
I am wondering if anyone else purchased some of these GX-270 systems
and has experienced the same or similar issue. Feel free to respond to
me off list as I am not trying to bash the manufacturer, just figure out
if it might be a manufacturer defect. A 20% plus MB replacement rate
seems out of the norm in my thinking.
These machines are out of warranty as of two weeks ago, and we now have
two more systems that are yet again experiencing this problem.
Thanks for your time!
Michigan State University
Phone: 517-355-0357 Ext. 161
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