AEJMC Archives

AEJMC Archives


View:

Next Message | Previous Message
Next in Topic | Previous in Topic
Next by Same Author | Previous by Same Author
Chronologically | Most Recent First
Proportional Font | Monospaced Font

Options:

Join or Leave AEJMC
Reply | Post New Message
Search Archives


Subject: AEJ 05 MakA VC Identity-Centered Model of Visual Design: A Case Study of the 50 State Quarters® Program
From: Elliott Parker <[log in to unmask]>
Reply-To:AEJMC Conference Papers <[log in to unmask]>
Date:Fri, 10 Feb 2006 08:29:39 -0500
Content-Type:text/plain
Parts/Attachments:
Parts/Attachments

text/plain (1087 lines)


This paper was presented at the Association for Education in Journalism and
Mass Communication in San Antonio, Texas August 2005.
         If you have questions about this paper, please contact the author
directly. If you have questions about the archives, email
rakyat [ at ] eparker.org. For an explanation of the subject line, 
send email to
[log in to unmask] with just the four words, "get help info aejmc," in the
body (drop the "").

(Feb 2006)
Thank you.
Elliott Parker
====================================================================


Identity-Centered Model of Visual Design:
A Case Study of the 50 State Quarters® Program

Angela K. Mak, Ph.D.
Assistant Professor
Greenlee School of Journalism and Communication
Hamilton Hall
Iowa State University
Ames, IA 50011
Tel: (515) 294-0503
Fax: (515) 292-5108
E-mail: [log in to unmask]

&

Suman M. Lee, Ph.D.
Assistant Professor
Greenlee School of Journalism and Communication
Hamilton Hall
Iowa State University
Ames, IA 50011

Tel: (515) 294-0496
Fax: (515) 292-5108
E-mail: [log in to unmask]




A paper submitted for presentation at the:

Visual Communication Division
2005 Association for Education in Journalism and Mass Communication Convention
San Antonio, Texas
August 10-13, 2005

Identity-Centered Model of Visual Design:
A Case Study of the 50 State Quarters® Program
Abstract
The objective of this paper is to investigate the role of visual 
design by studying the case of the 50 State Quarters® Program of the 
United States Mint.  We adopt Soenen and Moingeon's (2002) dynamics 
of the identities of organizations model to demonstrate how the role 
of visual identity is treated as one of the components of collective 
identities (i.e. the projected identity) by showing how the creation 
of a state quarter can be seen as a crucial element that reflects the 
history of a state's past, present, and future.


Introduction
	The objective of this paper is to investigate the role of visual 
design in demonstrating state identities of the United States.  More 
precisely, we intend to show visual identity should not be regarded 
as merely a graphic exercise and the implementation of a visual 
identity program is in fact linked to more strategic issues (Brun, 
2002).  We adopt Soenen and Moingeon's (2002) dynamics of the 
identities of organizations model as our theoretical framework to 
demonstrate how the role of visual identity is treated as one of the 
components of collective identities (i.e. the projected identity).
	To illustrate our proposition, we studied the case of the 50 State 
Quarters® Program of the United States Mint.  For our research, we 
collected secondary data via the U.S. Mint web site, the governor's 
office web sites of the 35 states that have been scheduled to release 
their state quarters from 1999 to 2005, and news articles about the 
design process via Lexis Nexis.  Based on these data, we discuss the 
main issues at stake for each of the 35 states in its development of 
a 25-cent coin.  More specifically, we address the relationships 
between the different facets of collective identities (Soenen & 
Moingeon, 2002) and show how the creation of a state quarter can be 
seen as a crucial element that reflects the history of a state's 
past, present, and future.

Conceptualization
Collective memory is not a given, not a "natural" result of 
historical experience.  It is a product of a great deal of work by 
large numbers of people, all securing (mostly) public articulation 
for the past.  Collective memory is a precious resource…it is one of 
the most important symbolic resources we have, imbued as it often is 
with quasi-sacred meanings and capable of evoking very powerful 
emotions (Irwin-Zarecka, 1994: 67).

	On October 20, 1996, Congress passed the United States Commemorative 
Coin Act of 1996 ("the Act") providing the framework for a possible 
new series of quarters to commemorate each of the 50 states (U.S. 
Mint, n.d.).  According to the Act, the program would honor each of 
the 50 states with a quarter emblematic of that state.  With a 
diameter of 27 millimeters of each state quarter, the 50 State 
Quarters® Program not only contains a face value of 25 cents in each 
quarter dollar coin but also represent the collective memory of each 
state.  The visual design of the reverse side of each quarter dollar 
coin plays an important role in depicting what the state is to 
in-state and out-of-state citizens as well as international travelers.
The five Facets of Identity Management
We adopt Soenen and Moingeon's (2002) dynamics of the identities of 
organizations model to illustrate that visual design is relevant to 
the strategic issues in reflecting a state's identity (i.e. its 
history, geography, and/or heritage).  There are five different 
facets of identities in their model – manifested identity, professed 
identity, perceived identity, project identity, and attributed identity.
Manifested identity.  Soenen and Moingeon (2002) explain that "over 
time, an organization's identity becomes manifest in its routines, 
structure, performance, level, and market positioning, as well as in 
symbolic manifestations, such as rites, myths, and taboos, that span 
the organization's internal and external boundaries." (p. 
20).  Manifested identity in this paper is conceived as a state's 
"historical" identity because it is a specific set of more or less 
tightly coupled elements that have characterized the state over a 
period of time.  Larcon and Reitter (1979), for example, define 
historical identity as a "set of interdependent characteristics of 
the organization that give it specificity, stability, and coherence." 
(p. 43).  The historical identity of a state influences the design 
concept of a state quarter because of the Program design 
criteria.  One of its purposes is "to promote the diffusion of 
knowledge among the youth of the United States about the state, its 
history and geography, and the rich diversity of our national 
heritage." (U.S. Mint, n.d.).  Also in stage four of the evaluation 
process, the state will appoint a historian, or other responsible 
officials or experts, to participate in this collaboration to ensure 
historical accuracy and proper state representation of the artwork 
(U.S. Mint, n.d.)
The professed identity refers to how organizational members perceive 
and understand "who we are" and/or "what we stand for" as an 
organization.  This definition evokes Albert and Whetten's (1985) 
original definition of organizational identity.  Albert and Whetten 
(1985: 292) defined organizational identity as the organization's 
"central, distinctive and enduring aspects".  This definition has 
been reiterated throughout much of the organizational identity 
literature (e.g. Asforth & Mael 1989; Dutton & Dukerich, 1991; Fiol & 
Huff 1992; Dutton et al. 1994; Reger et al. 1994; Gioia et al. 1998).
At a doctoral student workshop, Whetten (personal conversation, 2004) 
commented that many of the organizational identity scholars did not 
fully adopt the definition in their studies.  These scholars, 
instead, define identity as most central, enduring, or distinctive 
about an organization. An identity comprises the shared beliefs 
concerning the identity of an organization.  It serves as the guiding 
principle for organizational behavior and practice.  Further, the 
more these beliefs reflect organizational goals and the actual work, 
the more likely it is that members will identify with the organization.
Ashforth and Mael (1989) wrote that the distinctiveness of the 
groups' values and practices in relation to those of comparable 
groups may also increase members' tendency to identify with the 
organization.   Whetten and Mackey (2002) added some specificity to 
this definition in calling for a conception of organizational 
identity that is unique to identity and uniquely 
organizational.  This elaboration conceives of identity as the 
categorical self-descriptors used by social actors or organizational 
leaders to satisfy their identity requirements, to distinguish the 
self both from the other and in distinctive comparisons.  The two 
identity requirements are continuity and distinctiveness.
In terms of the selection of design, each of the 50 designs shall be 
selected by the Secretary after consultation with (1) the Governor of 
a State commemorates, or such other State officials or group as the 
State may designate for such purpose and (2) the Commission of Fine 
Arts and reviewed by the Citizens Commemorative Coin Advisory 
Committee (U.S. Mint, n.d.).  The State Governor is authorized to 
select at least three, but no more than five, different concepts or 
themes emblematic of the State to represent the State's history, 
geography, and heritage (i.e. the most central, enduring, and 
distinctive characteristic about the State).  (See Appendix A)
The experienced identity refers to what organizational members 
experience, more or less consciously, with regard to their 
organization.  It constitutes a collective representation (Soenen & 
Moingeon, 2002: 19).  Examples of experienced identity are shared 
cognitive beliefs, as collective cognitive maps, collective 
unconscious structures. social representation, and most importantly 
in this context, a collective memory of a State among its 
citizens.  That is the reason why a State Governor and its State 
Commemorative Coin Commission hold public voting to gather feedback 
from its citizens to recommend the best proposal submissions to the U.S. Mint.
Soenen and Moingeon (2002) then define projected identity as the 
"elements an organization uses, in more or less controlled ways, to 
present itself to specific audiences.  It notably consists of 
communications, behaviors, and symbols." (p. 18).  This category is 
broader than that of the professed identity: the key distinction 
between the professed and the projected identity is that the latter 
is mediated.  The Program contains educational value and promotes the 
historical accuracy and artistic beauty of the designs and the coins 
have a commercial life span of at least 30 years and are collected 
for generations (U.S. Mint, n.d.).  The Program, therefore, is a 
"free" advertising for all 50 states because the government would 
produce five different designs each year resulting in a ten-year 
program life based on our current Union roster of 50 states.  Through 
the state quarter, it helps a state to reinforce, change, or correct 
its image to various publics.
Attributed identities are the attributes that are ascribed to the 
organization by its various audiences (Soenen & Moingeon, 200: 
17).  It differs from the experienced identity which is 
self-attributed.  Attributed identity is also referred to the term 
"reputation." It is defined as "a collective representation of a 
firm's past actions that describes the firm's ability to deliver 
valued outcomes to multiple stakeholders.  It gauges a firm's 
relative standing both internally with employees and externally with 
its stakeholders, in both its competitive and institutional 
environments (Fombrun & Van Riel, 1997, p. 10).  A corollary for this 
study might be: An attributed identity is a collective representation 
of a state's past history that describes a state's rich diversity in 
heritage to multiple publics.  It gauges a state's relative standing 
both internally with the state citizens and externally with its 
publics, in both its in-state and out-of-state environments.
Whetten and Mackey (2002) explain that the principal value of 
identity as a point of reference in both the study and the management 
of image and reputation is that it provides a single, compelling 
answer to a variety of related organizational questions such as "what 
should our image be," "what feedback from our stakeholders is the 
most valuable" and "what aren't we willing to change in response to 
stakeholder demands." Identity, therefore, is the backbone of 
reputation.  Identity claims (i.e. professed identity) are the 
standards form which state governors consider different publics' interests.
Conceptions of organizational image and organizational reputation, 
Whetten and Mackey (2002) argue, should proceed from the premise that 
effective social actors must maintain suitable alignment between 
their identity claims, their projected images, and their acquired 
reputation.  When people see a state quarter, they will form their 
evaluations based on their knowledge/experience about the history, 
geography, and heritage of a state, as well as understanding what the 
most central, enduring, and distinctive characteristics the state has.







Figure 1: The dynamics of identities of an organization (Soenen and 
Moingeon, 2002: 27)


   [--- ???  Graphic Goes Here  ---]




	In Figure 1, solid arrows indicate strong (or automatic) influences, 
while dashed arrows indicate weak (or potential) influences.  Soenen 
and Moingeon (2002) identified ten relationships among the related constructs:
1)	The projected identity can be an expression of the professed identity.
2)	The projected identity is also influenced by the experienced identity.
3)	The experienced identity and the manifested identity influence 
each other mutually.
4)	The experienced identity can also be shaped by the projected identity.
5)	The attributed identity is influenced by the projected identity.
6)	The attributed identity can be directly influenced by the 
manifested identity.
7)	The professed identity and the experienced identity may influence 
each other.
8)	The experienced identity plays a central role in identity dynamics.
9)	The projected identity is influenced by the experienced identity.
10)	 The projected identity is also influenced by the manifested identity.
Figure 2: Visual identity process in the 50 State Quarters® Program















	In this study, we simplify Soenen & Moingeon's (2002) model (see in 
Figure 2).  We assume that manifested identity, professed identity, 
and perceived identity influence the visual design of a state quarter 
(i.e. the projected identity).  We particularly intend to investigate 
how the visual design is a key element in communication 
strategy.  Brun (2002) identified different ways of formulating a 
corporate identity (p. 136-137):

•	Personality, described as "the manifestation of the company's 
self-perception." In order to present itself clearly, the company 
must have a clear picture of its real situation.  This presentation 
is made through:

•	Behavior: the company will be judged by its action; therefore, 
behavior is the most important medium.

•	Communication: communication in the "narrow sense" refers to the 
verbal and visual messages.  It is linked to behavior, as the message 
enables positive aspects of the company's actions to be emphasized.

•	Symbolism, which gives an implicit indication of what the 
organization represents.


Brun (2002) emphasizes that from a visual identity perspective, 
symbolism plays a central role.  She classified two different design 
levels.  The first one is about product and packaging relating to 
marketing reflection and brand; the second one is visual identity and 
environmental design expressing the organization's 
identity.  Symbolic (or visual) identity, according to Brun (2002), 
plays a key role in image strategy (i.e. the projected 
identity).  That is because "the decisions relating to the 
development of an image strategy that relies upon symbolic 
communication are of crucial importance in any approach aiming at 
eventually ensuring a company's competitiveness." (p. 138).  In the 
case of the 50 State Quarters® Program, the creation of the visual 
identity of each state is preceded by a genuine diagnosis of identity 
through a visual content analysis.
Research Questions
Research questions of this study are posed:
RQ1: What is the projected identity depicted on each quarter design 
among the states in the 50 State Quarters® Program?
RQ2: Are there any similarities and differences in the projected 
identities among the states?
RQ3: How does the visual design play a major role in a state's 
projected identity, in relation to other facets of identities?
METHOD

	The total of 35 quarters (1999-2005) representing each state were 
coded for this study.  Each quarter is a finalized version issued by 
the United States Mint.  Considering basic criteria set by the U.S. 
Mint, a big assumption is that all these quarters are related to the 
history, geography, and heritage of each state to some extent.  We 
created detailed sub-categories to code the projected identity of 
each state by major themes and visual characteristics.
Major Themes
	Three major themes were identified and coded: (1) American 
foundation history, (2) origination or ownership, and (3) economy or 
tourism.  The theme of American foundation history was coded when a 
state adopted visual image(s) of the events, stories, people, and 
physical objects in the early history of America such as the Founding 
Fathers, the Revolutionary War, and the Declaration of 
Independence.  Historical events, stories, and people in other time 
of history were coded as an extension of this category. Origination 
or ownership was coded when a state adopted visual image(s) of the 
events, stories, people, and physical objects originated from or 
owned by the state. For example, the birthplace of a famous person, 
the first flight and airplane, and the state flower were coded as 
this category. Economy or tourism was coded when a state adopted 
visual image(s) of the events, stories, people, and physical objects 
related to the state's major exports and natural scenes soliciting 
consumers and tourists.  Economic development is a primary motivation 
for this category.
Visual Characteristics
	Visual characteristics were coded by four measures: (1) visual 
object, (2) whether the state outline of land is used, (3) textual 
description, and (4) number of visual images.  Visual object was 
coded as two values – human object and non-human object.  Human 
object was further coded as named personnel (e.g., Abraham Lincoln 
and Helen Keller) and unidentified personnel (e.g., teachers and 
farmers).  Non-human object was coded as animals (e.g., Carolina Wren 
and Kansas buffalo), trees/flowers/fruits (e.g., sunflower, maples, 
and peach), natural scenes (e.g., Yosemite Park and Crater Lake), and 
physical structures/instruments (e.g., guiding light, ship, and trumpet).
	As outline of state land is the most popular symbol for many states, 
we coded separately whether it was used or not.  Most states used 
textual descriptions with visual images. They were coded as official 
state name (e.g., the First State, Delaware), state nickname (e.g., 
the Old Line State, Maryland), state motto (e.g., Live Free or Die, 
New Hampshire), and explanatory inscription of visual image (e.g., 
First Flight, North Carolina).  Lastly the number of visual image was 
coded as single image or multiple images excluding any outline of a 
state land.

FINDINGS AND DISCUSSION
American Foundation and Other History

   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



	We found a strong correlation between the colonial states and their 
projected identity themes.  Most colonial states (eight out of 13 
states) adopted American foundation history as their visual 
identity.  Human objects were widely used to describe historical 
richness of these states.  For example, Delaware used the visual 
image of Caesar Rodney, a delegate to the Continental Congress who 
cast the deciding vote in favor of the nation's independence.  New 
Jersey quarter portrayed General George Washington and members of 
Colonial Army crossing the Delaware River to important 
victories.  Massachusetts chose "the Minutemen," the small forces 
consisting of farmers and colonists who played a big role to protect 
the nation from the British.  Non-human objects were also used to 
describe historical meaning and stories. The Maryland Statehouse 
served as the nation's first peacetime capital and the importance of 
the Palmetto Tree in South Carolina dated back to the Revolutionary War.
These states seemed to enjoy relative advantages choosing their 
visual identity from the nation's foundation history, which has been 
familiar topic among people. Courage, loyalty, and dedication 
surrounding human and non-human visual objects are projected as 
desirable values attached to the state identity.
We found three states – New York, Missouri, and Texas – used visual 
images of historical events, physical objects, and stories not 
directly related to the nation's foundation history. For example, the 
Missouri quarter depicted Lewis and Clark's historic return to St. 
Louis down the Missouri River in the early 19th century.



Origination and Ownership

   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



More than one-third of 35 states adopted visual images of the events, 
stories, people, and physical objects originated from and owned by 
the states.  Non-human objects dominated this theme with a few 
exceptions – Illinois as Abraham Lincoln's birthplace and Alabama as 
Helen Keller's.  Many physical objects were introduced under this 
theme.  For example, a self-propelled plane called the Flyer which 
was the first flight in North Carolina, musical instruments such as 
trumpet, guitar and fiddle representing musical heritage in 
Tennessee, and a racecar representing the Indy 500 (Indiana), the 
oldest auto race in the world.
The state trees, flowers and animals were also common non-human 
objects under this theme.  Usually trees, flowers, and animals are 
likely to be designated as state symbols because they are abundant in 
or originated from the state.  The quarters using these objects are 
more likely to have multiple images than a single image because these 
objects can be easily displayed with other objects.
Economy and/or Tourism


   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]



   [--- ???  Graphic Goes Here  ---]




Among the 35 released state quarters, 12 of them used this theme in 
their core design concepts.  The States of Georgia, Vermont, and 
Wisconsin adopted the economy theme with non-human objects.  For 
example, Georgia chose a real peach – a symbol long associated with 
the state – within the confines of a silhouetted outline of the 
state. It is because Georgia has become the commercial leader of the 
region and its nickname, The Peach State, reflects the importance of 
peaches in the Georgia agricultural economy (Netstate, 
n.d.).  Georgia state quarter design may be confusing to some US 
citizens because "The Georgia quarters look much like the regular 
ones on the 'heads' side." (Hendrick, 1999, p. 6).  This design, 
however, used the official state tree, Live Oak, and state motto, 
"Wisdom, Justice, Moderation" for inscription to deliver a strong, 
consistent image.
The design of Vermont state quarter, on the other hand, honored its 
nickname, "The Green Mountain State" where it was the first state 
admitted to the Union after the original 13 colonies.  The design 
featured Camel's Hump Mountain with an image of maple trees with sap 
buckets held by a farmer in the forefront.  Historically, American 
relied on Vermont's maple sugar for much of its sugar supply until 
the 1800s when cane sugar was introduced (U.S. Mint, n.d.).  The 
state quarter highlighted that Vermont is most famous for its skiing 
and the production of maple sugar and syrup.  Again, a state motto, 
"Freedom and Unity" was inscribed in Georgia State quarter.  Arkansas 
quarter design portrayed the image of rice stalks, a diamond, and a 
mallard (state bird) gracefully flying above a lake to emphasize its 
nickname, "The Natural State." Wisconsin projected the economy image 
most heavily among all the 35 states.  The design depicted an 
agricultural them featuring a cow, a round of cheese, and an ear of 
corn, as well as bore an inscription of the state motto, "Forward" 
(U.S. Mint, n.d.).
The rest of the states in this category focused more on the tourism 
and/or natural beauty of the states.  Almost all of them chose 
non-human objects for the visual design.  Scenic places included New 
Hampshire's unique rock formation, The Man of Mountain, on Mt. Cannon 
in the Franconia Notch gateway, Rhode Island's famous Narragansett 
Bay and Pell Bridge, Maine's Pemaquid Point Light, Michigan's Great 
Lakes system which forms the largest body of fresh water in the 
world, California's Yosemite Valley, Minnesota's 10,000 lakes image 
with two people fishing, a loon (state bird) on the water, and a 
state outline, Oregon's Crater Lake which is the deepest lake in the 
nation, and West Virginia's New River Gorge with the human intellect 
in 1978 to build the world's largest steel span and the second 
highest bridge in the United States.
Some interesting observations were found in analyzing the 
images.  First, besides Kansas, all the state quarters released in 
2005 chose the tourism theme to show the natural beauty and popular 
tourist attractions.  It might be interesting to see if the state 
quarters (i.e. a free publicity tool) can help the states' tourism 
industry.  Second, California is the only state used human-object to 
depict the natural beauty image of the State.  John Muir was a famous 
naturalist and conservationist in American history.  In 1892, he 
helped form the Sierra Club to protect the Yosemite National Park, 
serving as that organization's President until his death in 1914 
(U.S. Mint, n.d.).  Sadly, The Man of the Mountain fell from its 
perch on May 3, 2003.  It indirectly gave a negative connotation to 
the state motto, "Live Free or Die" when people see both the Man and 
the motto on the coin.
The Outline of a State
For the U.S. Mint 50 State Quarters® Program, about two-thirds of the 
35 states did not use outline of state land which has been popular 
visual symbol for many years.  Part of the reason may be that "most 
collectors haven't liked designs featuring a state outline on the 
quarter's back side," commented by William T. Gibbs, news editor of 
Coin World, the weekly coin-collectors magazine (St. Louis 
Post-Dispatch, 2003).  Although it seems premature to generalize this 
observation, it would be interesting to observe this pattern after 
the remaining 15 states release their quarter designs.  If this 
pattern holds, then we may conclude that state outline loses its 
power as a visual symbol.  One possible reason would be state outline 
is a mechanical and impersonal symbol which is limited to be 
communicated with audience.  There is not much room for negotiation 
and development of meaning in this type of visual image.
Inscriptions
High diversity in textual descriptions was not found in this 
study.  More than 90% were inscription of visual symbols such as 
titles of stories and names of people and buildings.  Although we 
found some official state names, nicknames, and mottos, we believe 
that these inscriptions function as textual captions of visual 
objects on the coins.
Single Vs. Multiple Images
However, we would recommend some caution about choosing multiple 
images over a single image.  The canvass (diameter) of this quarter 
design is very small—about less than one inch.  Multiple visual 
images may distract audience attention and fail to lead to an 
effective reception.  Even when multiple images are selected, visual 
consistency is highly recommendable.  In other words, homogeneous 
objects (typically non-human objects) seem to get more attention and 
memory among people than heterogeneous ones. For example, the major 
theme of both Tennessee and Louisiana were the origination and 
ownership of musical heritage and both states used multiple non-human 
objects.  There were three musical instruments (trumpet, guitar, and 
fiddle) harmoniously placed together at the center of the Tennessee 
quarter.  In contrast, one trumpet, a state bird (Pelican), a state 
outline, and an inscription "Louisiana Purchase" were loosely 
displayed or even scattered on the Louisiana coin.  Concentration and 
simplicity are important to the audience side in case of multiple 
images as well as single one.  Results of this study show that the 
most central, enduring, and distinctive characteristics, according to 
Albert and Whetten's (1985) identity definition, were highly relevant 
in state quarter design.
Reinforcing Vs, Changing the Projected Identity

The released state quarters will be in circulation for more than 30 
years and will have a lasting effect on each state's projected 
identity.  Many states chose visual images to reinforce their current 
identity but some states tried to project a new identity to replace 
the old (or more familiar) one.  Although Iowa has long been a leader 
in agriculture, the State chose a one-room schoolhouse with teachers 
and students representing "foundation of education." This is a good 
example to show how a state used the State Quarters® Program as an 
opportunity to change its current image into a new one.
Since many Americans already view Wisconsin as a producer of dairy 
products and corn, we tend to agree that the Quarter Program is a 
missed opportunity to project another aspect of the State.  A 
Wisconsin resident commented:
As a resident of Wisconsin, I view the quarter design as 
stereotypical and tiresome.  I think the quarter only furthers the 
State's reputation of agriculture when Wisconsin has more to 
offer.  One of the three final designs selected, I prefer the early 
exploration design that features a fur trader and Native American on 
a canoe with a scenic forest background.  Wisconsin was an important 
trade route for early American exploration and this design captures 
the State's rich fur trader history.  Most Americans think of 
Wisconsin as flat farmland when it actually is very hilly with 
expansive forests in the north.  This design features the beautiful 
state forests which would have been a positive image to project.

The change of a state's project identity, of course, involves certain 
degree of risk taking.  In particular, Kansas featured a buffalo and 
sunflower motif (state flower), emblematic of the State's history and 
natural beauty.  The reason is that "each of these two design 
elements is a visual reminder of our Nation's Heartland.  They 
feature prominently in the history of the territory, and both were 
found in abundance throughout the State in the middle of the 19th 
century when Kansas gained its statehood." (U.S. Mint, n.d.).  In the 
eyes of a vast majority of US citizens, however, they do not know 
buffalos were once so abundant in Kansas.  For instance, one of the 
young resident in Iowa said, "Perhaps, then, the buffalo was a good 
choice.  Instead of having to drive out to Yellowstone National Park 
in Wyoming to see buffalo, people could just drive down to the Kansas 
plains." The change of identity needed to be backed by strong 
external communication (e.g. public relations and advertising 
promotions) as illustrated by Brun's (2002) study of France Telecom 
in creating its new visual identity (Brun, 2002).
The case of the 50 State Quarters® Program demonstrates that the 
visual projected identity can be seen as a crucial, strategic 
component to reflect a state's past, present, and future.  Through 
this project, we (as international scholars) learned a great deal 
about all the 35 states history, geography, and heritage.  The visual 
images of the state quarters composed a story of the American history 
to various audiences (e.g., its citizens, young generation, and 
foreigners).  This study relied on the description of state quarters 
from the U.S. Mint web site.  Scholars who are interested in the 
quarter study might compare the reception of the messages between 
those who have the collective memory (or memories) of a state and 
those who do not.
In addition, the focus of this study does not include the power 
struggle during the decision-making process.  Parties involved 
included citizens of a state, state governor, historian, Commission 
of Fine Arts, Citizens Commemorative Coin Advisory Committee, 
Secretary of U.S. Treasury, and the U.S. Mint.  Scholars can further 
analyze the news articles about the different stages of coin 
selection, as well as interview key parties to measure the congruency 
and/or gaps.
Because of the size of the state quarter, simplicity and consistency 
of identity claims are highly recommended.  Future studies will be 
about to measure the eye focus and movement of people when they see a 
state quarter in various distance through an eyeball tracking machine.
The U.S. Mint has developed the 50 State Quarters® Program Lesson 
Plans for elementary and middle schoolteachers to educate 
schoolchildren about the rich diversity of American history.  For 
educators who teach visual communication and other related 
disciplines, such as design, advertising copywriting, and public 
relations strategy, this Program is also useful to teach college 
students (our future industry professionals) to understand the 
importance of identity-centered model of visual design practice.


Bibliography

Albert, S., & Whetten, D. (1985). Organization identity. Research in 
Organizational Behavior, 7, 263-295.

Ashforth, B. E., & Mael, F. A. (1989). Social identity theory and the 
organization. Academy of Management Review, 14(1), 20-39.

Brun, M. (2002). Creating a new identity for France Telecom: Beyond a 
visual exercise? In B. Moingeon and G. Soenen (Eds.), Corporate and 
organizational identities: Integrating strategy, marketing, 
communication and organizational perspectives (pp. 133-156). New 
York, NY.  Routledge.

Dutton, J. E., & Dukerich, J. M. (1991). Keeping an eye on the 
mirror: Image and identity in organizational adaptation. Academy of 
Management Journal, 34(3), 517-554.

Dutton, J. E., Dukerich, J. M., & Harquail, C. V. (1994). 
Organizational images and member identification. Administrative 
Science Quarterly, 39, 239-263.

Fiol, C., & Huff, A. (1992). Maps for managers: Where are we? Where 
do we go from here? Journal of Management Studies, 29, 267-285.

Fombrun, C. J., & Van Riel, C. B. M. (1997). The reputational 
landscape. Corporate Reputation Review, 1(1), 5-13.

Gioia, D., Bouchikhi, H., Fiol, M., Golden-Biddle, K., Hatch, M. J., 
Rao, H., Rindova, V., Schultz, M., Fombrun, C., Kimberly, J., & 
Thomas, J. (1998). The identity of organizations. In D. A. Whetten 
and P. Godfrey (Eds.), Identity in organizations: Developing theory 
through conversations (pp. 33-80). Thousand Oaks, CA: Sage Publications.

Hendrick, B. (1999). Georgia commemorative quarters will jingle soon. 
The Atlanta Journal and Constitution, July 19 (Local News), 6.

Irwin-Zarecka, I. (1994). Frames of remembrance: The dynamics of 
collective memory. The State University, New Brunswick, NJ. Rutgers.

Larcon, L., & Reitter, R. (1984). Corporate imagery and corporate 
identity. In M. Kets de Vries (Ed.), The irrational executive (p. 
43). Madison, CT: International Universities Press.

Netstate. (n.d.). Retrieved March 1, 2005 from http://www.netstate.com.

Reger, R. K., Gustafson, L. T., DeMarie, S. M., & Mullane, J. V. 
(1994). Reframing the organization: Why implementing total quality is 
easier said than done. Academy of Management Review, 19(3), 565-584.

Soenen, G., & Moingeon, B. (2002). The five facets of collective 
identities: Integrating corporate and organizational identity. In B. 
Moingeon and G. Soenen (Eds.), Corporate and organizational 
identities: Integrating strategy, marketing, communication and 
organizational perspectives (pp. 13-34). New York, NY.  Routledge.

St. Louis Post-Dispatch. (2003). Small change, big trouble: The 
Missouri state quarter enters circulation Monday. News, p. 1, August 3.

The United States Mint.  (n.d.). Special program design 
criteria.  Retrieved January 4, 2005, from 
http://www.usmint.gov/mint_programs/50sq_program/index.cfm?action=criteria.

Whetten, D., & Mackey, A. (2002). A social actor conception of 
organizational identity and its implication for the study of 
organizational reputation. Business and Society, 41(4), 393-414.

Appendix A: The United States Mint Guidelines for the 50 States 
Commemorative Coin Program Act Design Criteria

1)	Designs shall maintain a dignity befitting the nation's coinage.
2)	Designs shall have broad appeal to the citizens of the state and 
avoid controversial subjects or symbols that are likely to offend.
3)	Suitable subject matter for designs include state landmarks 
(natural and man-made), landscapes, historically significant 
buildings, symbols of state resources or industries, official state 
flora and fauna, state icons, and outlines of the state.
4)	State flags and state seals are not considered suitable for designs.
5)	Consistent with the authorizing legislation, the states are 
encouraged to submit designs that promote the diffusion of knowledge 
among the youth of the United States about the state, its history and 
geography, and the rich diversity of our national heritage.
6)	Priority consideration will be given to designs that are enduring 
representations of the state.  Coins have a commercial life span of 
at least 30 years and are collected for generations.
7)	Inappropriate design concepts include, but are not limited to 
logos or depictions of specific commercials, private, educational, 
civic, religious, sports, or other organizations whose membership or 
ownership is not universal.

Appendix B: The summary of major themes and visual characteristics.

State
Major theme
Major object
State
outline
used as background? (Y/N)
Official state name, nickname, motto or inscription?
(Y/N)
Single or multiple image(s)
(S/M)
Delaware
American foundation history
Human object: Named personnel (Caser Rodney)
N
Y – official name
S
Pennsylvania
American foundation history
Human object: Statue
Y
Y - motto
S
New Jersey
American foundation history
Human object: Named (George Washington) and Unidentified (Statesmen) personnel
N
Y - inscription
S
Georgia
Economy
Tree and Fruit-oak, peach
Y
Y-motto
M
Connecticut
American foundation history
Tree-oak
N
Y-inscription
S
Massachusetts
American foundation history
Human-statue
Y
Y-nick name
S
Maryland
American foundation history
Arch structure/tree
N
Y-nickname
M
South Carolina
American foundation history
Tree/bird/flower
Y
Y-nickname
M
New Hampshire
Tourism
Non-human: natural scene
N
Y-motto
M
Virginia
American foundation history
Non-human: ships
N
Y-inscription
S
New York
History
Human-statue/star
Y
Y-inscription
M
North Carolina
Origination/
Ownership
Non-human: airplane
N
Y-inscription
S
Rhode Island
Economy/
Tourism
Non-human: arch structure, boat
N
Y-official state
M
Vermont
Economy/
Tourism
Tree/natural scene
N
Y-motto
M
Kentucky
Origination/
Ownership
Non-human: structure/
animal
N
Y-inscription
M
Tennessee
Origination/
Ownership
Non-human: instrument/stars
N
Y-inscription
M
Ohio
Origination/
Ownership
Non-human: airplane
Human: astronaut
Y
Y-inscription
M
Louisiana
Origination/
Ownership
Non-human: instrument/animal
Y
Y-inscription
M
Indiana
Origination/
Ownership
Non-human: car/stars
Y
Y-inscription
M
Mississippi
Origination/
Ownership
Non-human: flower
N
Y-inscription
S
Illinois
Origination/
Ownership
Human: named (Lincoln)
Non-human: land/structure
Y
Y-inscription
M
Alabama
Origination/
Ownership
Human: named (Helen Keller)
Non-human: plant/flower
N
Y-inscription
M
Maine
Economy/
Tourism
Non-human: structure/boat
N
N
M
Missouri
History
Human: named
Non-human: structure
N
Y-inscription
M
Arkansas
Economy/
Tourism
Non-human: natural resources/tree/bird
N
N
M
Michigan
Economy/
Tourism
Non-human: natural scene
Y
Y-inscription
S
Florida
Origination/
Ownership
Non-human: ship/space shuttle/Tree
N
Y-inscription
M
Texas
History
Non-human: natural star
Y
Y-inscription
S
Iowa
Origination/
Ownership
Non-human: structure
Human: teachers/students
N
Y-inscription
S
Wisconsin
Economy/
Tourism
Non-human: animal/plant/food
N
Y-motto
M
California
Economy/
Tourism
Human-named (John Muir)
Non-human: natural scene/bird
N
Y-inscription
M
Minnesota
Economy/
Tourism
Non-human: natural scene/animal
Human: fishers
Y
Y-nickname
M
Oregon
Economy/
Tourism
Non-human: natural scene
N
Y-inscription
S
Kansas
Origination/
Ownership
Non-human: animal/plant
N
N
M
West Virginia
Economy/
Tourism
Non-human: natural scene/structure
N
Y-inscription
M

Back to: Top of Message | Previous Page | Main AEJMC Page

Permalink



LIST.MSU.EDU

CataList Email List Search Powered by the LISTSERV Email List Manager