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(Feb 2006) Thank you. Elliott Parker ====================================================================
An analysis of support and blame in the wake of two fatal shootings
By
Vincent F. Filak, Ph.D. Assistant Professor, Ball State University 276 Art and Journalism Muncie, IN 47306 Ph: (765) 285-8218 Fax: (765) 285-8248 Email: [log in to unmask]
And
Robert S. Pritchard, APR, Fellow PRSA Captain, U.S. Navy (Ret.) Assistant Professor, Ball State University Office: (765) 285-9104 Fax: (765) 285-7997 E-mail: [log in to unmask]
Submitted for presentation in the Mass Communication and Society Division for the Association for Education in Journalism and Mass Communication Conference August 2005, San Antonio, Texas
News (un)scripted: An analysis of support and blame in the wake of two shooting deaths
Abstract
Using Gilliam et al's (2000) theoretical framework of crime news as script, this case study examined the response postings (n=389) left on a newspaper's website regarding two fatal shootings. An analysis of the postings found differences in placement of blame and support based on whether the incident followed standard script patterns. Postings regarding a shooting that fit the script were more likely to attribute blame to the assailants as individuals and offer sympathy to the victim's family. Postings regarding the shooting that didn't follow the script were more likely to make broader attributions or blame the victim. Theoretical and practical implications are discussed.
The line between entertainment and news continues to blur and media products, especially news, tend with greater frequency to resemble both genres (Johnson, 2004). Americans are increasingly unable to distinguish among the various programming types. Is it entertainment, tightly scripted, or is it news? The result is often that news organizations, eager to fit their coverage into a mold individuals are most familiar with, often take an episodic approach to their news reports. These news reports then tend to take on the elements of a television or movie narrative: predictable characters, dramatic events and powerful emotions (Gilliam & Iyengar, 2000). Nowhere is this scripting more prevalent than in the reporting of crime news where both television (Gilliam, Valentino & Beckmann, 2002) and newspapers (Coleman & Thorson, 2002) rely heavily on episodic or "horse-race coverage" that is more typically associated with political news. From the first violent incident, the media dutifully report each stage of the saga: the unfolding police investigation, arrest of the suspect or suspects, in the case of broadcast news, the "perp walk," and eventually the transition of coverage to the courthouse, with opening statements, witness testimony and all manner of courtroom intrigue. The typical saga inevitably concludes with the jury's verdict and comment from the families, both victim and criminal, serving as the denouement. Researchers of this scripting approach to news coverage have noted a number of deleterious effects on mass media consumers. By consistently shaping the message to fit this news/entertainment hybrid (Corso, 1992), audiences are learning more about stereotypes than receiving news. News scripts often stereotype crime as violent and random, with blacks often viewed as the perpetrators of those crimes (Anderson, 2001). Furthermore, young criminals are typically shown to be "super predators," a breed of violent thug that acts without thought and lives without remorse (Gilliam & Iyengar, 1998). In addition, illegal acts are viewed as individually perpetrated actions that have no causal connection to societal issues (Coleman & Permutter, 2005). On occasion, an event occurs in which the script is changed and the audience is forced to react to this change. We know from research that, because of the structure of the human mind, individuals respond best when incoming knowledge fits into a system of pre-existing understanding (Rumehart & Ortony, 1977). In the case of a well-scripted crime report, what we know and believe tends to fit well together; we assign blame easily, dole out some perfunctory sympathy and have a general sense that law enforcement efforts have restored order. When the script is violated, prior knowledge becomes far less useful in assessing new information and individuals actively seek ways to make sense of the event. This case study examines the responses of mass-media users following the shooting deaths of two Ball State University students to compare and contrast reader's responses when the scenario does and does not follow the recognized format. One incident clearly follows the stereotypical media crime script. A white student is robbed and killed by three black men with whom he had no prior dealings. After being arrested, the shooter said he killed the victim during the robbery and a struggle, though the men had only intended to rob the victim. One of the assailants also mentioned that his drug use led him to rob and kill. The second incident follows a portion of the script, but deviates in several key ways. A white student is shot and killed in the backyard of a home near campus. However, in this case, the shooter was a white police officer. The student was unarmed and had mistakenly arrived at the wrong house following a night of drinking. The officer, himself only 24 years old, had not completed all his required training. He was placed on paid administrative leave while an investigation was conducted, but was never arrested and a grand jury refused to indict him. Central to this study is the examination of blame and sympathy afforded to the "players" involved in these scripts through a content analysis of comments readers left on the Web site of the campus newspaper, where the incidents were covered extensively. We chose to examine these online posts because they afforded us a unique opportunity to extend the research in this area. Studies examining race and ethical reasoning (Coleman, 2003) and news as script (Gilliam et al.,1996) have focused on print and broadcast as the central media. While we expect that the use of online media would not produce drastically different results, this study presents an opportunity to test this supposition. Furthermore, online media users are often viewed as more interactive and more educated (Kehoe, 1999) than most traditional media users and might therefore deviate from the stereotypical response seen elsewhere in research. While various studies have examined the impact this type of coverage has on individuals in the audience, much of the work has focused on television news coverage (Campbell, 1995; Entman, 1992; Gilliam & Iyengar, 2000). While it is generally agreed that television news is the primary information source for most Americans (Papper, 2003), it is also the medium that provides for the least amount of opportunity for viewers to provide direct feedback. Newspapers often publish letters to the editor. Web sites are beginning to host chat rooms or message boards by which individuals can provide unsolicited reactions to coverage or unfolding events, but television provides little direct on-air time for this type of discussion. In this era of media convergence, broadening the understanding of the effects of news as script has an inherent value. Most importantly, the individuals who have posted their thoughts in this case study are reacting to a real event. Other studies rely on recall or experimental lab situations in which individuals react to hypothetical scenarios or news events that are unknown to them. Individuals in this study have read actual news stories delivered to them in the wake of the event and are issuing real-time reactions. Their postings of feelings, thoughts and emotions are genuine and speak to some of the issues raised by Gilliam and colleagues. While previous research has set the stage extremely well, this case study provides an opportunity to examine the theoretical proposals in a more realistic setting. Literature Review
In order to fully understand both the focus of this study and the theoretical perspectives that provide the overarching framework for it, we first need to outline the research pertaining to scripts, schemas and other related theories. Then we will outline the scripts that unfolded in each of the shooting incidents, thus allowing for an assessment of the patterns in each script.
Scripts and local news coverage Research into cognitive actions has revealed in a variety of arenas that humans often rely on cues and images that prompt them to recall previous encounters with past stimuli in order to properly react to current experiences (Crockett, 1988). This natural desire to remain a "cognitive miser," (Taylor, 1981) gives individuals the opportunity to quickly review situations, make choices and move on without expending unnecessary mental energy. It also allows an expeditious facilitation of activities between individuals. Simple discussion of "Hello, how are you? Good, how are you?" become rote actions, as individuals understand the purpose of each request intuitively and are allowed to complete the interaction quickly, without expending a great deal of thought. These "scripts" or schemas are based on stereotypical knowledge that individuals acquire over time (Coleman, 2003). Individuals organize knowledge and process situations based on prior interactions and move forward based on expectations. Classical conditioning analyses, which acted as the precursor to much of the latter schema theory studies, outlined ways in which things like pictures of a sunny day can engage positive affective states while negative or depressing images can trigger exactly the opposite reaction in people (Petty & Priester, 1994). Schank and Abelson (1977) found that a script can be recognized within a few sentences, whereupon the individual's mind picks up the story line and quickly comprehends what has taken place. The mind has thus accessed the script and supplied the individual the responses that are expected to occur subsequently. For example, if two coworkers, Bill and Larry, pass each other in the hallway, Bill might introduce an "acknowledgement script" that begins with, "Hey, Larry, how are you doing today?" Larry's response is fairly standard and perfunctory, since neither participant expects a protracted discussion on the matter: "Good, how are you?" Bill then completes the script with, "Doing fine, thanks." Very little information has been exchanged, but the script is started and completed quickly and meets the standard set of expectations of both participants. If Larry breaks from this script, however, it becomes more difficult for Bill to properly respond quickly. Therefore, if Larry didn't answer with "Good, how are you?" and instead broke down crying that his wife had left him, the script does not continue as planned. Bill's next "line" no longer works in this script and Bill is forced to react to a situation he's not ready for. He must then decide how to proceed with this discussion by finding new cues for responses while trying to forget about the responses he had expected to be able to use. A number of studies (Entman, 1992; Gilliam, Iyengar & Simon, 1996; Peffley, Shields & Williams, 1996) have found that the media rely on these scripts to make news easier to comprehend. In studying broadcast news reports of crime, Gilliam and Iyengar (2000) outlined several key components in every media crime script: The anchor outlines the crime that has recently occurred, the video takes the viewers to the scene and then the anchor provides information about the suspect, including identity and whether or not he remains "on the loose." This type of coverage is standard fare for newscasts, primarily because it contains elements common to story-telling schemas. The story contains heroes (law enforcement), villains (criminals) and victims. The temporal structure of the incident is also common, as it has a beginning (a crime is committed), a middle (police are working, victim is recovering, suspect is running) and an end (police catch suspect, suspect is punished). The coverage is also episodic in nature, moving from incident to incident. In covering news in this fashion, journalists inadvertently create other schemas for the viewing and reading public. Crime presented in this fashion is viewed as violent and random (Gilliam et al., 1996). Coverage of these events lacks context or a sense as to any underlying rationale to explain why these events occur (Coleman & Thorson, 2002). The crime is tied to individual actions, as opposed to larger social forces (Coleman & Perlmutter, 2005). Research into the "public health model" of journalism argues that issues of violence should be approached in the same way journalists approach diseases such as AIDS and cancer (Stevens, 1997). While this model has successfully shifted discussions of traffic safety away from random acts by individuals to systemic issues such as seatbelt use and drunk driving laws, crime reporting remains tied to a far simpler script. A final piece of the script is that of the roles associated with victims and assailants. Hacker (1995) argues that violent crime is often painted in black and white, in which criminals are black and the victims are white. He further explains that when Americans think of "black crime" they think of violent acts, such as murder and robbery as opposed to embezzlement or computer fraud. Race has become a key component of the crime script, and this element of crime coverage has become ingrained in the psyche of news users. A study by Coleman and Thorson (2002) found that even when elements of race were removed from stories, study participants overwhelmingly made erroneous reports that painted crime in this manner. Peffley and Hurwitz (1997) stated that one of the more largely held beliefs by American whites is that blacks are "violent and aggressive," thus further tying together the schemas of race and violent crime, even though social reality doesn't mirror these images (Drummond, 1991). In sum, individuals often process information based on schemas and scripts that allow them to predict future events (Crockett, 1988) and thus it prevents individuals from having to relearn everything each time they engage in an activity. It would be nearly impossible to for people to perform any more than a small series of basic actions if they need to engage in extensive thought processes each time they got dressed or saw a traffic signal. However, when people act as "lazy organisms" (McGuire, 1969) in areas of social concern, incorrect ideas and stereotypes can form and the scripts they rely on can be problematic. Because scripts allow individuals to look beyond what they have actually observed, they often have difficulty differentiating between what they have experienced and what they simply infer (Bower, Black & Turner, 1979). Therefore, repeatedly relying on schemas for race (Anderson, 2001) and portrayals of poverty (Gilens, 1996) can create oversimplified and incorrect views of those individuals seek to categorize. Student deaths More than 100 stories were published by the Ball State Daily News, the Muncie Star Press, the Indianapolis Star and the Associated Press about the shooting deaths of Michael McKinney and Karl Harford. These articles, garnered through searches of each newspaper's website and a Lexis/Nexis search for "Michael McKinney" and "Karl Harford," provided the following information about each incident.
McKinney incident: In the early morning hours of Nov. 8, 2003, rookie Ball State University police officer Robert Duplain shot and killed a 21-year-old student while investigating a possible burglary in an off-campus neighborhood near the University. The student, Michael S. McKinney, a junior marketing major from Bedford, a small town in southern Indiana, was returning home from an evening of drinking and mistook the back door he was pounding on for a friend's home seven doors down. Duplain arrived at the house southwest of the campus at approximately 3:30 a.m. He was the first police office to respond to the call in a neighborhood where Muncie and campus police share jurisdiction. The officer and witnesses said McKinney lunged at the officer from the home's back porch. After issuing several verbal warnings, Duplain fired three shots into McKinney's torso. A fourth bullet struck the student in the face. McKinney was pronounced dead that Ball Memorial Hospital about an hour later. Duplain was immediately placed on administrative leave with pay pending the outcome of several investigations. The 24-year-old graduate of Taylor University in Upland, Indiana, another small town about 20 miles north of Muncie, was one of 31 sworn officers on the campus police force at the time. He had been on the force about seven months and had completed basic firearms and a law course offered by the Indiana Law Enforcement Training Board along with 14 weeks of field training with University police. He had not yet attended the Indiana Law Enforcement Academy, but was slated to report in January, about two months after the shooting. Friends of McKinney who had been with him hours prior to his death stated that they had been drinking that day. McKinney had planned to sleep at a friend's house that was within walking distance of "The Village," an area of Muncie near Ball State that had a number of bars and college hang outs. A blood test taken 10 hours after his death found McKinney had a blood-alcohol content of 0.34 percent, more than four times higher than the state's legal limit of 0.08 percent to drive. The subject of McKinney's drinking habits was noted in a large number of articles, including comments from his friends that he'd been drinking all evening and was probably confused. A Grand Jury, FBI investigation and internal Ball State investigation found no evidence of wrong-doing by Duplain in the shooting. He has since completed his training at the Indiana Law Enforcement Academy and returned to the University police force. The university announced significant changes to its new officer training protocol in December following the shooting. The protocol now requires officers who are not academy-trained to patrol with a more experienced officer until they attend the Indiana Law Enforcement Academy. If the officer completes field training before space is available in the academy, the officer will respond to calls with an experienced officer. Field training was also expanded from 14 to 21 weeks to include two weeks of core training, two weeks of investigation training, 15 weeks of work on all three shifts, and two weeks of work on the first assigned shift. During field training, all officers are trained in the use of all equipment issued or approved by the police department, including chemical defensive spray. Police Chief Gene Burton was quoted often in the coverage of this incident, stating that the department was reviewing its policies and needed to rebuild trust. His media responses were generally characterized by providing as much information as he was legally able to provide. Harford incident: Approximately four months later, 20-year-old Karl Harford, a sophomore from Carmel, Indiana, was found dead in an alley behind an eastside Muncie home. Harford was the victim of a single gunshot wound to the head and was found in the back seat of his car Sunday afternoon, March 6, 2004. He was last seen leaving a party near the Ball State University Campus. The apparent motive of the murder was robbery. The killers got away with $2, all the cash Harford had on him at the time. Two suspects were arrested almost immediately in connection with the shooting. Muncie resident Brandon Patterson, 18, was arrested at 7:15 p.m., Monday, March 7, 2004, and charged with the murder and armed robbery of Ball State sophomore Karl Harford. A 14-year-old male accomplice was arrested at the same time and charged with assisting a criminal. On Tuesday, details on the third suspect, Muncie resident Damien Blaine Sanders, 21, were released. Sanders was subsequently arrested on March 18 for murder and armed robbery. Bridget Brannon, 25, was also charged with aiding a fugitive and faces up to four years in jail. Muncie Police Chief Joe Winkle said Brannon helped Sanders elude police for almost two weeks after Harford's death. He said investigators believe she drove him to Louisville, Ky., and then helped him rent a room at a Days Inn in Indianapolis. Harford apparently met the three at a near-campus party and offered them a ride home. According to an affidavit, Patterson told police the three planned to rob Harford in his car. Sanders claimed Harford was shot after a struggle. Toxicology reports provided as part of his autopsy showed that Harford had a blood-alcohol content of 0.16 percent, twice the legal limit for driving in Indiana. Experts would note that Harford's judgment was impaired by the alcohol at the time of the murder. Sanders subsequently plead guilty to murder and armed robbery and, following a plea agreement, was sentenced to 85 years in prison during a short trial in March of 1995. Patterson is scheduled for trial in May 2005. Authorities have charged the then 14-year-old suspect with two counts of theft. While prosecutors dropped murder charges against the youth in May 2004, they have indicated they may yet charge him with murder after Sanders' and Patterson's trials. Branson is scheduled for trial for assisting a criminal in May 2005, as well. In these incidents, several elements fit within the script as outlined. Both McKinney and Harford were white. The acts were both violent and random, senseless and unforeseen incidents that ended with death. In Harford's case, the script remains typical. The assailants were black, unsavory characters who lived in the "bad part" of town and had previous encounters with the police. Their acts of violence were senseless; a robbery that turned into murder for $2. At his sentencing, Sanders stated that he was addicted to drugs and robbed to feed his habit. Harford fit the role of victim and Sanders, Patterson and their juvenile partner were stereotypical criminals. Sanders pled guilty to murder and armed robbery and received an 85-year prison sentence. Patterson's trial is expected to begin in mid 2005. While the charges against the juvenile remain somewhat uncertain, his fate is expected to be decided by the end of the 2005 summer. The episodic nature of the case fits the pattern of the scripts outlined in previous research: Harford was killed, the police determined who was responsible and arrested them, the guilty individuals resemble truly "bad characters" and are being punished; the case is being closed. In McKinney's case, however, the script deviates strongly and sharply from the norm. Duplain was not only white, but also a police officer, which brings the expectation of protection from death, not death itself. The role of the suspect in the McKinney case does not fit with the schema that most individuals have come to associate with an assailant. The police were not required to seek him out as a suspect and, in the end, he was not tried, convicted or punished. He remains on duty as a member of the University Police Department. The race and the individuals connected with the case do not fit the standard pattern of crime either. The purpose of this study, then, is to examine individual reactions to these two crime events: one that followed the script outlined by Gilliam and colleagues and one that violates the basic tenets of that script, namely race, roles and incident progression. This study poses the following hypotheses: H1: Placement of blame on the participants in these incidents will significantly differ between postings made regarding the shooting deaths of Karl Harford and Michael McKinney.
H2: Offers of support toward the participants in these incidents will significantly differ between postings made regarding the shooting deaths of Karl Harford and Michael McKinney.
Methodology This study examined the online feedback posts that were written in response to articles written about the shooting deaths of Michael McKinney and Karl Harford. An Internet archive search of the Ball State Daily News, the campus newspaper for Ball State, was used to obtain the articles used in this study. We chose to use the Daily News because it provided the most extensive coverage on this issue, when compared with the Muncie Star Press, the city paper of Muncie, which was the only other media outlet directly tied to the Ball State area. Furthermore, the website has a response function at the bottom of each story, which allows readers to post their opinions about the articles they've just read. When individuals post to the website, their comments are added as a link at the bottom of the story, thus allowing other readers to click on the link and view their comments. This set up also provides the possibility of a continual discussion about a given topic, much like discussion boards or online bulletin board threads. Two searches were conducted, one for "Michael McKinney" and the other for "Karl Harford." Postings that were attached to articles that pertained to the shooting deaths were retained for examination. We selected a period of time for each of the cases that spanned from the shooting through to the point where an initial court hearing took place. This allowed us to view a congruent script for each incident that focused directly on the issue of crime. For the McKinney incident, it began with the shooting and continued through the coverage of a grand jury's unwillingness to indict the officer accused of killing him. For the Harford incident, our examination period began with the shooting and continued through a story of the assailants pleading "not guilty" to the charges of murder. This gave us a total of 35 stories with postings (21 McKinney, 14 Harford) and a total of 389 posts (n=389). The posts were examined by two independent coders and categorized based on the subject of the article, the author of the post as well as several other key elements. In assessing the subject variable, articles were coded as being either about Michael McKinney or Karl Harford. In assessing authorship, the coders examined any notations the posters made as to connections they had to the incident. Often, posters declared not only their position, but also group membership or social affiliation (e.g. "I am a friend of Michael McKinney…"). To better understand who was posting, we asked the coders to categorize the posts as either coming from the family of the victim, the friends of the victim, students at Ball State, alumni from Ball State, faculty or staff from Ball State, family of others connected to the campus (family of students etc.), friends connected to the campus (friend of Ball State students), those connected to the assailant, unknown and other. Coders were asked to track all "other" posts to determine if any other categories would emerge. One additional category did emerge: law enforcement officials. In neither of the cases did an assailant speak out on the website. The posts were then coded for any instances of support and blame. Support was operationalized as sympathetic proclamations (e.g. "Our hearts and prayers go out to the family.") and offers of positive grieving including hyperbolic affirmations (e.g. "Rest in peace" or "You were the best friend anyone could ever have;" Nager & deVries, 2000). Nager and deVries also include issues of "deserving" in these cases. Positive affirmations, such as "You didn't deserve to die" are coded here, where as negative emotions of this type (e.g. "Those cold-blooded murderers should pay.") were coded in the blame category. Other attributions coded as blame included finding fault with an individual or a group and associating negative attributes with a participant that sought to explain a poor outcome (e.g. "He was way too drunk…" or "He was an untrained cop"). In dealing with both variables, the coders used the same seven categories to assess the presence and object of either emotion: victim, victim's family, assailant, victim's group, assailant's group, other or none. To be coded as a victim, the post must have directly mentioned the victim by name or with a specific reference ("that poor boy"). Victim's family requires a mention of family or a specific family member ("My heart goes out to his parents…"). The assailant category required a specific mention of the shooter or those directly involved in the killing. The assailant could be mentioned by name or indirectly (for example "that cop" or "that thug"). The two "group" categories include references to social categories (Turner, 1999) in which the victim and assailant belong. This use of group identifiers interested us because episodic coverage the follows that traditional crime script often produces attributions that rest with the individual, while coverage that breaks from tradition often leads to more systemic attributions (Coleman & Perlmutter, 2005). We used Cohen's Kappa to assess intercoder reliability due to its applicability for variables that categorize responses across multiple categories. Subject (1.0), author (.80), sympathy (.76) and blame (.78) were all variables that qualified as substantial, as they were above a level of .6. (Stemler, 2004). Discrepancies among coders were evaluated and recoded by the researcher.
Results Descriptive statistics: Readers left a total of 389 postings on the articles we examined, 238 on articles that dealt with McKinney and 151 on those that dealt with Harford. McKinney articles averaged 15.5 postings while Harford articles averaged 10. The most postings issued on a McKinney article was 62 while 31 was the top number of posts for a Harford piece. The authors of the post ranged from family members of the victim to those individuals who knew the assailant. The largest number of posts that could be identified came from Ball State students who had seen the article online and had weighed in with their opinions (See Table 1 for a full breakdown of the authors who posted). Due to the large number of unknown posters and the number of cells that lacked adequate numbers for a strong statistical analysis, we present these numbers for descriptive purposes only. Blame and sympathy analyses: These analyses examined whether significant differences existed between the Harford and McKinney shootings in regard to where individuals placed blame. A Chi-square analysis of the posts (n= 168) was significant in regard to the placement of blame (_2 = 15.6, p < .01), thus demonstrating differences between the two cases. An examination of the cells that contributed most heavily to this statistic found that the largest difference was in the blame levied against the victim. While two posts placed any blame on Harford or his family, there were 28 posts that blamed McKinney for his own death and two that placed the blame on his family. (The posts that blamed his family discussed what the posters considered to be an unwillingness or inability on the part of McKinney's family members to discuss alcohol use and abuse with their son.) While blame was most heavily placed on the assailant in each case, significantly more blame than was expected was placed on the assailant in the case of Harford. A final interesting finding in regard to this variable came from the analysis of group blame in each incident. Fewer posts issued blame to a collective or societal force in the case of the Harford shooting, while a larger number of posts did so in the McKinney posts. A deeper reading of the posts shows that posters were questioning the police department's rules of force and how it could put a rookie officer in a situation in which he might need to draw his gun. The Harford posts that were categorized here looked at the "town/gown divide" but never looked at the issue of poverty or drugs, which were discussed in the articles that dealt with the arrest of the assailants. This bolsters the propositions set forth by Gilliam and Iyengar and their colleagues that crime according to news script is riddled with random acts that have no way of being predicted and have no underlying causes. Since larger matricies often result in significant Chi squares, we collapsed the cells into three categories: Victim affiliates, assailant affiliates and other. Again, the Chi square was significant (_2 = 10.3 p < .01) with the cells that contributed most to the statistic being those in which blame was conferred upon the victim. Hypothesis 1 was supported. Finally, we analyzed the posts for professions of support (n=217). A Chi square again was significant (_2 = 31.6, p < .001) and a small number of cells provided the majority of the differences. The most interesting of these was in the category of assailant. No poster offered any sympathy or support to the assailants or anyone connected with them when it came to the Harford shooting. However, 29 posts offered sympathy to the assailant in the McKinney case and two additional posts offered sympathy to the police in general. In the McKinney posts offering support to the police officer, statements such as "the officer will have to live with this for the rest of his life" accompanied sympathetic statements, "I'm praying for him." No such statements were made about the assailants. Furthermore, far more people posted sympathetic messages for the Harford family than did the McKinney family. Again, we collapsed the cells to verify the statistics and found a significant result (_2 = 25.3, p < .001). Assailant affiliates was the cell that contributed most heavily to these differences, with no sympathy extended in the Harford case and 31 postings doing so in the McKinney case. Hypothesis 2 was supported.
Discussion and conclusion This case study examined a series of internet posting written in response to articles related to the shooting deaths of Michael McKinney and Karl Harford, two Ball State students. We used the "news as script" framework established by Gilliam and colleagues and rooted in schema theory to assess how individuals would react when the incident did and did not follow the script. In examining the postings, we found a number of differences in how readers reacted to each case. In the case of Harford, the news followed the script. A white student was randomly selected as a victim and brutally killed by three black youths who appeared to offer no sense of remorse. The assailants were truly "bad characters," their senseless act of murder netting them all of $2. Individuals who responded to these articles offered far more sympathy to the Harford family, no sympathy to the assailants and wrote a large number of posts that placed blame on the individuals charged with Harford's death. The shooting of McKinney failed to follow the script in several important ways. Again, a white student was killed, but in this case, the assailant was a white police officer. While the act was random and senseless, it appears far less so because of the cues or images associated with police officers. As such, the incident produced far less sympathy for the McKinney family, while offering sympathetic messages to the assailant, a police officer. The posts also placed a good deal of blame on McKinney himself and on his family. Interestingly, no blame was ascribed to Harford in any of the posting related to his death for drinking or having impaired judgment because of drinking (his BAC was 0.16, twice the legal limit), while extensive blame was cast on McKinney for being drunk (his BAC was 0.34, more than four times the legal limit, although he did not drive). This tends to strengthen the findings of previous research, specifically those of Bower, Black & Turner (1979) that scripts are likely to cause people to make inferences; in this case that Harford was an "innocent victim." That would also appear to be supported in the blame ascribed to McKinney for being impaired and creating the conditions that led to his death because of the extensive mention of his behavior that day. The variations on blame were interesting to us specifically because both incidents involved the use of alcohol. Although it was far more prominently discussed by posters in McKinney's case, given the current mood of our society, we would have expected blame to be equally apportioned. While McKinney walked home, Harford got behind the wheel of a car while having a blood-alcohol content twice the legal limit to drive. Yet posters seem to have given Harford a "pass" on his abuse of alcohol. Likewise, from a very early age, children in our society are instructed to avoid strangers. Yet, oddly, there were no strong negative statements about Harford giving a ride to three strangers. Those posters who did mention the fact viewed it as a positive affirmation of his character, stating that he was a "good guy" who gave the trio a ride home. The hand full of posts that did attempt to shift some blame onto Harford were sharply rebuked by subsequent posters, and dissension on this matter did not arise again. While we did not include an examination of the articles written on these incidents in our analyses, as it was not our intent to discuss the media's coverage of the incidents, a quick review provides some interesting fodder for discussion. Episodic coverage dominated the media's examination of both shootings. Of the 35 articles we examined, 16 of the McKinney articles and 12 of the Harford articles dealt with breaking news, such as the shooting itself, the arrest of suspects and the release of the victims' toxicology reports. Of the remaining seven stories, three were personality profiles of the victim and one was a profile of an assailant, Officer Robert Duplain. The remaining three stories were broader looks at overarching concerns, such as the house-party culture on college campuses that allowed Harford to meet the men who killed him or the University Police Department's use of force policy, which did not require officers to enact non-lethal methods before turning to deadly force. Previous research has demonstrated that the media reports crime in an episodic format. While that was not our intent here, it appears that our work can offer support to that claim. The value in this study is that it offers real-world support to a continuing discussion about how individuals react to news based on schemas. Previous work has established that mass-media users who receive crime news as script are likely to make individuated attributions of blame, ignoring societal or systemic causes for the incident. This case study examines real reactions by audience members to incidents in their community without the intrusion usually associated with experimental manipulations. While we are not able to predict causal relationships, we have been able to expand the discussion of reactions to news as script and offer support to those researchers who have studied these phenomena in more controlled environment. Finally, this piece has practical implications for both journalists and mass-media users. The repetitious nature of crime as script has forged in the minds of media users schemas about crime that are often distorted, especially when dealing with race, roles and underlying causes. When crime deviates from a script and media outlets seek answers that go deeper than assigning blame to an individual as a root cause, better attempts can be made in seeking to solve systemic problems. In the case of the McKinney shooting, the script deviated from the norm and the media asked questions pertaining to larger issues, such as the department's use of force. Although the coverage of this topic was not exhaustive, it nonetheless sought to examine issues that went beyond, as one poster put it, the actions of "a trigger-happy rookie cop." Regardless whether this discussion was prompted by the media coverage or not, the fact remains that the campus police did review policies and look for ways to improve their response to crime. If this approach to reporting crime could be applied to violent crime as a whole, as Stevens (1997) suggests, perhaps more discussion about the societal forces that create the crime could begin.
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Table 1: List of authors who posted on Harford and McKinney stories
Table 2: Offers of support by online posters in connection with the Harford and McKinney shootings.
Table 3: Placement of blame by online posters in connection with the Harford and McKinney shootings.
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