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Building a stronger PRSSA chapter: What Self Determination Theory tells us about the importance of motivation and need satisfaction
By
Robert S. Pritchard, APR, Fellow PRSA Captain, U.S. Navy (Ret.) Assistant Professor, Ball State University Office: (765) 285-9104 Fax: (765) 285-7997 E-mail: [log in to unmask]
And
Vincent F. Filak, Ph.D. Assistant Professor, Ball State University Office: (765) 285-8218 Fax: (765) 285-8248 E-mail: [log in to unmask]
And
Lindsay L. Beach Undergraduate Student, Ball State University Email: [log in to unmask]
Submitted for presentation in the Public Relations Division for the Association for Education in Journalism and Mass Communication Conference August 2005, San Antonio, Texas Building a stronger PRSSA chapter: What Self Determination Theory tells us about the importance of motivation and need satisfaction
Abstract
This study uses self-determination theory to predict the impact of need satisfaction and intrinsic motivation on PRSSA members. While higher levels of need satisfaction universally predicted more positive ratings of both the PRSSA chapter and adviser, Teahan award winners were significantly more positive in their ratings of all of these variables. Furthermore, students who felt more intrinsically motivated reported a greater likelihood that they would persist in PRSSA and transition to PRSA upon graduation. Finally, the quality of the educational experience the student reported receiving was strongly predictive of the quality of their motivation, while external rewards were negatively correlated with motivation. Building a stronger PRSSA chapter: What Self Determination Theory tells us about the importance of motivation and need satisfaction Introduction The Public Relations Student Society of America is one of the most successful student organizations in the country. The organization is comprised of more than 8,000 student members in 258 chapters and works with its parent group, the Public Relations Society of America (PRSA), to link classroom learning and professional experience (Knighton, 2004). This relationship is beneficial to both groups, as it provides students with access to professionals who help aid in their development and it provides the professional organization with a "minor-league team" of sorts, where future colleagues are cultivated. Even with its successes, PRSSA has spent a good deal of time looking for ways to push students to not only join, but also become active in their chapters (Brookmeyer, 2005). In discussing the importance of out-of-the-classroom learning experiences, King (2002) stated that the experience only matters if it promotes student learning in meaningful ways. Experiences that fail to do this could be improved, she argues, if those in charge could find ways to provide a linkage between the students' classroom experiences and their life-goals. While PRSSA continues to thrive, there are those students who don't recognize the value of PRSSA beyond meetings, fundraising events and National conferences (Floris, 2004). There are also those students who have fallen into ruts focusing only on rote repetition of acronyms or adopting a narrow view of the profession (Floris, 2005). Research on what makes for an active participant in professional organizations is limited. Hall (1993) lists a series of ways in which leaders can boost membership, including incentives and group identity. While she acknowledges that offering coercive rewards, such as free food or extra credit in a class, can provide an upswing in "joiners," she notes that this system doesn't develop committed members. Instead, she suggests that organizations offer members a sense of affiliation and group cohesion. In this way, she argues, individuals will be more likely to remain active members. McNally and Harvey (2001) found that students who take part in vocational student organizations are likely to make a successful transition to real-world employment. They also argue that students need opportunities to make decisions, take chances and experience success. Additional research in this area offers anecdotal evidence as to what makes individuals participate or simply discusses participation as the key to garnering benefits. In an attempt to take a deeper look at the value of active participation in student groups, most specifically PRSSA, our prior research (BLIND CITE, 2005) used aspects of Self Determination Theory to assess motivation, engagement and persistence. SDT (Deci & Ryan, 1985; 1991; 2000) is a theory of motivation that seeks to explain positive outcomes through psychological need satisfaction and intrinsic motivation. This theory has shown positive results in predicting enjoyment and growth in sports (Chatzisarantis et al., 2003), medicine (Black & Deci, 2000) and classroom learning (Filak & Sheldon, 2003). Furthermore, it has been key in outlining what makes satisfying events satisfying (Sheldon, Elliot, Kim & Kasser, 1999) and what makes for a good day (Sheldon, Ryan & Reis, 1996). Additionally, Sheldon et al. (2003) has argued that SDT would be of a great benefit to organizations who sought to improve their members' motivation and task enjoyment. This study is an attempt to support and extend our previous research regarding SDT and PRSSA. Our earlier work demonstrated that need satisfaction was predictive of positive ratings of both the adviser and the organization. Furthermore, the more intrinsically motivated the individuals were to participate in the organization, the more likely they were to state a desire to persist in their membership, ascend to roles of leadership and join PRSA upon graduation. The sample for our previous study came from a targeted selection of 2004 Dr. F.H. Teahan Chapter Award winning chapters. One of our goals in this paper is to assess whether differences in motivation exist between individuals drawn from the general population of PRSSA and our sample of students from these high performing chapters. Furthermore, we plan to assess whether need-satisfaction and motivational patterns remain consistent with this second group. Given the limited research of SDT's application in organizations, this is an important step toward adding legitimacy to the use of SDT in this fashion. Finally, we hope to assess what drives an individual to attain intrinsic motivation. While we have demonstrated a pattern that shows this form of motivation drives improved persistence and engagement in the organization, we now hope to be able to offer advisers and leaders of PRSSA practical ways to increase quality motivation within their chapters.
Literature Review Self Determination Theory Self Determination Theory (SDT) is a theory that seeks to explore the elements within the human experience that create positive motivational experiences for individuals. The theory approaches the human experience from an organismic perspective (Deci & Ryan, 2000) in which the total individual is involved in the process of developing interests and skills. In other words, humans have an innate need to grow, expand and learn until they've reached their potential. The theory uses various sub-theories to examine the varying reasons for positive outcomes. We will use two of these theoretical perspectives in this paper: basic need satisfaction and intrinsic motivation. Basic need satisfaction: This theoretical proposition operates under the assumption that all humans inherently possess three psychological needs: autonomy, competence and relatedness (Deci & Ryan, 1985, 2000). The needs are additive in nature and when satiated, individuals operate at a premium level of motivation, much like a plant would thrive upon receiving optimum levels of soil, water and sunlight (Ryan, 1995). Autonomy indicates that one is free from external control and can function as he or she sees fit. Its satisfaction is often misperceived as the fulfillment of an anarchic need (Ryan, Kuhl & Deci, 1997), as some would incorrectly equate it to allowing everyone to do whatever they want, whenever they want. This creates difficulty for individuals who are attempting to implement need-satisfaction strategies in a structured environment, like a classroom or a work-place setting. In contrast to this misconception, SDT posits that this need is more about feeling as though one's actions are truly one's own. In other words, autonomy requires an individual to be able to "buy in" to the decisions he or she is making. Autonomy support is provided in three key ways: offering choice when choice is possible, explaining why choice is not possible when it isn't and taking a subordinate's perspective (Deci, Eghrari, Patrick & Leone, 1994). In examining these options, it becomes clear that autonomy support can be met even when an individual is being controlled. The approach a superior takes in directing a subordinate can determine whether this need is fulfilled. For example, if the president of a PRSSA chapter needs a member to print off posters for a group event, simply telling the individual, "Go down to the copy center right now and get me 10 posters" fails to satisfy the need. However, by taking the following approach to the subordinate, the President can satisfy the subordinate's need for autonomy, while still being directive enough to get the task completed efficiently: "I need to make sure that we have posters so that we can promote this event. I know it's not the most glamorous job, but it has to be done properly and that's why I'm asking you for help. You can make the posters any way you'd like, as long as we have them by Monday. You will need to get them from the copy center downstairs, however, because we have an account with them." In this interaction, the president engages in perspective taking ("I know it's not the most glamorous job"), offers choice ("You can make the posters any way you'd like") and provides a rationale when choice isn't possible ("You need to get them from the copy center downstairs because we have an account with them.") This approach, while still directed toward a specific goal, allows the individual in charge of completing the task to operate effectively. Competence is the easiest need to comprehend and quite often the most difficult to satisfy. The desire to gain competence begins at an early age (Stipek, 1988) and continues throughout one's life. Almost every aspect of human engagement and competition holds with it ways of measuring competence. Athletes seek to run faster or jump farther than those who came before them. Students seek better grades than other members of their peer group. Scientists seek new ways to make technology smaller, faster and easier to use. Inherent to all human activities is a need to take on and master challenges (Deci & Ryan, 1985). To help fulfill this need, individuals need to feel as though they are operating effectively in their actions. Leaders within an organization must provide constructive feedback that seeks to improve results by fostering growth in individuals (Deci, Cascio & Krusell, 1975). When an individual completes a task, a leader can aide in competence satisfaction by outlining what worked well (positive reinforcement) and what didn't work well and why (growth promotion). Competence can also be aided by working with the subordinate to outline a plan for future actions. This not only provides opportunities for competence building but also aids in autonomy support. Finally, relatedness is a need to feel valued by important others (Deci & Ryan, 2000). Some have posited that this relationship is much like a parent and a child, while other have described it as the need to feel connected to others and worthy of the benefits that individuals are affording them (Connell & Wellborn, 1991). Baumeister and Leary (1995) have equated this need to a sense of belonging, which fits well when discussing personal connections with organizations and their members. Organizations that foster mutual respect and admiration among their members are likely to meet this need while those that seek an autocratic structure are likely to undermine it. Furthermore, a strict reliance on power of position will create a rift among members, making it difficult for the rank-and-file to relate to the top leadership.
Hypothesis 1: Autonomy, competence and relatedness will independently predict positive evaluations of PRSSA.
Hypothesis 2: Autonomy, competence and relatedness will independently predict positive adviser evaluations.
Intrinsic motivation: SDT has always been a theory driven by a desire to understand what motivates individuals to act or, in some cases, not to act (Ryan, 1982). Deci & Ryan (1985) posited that while motivation rests within an individual's discretion, it varies in type and quality. The motivational spectrum ranges from extrinsic motivation through intrinsic motivation, with the latter being preferred as it has shown the greatest likelihood of predicting continuing behavior (Lepper, 1981). Ryan and Connell (1989) proposed four key points along this spectrum in an attempt to identify palpable types of motivation. Each form is considered in turn, ranging from the least self-determined to the most. Extrinsic motivation is created through external forces that compel choices that are not in line with the individual's desires. People who act under this form of motivation will persist in the activity only as long as the outside force remains present. Introjected motivation is when an individual adopts a motivation that is not truly his or her own. Colloquially speaking, this is motivation attained through a guilt trip. While no physical reward or punishment is present, as is the case with extrinsic motivation, the individual feels little volition to enact the behavior of their own accord. Internalized motivation takes place when an individual does not necessarily enjoy the activity itself, but values the outcome or sees a reason for participating. For example, an employee might take on a new project at the behest of his boss, even though he doesn't have a great deal of interest in it. However, he sees value in learning new skills, gaining leadership experience and impressing the boss. Thus, he is motivated to work very hard on the project. Finally, intrinsic motivation is a desire to take part in activities because one enjoys the activity itself. This is the best form of motivation, as it sponsors enjoyment and persistence in the activity, regardless of outside forces. While the first three types of motivation (extrinsic, introjected and internalized) have some sort of tangible outcome attached to them, internalized motivation is viewed as closer to intrinsic because the motivation is more driven by one's own desire than outside pressure. A study by Sheldon and colleagues (2003) argues that organizations should take a strong interest in the type of motivation their employees possess. Too often, organizations seek to bribe individuals with external rewards tied to task performance. Lepper, Green and Nisbett (1973) found that external rewards that are tied to performance can undermine intrinsic motivation. Individuals who would have persisted in an activity simply because of their enjoyment will be less likely to do so when given financial or other external compensation. Regardless of whether the extrinsic motivation comes in the form of a reward (Deci, 1971) or punishment (Deci, Nezlek & Sheinman,1981), the introduction of external controls can severely hamper intrinsic motivation and growth. Furthermore, external rewards can transform productive individuals into organizational members who perform rote activities without a desire to seek greater understanding as to how they fit in the group's larger picture. Those who remain intrinsically motivated, however, will be more likely to persist in their behavior, regardless of the presence of punishment or reward.
Hypothesis 3: Individuals with higher levels of intrinsic motivation will be more likely to state an intention to persist in their association with the student and professional chapters of the organization.
In addition to our three hypotheses, we posited these research questions:
RQ1: Do significant differences exist between Teahan award winners and the rest of the PRSSA population in regard to need satisfaction and motivation?
RQ2: What experiential variables are most likely to predict higher levels of intrinsic motivation?
Methodology We issued an email to the national leadership of PRSSA, asking them to forward our survey request to their members. We requested all members of PRSSA who had not won a F.H. Teahan Award in the past year to take an online survey regarding their experiences in the organization. No incentive was provided for participation. We received 142 responses, but eliminated those cases in which less than half of the survey was completed, leaving us with 124 cases for analysis. Mean substitution was used to replace missing values. No more than 5 percent of the data in any single variable was replaced through this method. Although PRSSA claims a membership of approximately 8,000 students, the elimination of the award-winners reduced the population by more than 500 members. Furthermore, several chapter schools were on Spring Break while the survey was being conducted, eliminating them from consideration. Spam filters and expired addresses also limit a survey of this type, and thus, it is difficult for us to ascertain a specific response rate. The instrument was adapted from a previous study (Filak & Sheldon, 2004) and was used to examine the level of intrinsic motivation participants felt in regard to PRSSA and whether they felt their psychological needs were sated. We augmented this scale with a section that sought to assess practical reasons for membership in PRSSA. These items were drawn from literature on organizational membership and participant satisfaction (Betz et al., 1971; Hall, 1993, McNally & Harvey, 2001). Students' adviser and organization evaluations: Students were asked to rate their overall feelings about their experiences in PRSSA. Organization approval was defined with a two-item index ("Overall, PRSSA is an excellent organization" and "I would recommend this organization to a friend," alpha = .88). Adviser approval was operationalized similarly ("Overall, the faculty adviser provides excellent support to PRSSA" and "I would recommend this adviser to a friend," alpha = .90). These items are representative of what students have seen on course evaluations, and have shown validity in their representation of positive outcomes in previous studies (Filak & Sheldon, 2003). Students' psychological need-satisfaction: The measure was based on the Basic Psychological Needs Scale (Ilardi, Leone, Kasser & Ryan, 1993). The autonomy items used in the student survey were "I feel like I had a lot of input in deciding how to participate in this organization," "I was free to express my opinions in this organization," and "The adviser took my perspective into consideration in this organization," (alpha = .86). Competence items were "I enjoy the challenges this organization provides," "Most of the time, I feel a sense of accomplishment from doing work for this organization," and "I do not think the tasks I do for this organization are very stimulating," (last item was reversed; alpha = .88). Relatedness items were "The adviser cares about me and my progress," "The adviser was generally friendly towards me," and "I don't feel the adviser understood me," (last item was reversed; alpha = .84). Students' self-determined motivation: We also used a self-determined motivation scale, based on the work of Ryan and Connell (1989), to assess the types and levels of motivation participants had in regard to their PRSSA experience. A four-item scale was used to measure the level of external ("You participate in this organization because somebody else wanted you to, or because the situation seemed to compel it"), introjected ("You participate in this organization because you would feel ashamed, guilty, or anxious if you didn't"), identified ("You participate in this organization because you really believe that it's an important organization to belong to") and intrinsic ("You participate in this organization because of the enjoyment or stimulation that it provides you") motivation the student felt toward involvement in PRSSA. To craft a motivational variable based on these items, we summed the external and introjected items and subtracted them from the summed score of the internalized and intrinsic motivation items. More positive scores are indicative of a more intrinsic level of motivation while more negative scores indicate an extrinsic, or controlled, motivation. Persistence variables: We also asked students how likely they thought they would be to continue in PRSSA, how likely they thought they would be to take on or persist in leadership roles and to what degree they thought they would continue in the professional chapter of this organization (Public Relations Society of America) upon graduation. A three-item scale was used to determine persistent behavior in the organization. These items were: "I plan to be an active member of PRSSA during my time in college," "I want to take on (or maintain) a position of leadership in this organization," and "I plan to join PRSA when I graduate or when I become a member of the workforce" (alpha = .80). Experiential and demographic variables: Finally, we asked students to rate a series of statements that provided practical rationale for their membership in PRSSA. We drew our experiential variables from Betz et al. (1971) with linguistic adaptations to make the items speak specifically to the participants' PRSSA experiences. We identified three variables that had merit when considering motivation in this arena. The first variable was comprised of four items and spoke to the personal connections or affiliation the individual felt toward the organization: "PRSSA is a big part of my life," "PRSSA plays a significant role in how I define myself," I spend a lot of time doing things for PRSSA" and "I feel a real sense of connection to this group" (alpha = .90). The second variable contained four items and spoke to the ability to shape the policy or influence the direction of the group. These items were "This organization gives me opportunities to participate in making decisions about rules and regulations," "I am allowed to have input in important decisions about this organization," " My opinion is respected when the organization discusses important issues" and "I see values in crafting policies and procedures in this organization" (alpha = .88). The third variable included three items that spoke to the quality of experience and the opportunities the organization presents. These items were: "This organization gives me opportunities to participate in activities that fulfill my personal growth," "This organization gives me opportunities to work on my thinking and reasoning skills," "This organization gives me a quality educational experience" and "This organization prepares me for a future in this field" (alpha = .89). Finally, we added a single item variable that spoke to participating in PRSSA because of a tangible reward or incentive to address the issues raised by Hall (1993) pertaining to the impact incentives have on joining versus actively participating in organizations. Demographic information, including age, gender, number of semesters in PRSSA and year in school, was also collected. (See Table 1 for means and standard deviations of study variables).
Results We began by assessing the data we gathered specifically for this study (n= 124). First, we examined a bivariate correlation matrix to ascertain whether any demographic variables were co-varying with the variables we wished to examine. We found that gender, the number of semesters spent in PRSSA and the participant's year in school all were significantly correlated with numerous variables and thus they were retained for future analyses. We then proceeded to reexamine our earlier findings regarding need satisfaction and persistence based on intrinsic motivation. Subsequently, we examined the data for any differences between the award winners and the rest of the PRSSA population. Finally, we studied the groups collectively to ascertain what aspects of PRSSA best predicted higher levels of intrinsic motivation.
Need satisfaction Hypothesis 1 stated that autonomy, competence and relatedness would independently predict positive evaluations of PRSSA. We used a hierarchical linear regression, which allowed us to account for the three covariates, to assess the validity of this hypothesis. The regression was strong and predictive (Full model Adj. R-square = .56). We found autonomy (beta = .30; p < .01) and competence (beta = .53; p < .001) acted as significant predictors in this model. Relatedness (beta = .02, p < .5) was not significant in this regression. Hypothesis 1 was partially supported. Hypothesis 2 stated that autonomy, competence and relatedness would independently predict positive adviser evaluations. We again utilized a hierarchical regression, with gender, year in school and semesters in PRSSA acting accounting for the first block and the three needs accounting for the second. The regression, again, was strong and predictive (Full model Adj. R-square = .55) with relatedness (beta = .62; p < .001) serving as the only significant predictor. Autonomy (beta= .18, p = .1) was marginally significant while competence (beta = .07; p < .4) was not significant. Hypothesis 2 received partial support.
Self-determined motivation Hypothesis 3 stated that individuals with higher levels of intrinsic motivation would be more likely to state their intention to persist in their association with the organization. We used a three-step regression, in which we accounted for the demographic covariates in the first block, the trio of self-determined needs in the second and the quality of motivation variable in the third. While autonomy and competence were the only needs shown to impact persistence at a bivariate level (r = .46 and .62, p < .01, respectively), self-determination theory argues that all three needs are key to positive outcomes. Additionally, SDT's theoretical model calls for quality of motivation to predict need satisfaction and need satisfaction to predict positive outcomes. Sheldon et al. (2003) argues that self-determined motivation produces higher levels of buy in, or persistence, and our own research (BLIND CITE, 2005) has found this approach to be successful. We therefore felt that accounting for the needs appeared to be important while still examining a direct causal path between quality of motivation and persistence. The regression was predictive (Full model adj. R-square = .45) with the motivation variable serving as a valid predictor (beta = .18, p < .05). Hypothesis 3 was supported.
Differences among groups We sought to assess differences between participants who came from the award-winning chapters and those who came from the rest of the PRSSA population. This annual award is designed to recognize the outstanding achievements of PRSSA chapters, its members, and advisers. These chapters are presumed to represent the year's best chapters. We combined the data from our previous study with the data we collected in this study (collective n= 240) and used multivariate analyses of covariance (MANCOVAs) to study this issue. A MANCOVA is a robust test of differences among groups (Keppel, 1991), as it allows the variance accounted for in the covariates to be removed so that the variables of interest can be more clearly examined. Furthermore, a MANCOVA regresses one dependent variable onto another, which prevents the inflation of the region of significance and the possibility that the researcher will make a Type I error (Tabachnick & Fidell, 2001). We first examined the need satisfaction variables as well as the PRSSA and adviser approval variables for differences. A Wilks' Lambda test demonstrated that the MANCOVA was significant (p < .001) and that the correlative effect was moderately strong (eta = .28). An examination of the individual ANCOVAs that contributed to this statistic showed that significant differences existed for both the adviser approval (F= 76.6, p < .001) and the organizational approval variables (F= 26.1, p < .001). Significant differences also existed for the three needs: autonomy (F= 7.00, p < .01), competence (F=16.4, p < .001) and relatedness (F= 26.9, p < .001). An examination of the descriptive statistics (see table 2) shows that in every case, the Teahan award winners were more positive in their assessments. A second MANCOVA was used to examine differences between the groups in regard to the persistence and motivation variables. A Wilks' Lambda test was not significant in this case (p > .5) and thus no significant differences were found.
Experiential variables Given that no significant differences existed between the groups in regard to motivation and persistence, we kept the groups together for the final set of analyses (n= 240). We used a hierarchical linear regression, accounting for gender, year in school and number of semesters in PRSSA, to examine which experiential variables predicted intrinsic motivation. The regression was predictive (Full model adj. R-square = .28) and offered some interesting insight. The strongest predictor of motivation was the quality of experience variable (beta = .34, p < .001). Interestingly, the personal connections variable, which speaks to the level of affiliation an individual feels toward the group was only marginally predictive (beta = .15, p = .09) and the incentive variable resulted in a marginally significant negative relationship (beta = -.11, p = .066).
Discussion and conclusion This study provided several key findings regarding ways to improve and develop a stronger PRSSA chapter. We solidified our earlier findings regarding need satisfaction and positive feelings toward PRSSA chapters and advisers. The data analyzed here further suggested that the satisfaction of autonomy and competence predicted chapter approval while the satisfaction of autonomy and relatedness predicted adviser approval. These findings mimic our earlier work and fit a sensible pattern. Relatedness is an interpersonal need while competence is a structural need. Simply put, individuals relate to one another but the desire to master challenges can be fulfilled through participation in activities and organizations. Autonomy plays a role in both human and organizational interactions and, as such, its presence is logical in influencing both adviser and chapter approval. We also solidified our findings regarding the importance of quality motivation in gauging persistence in the organization. Individuals who took part in PRSSA of their own volition are more likely to persist in the organization and follow through with a commitment to PRSA. By expanding the scope of this study and the type of participants, we were able to evaluate differences among the top-rated PRSSA chapters and members of the general population of PRSSA. No significant differences existed between the groups in regard to the level of intrinsic motivation or the desire to persist in the organization. However, Teahan award winners rated their chapter, their adviser and their levels of need satisfaction more positively than did members of other chapters. This offers some interesting fodder for discussion in regard to the ways in which need satisfaction can drive a chapter to greatness. As need satisfaction improves, students feel better about their chapters. While we can make no causal claims that need satisfaction can bring about a Teahan award, the connection between these elevated ratings of need satisfaction in award-winning chapters is worth further exploration. Finally, we examined experiential variables for predictions of self-determined motivation. We found that the quality of the experience was the strongest predictor of high levels of quality motivation. Tangible rewards were negatively correlated with intrinsic motivation while the affiliation variable was weak and marginal in its predictive power. This finding should be of interest to officials in both the parent and student chapters of this group, as it reflects a need to find ways to engage students as opposed to attempting to force them to take part or coerce their participation by bribing them. Furthermore, it offers advisers a practical solution to diminished motivation. By offering students a clear sense of how PRSSA will help them get a job, improve their skill sets and enhance their personal growth, advisers can create an atmosphere in which students feel motivated to actively participate in the organization. Far too often in the collegiate realm, organizations take the simplest path in seeking to inspire organizational dedication. From the "free pizza" bribes to the extra credit that professors offer, there tends to be a focus on tangible rewards to improve attendance at organizational meetings or group activities. SDT has shown that this approach is not only invalid in inspiring individuals to engage in desired behavior, but undermines any hope that the participant will persist once the reward is removed. This study has demonstrated that students who see value in an organization are likely to participate. Moreover, this study improves our knowledge and understanding of the value of intrinsic member motivation to persistent in their relationship with the Society can have broad implications for the profession. Understanding how to get our PRSSA members to "convert" their memberships to PRSA can be especially helpful in solving a persistent concern of the Society. Knowing what members value in terms of the outcomes of their experience in PRSSA and helping them understand the importance of the organization in terms of career goals can help PRSSA advisers gain "buy in" from members which in turn will maintain consistent chapter membership. Further, PRSSA advisors will be more successful in their very important roles of inculcating appropriate professional values and principles, growing future leaders and preparing the next generation of public relations experts, passionate about what they're doing and equipped with a solid foundation on which to become a successful pubic relations practitioner. This study also provides a positive underpinning for future research that will help faculty advisors and the Society at large understand the types of activities that will help students develop more intrinsic motivation. The obvious value in this understanding is the ability to craft membership and recruiting materials that help encourage greater participation in PRSSA. Since it is apparent that motivation drives need satisfaction as well as the desire to persist, it is up to the leadership of PRSSA to find ways to convey the inherent value in participating. Given the frequency with which public relations practitioners credit participation in PRSSA for their career success (see Floris, 2004 for one example), providing strong rationale for participating that goes beyond free pizza and extra credit should not be difficult. References
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Table 1: Descriptive statistics for demographic, motivational and need-satisfaction variables. Notes: Gender is male = 0, female = 1; Education level is based on number of years spent in school; Level of motivation is on a +12/-12 scale; all other variables are measured on 7-point scales.
Table 2: Means for approval and need satisfaction variables between Teahan award winners and other members of PRSSA
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