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This paper was presented at the Association for Education in Journalism and Mass Communication in San Antonio, Texas August 2005. If you have questions about this paper, please contact the author directly. If you have questions about the archives, email rakyat [ at ] eparker.org. For an explanation of the subject line, send email to [log in to unmask] with just the four words, "get help info aejmc," in the body (drop the "").
(Feb 2006) Thank you. Elliott Parker ====================================================================
Under the (glue) gun: Containing and constructing reality in home makeover TV
Submitted for
Entertainment Studies Interest Group AEJMC 2005 National Conference
Submitted by:
Madeleine Shufeldt, doctoral student University of Colorado- Boulder
and
Kendra Gale, Ph.D., Assistant Professor University of Colorado – Boulder
Inquires should be directed to:
Madeleine Shufeldt School of Journalism and Mass Communication University of Colorado- Boulder 1511 University Avenue 478 UCB Boulder, Colorado 80309-0478
[log in to unmask] 303-442-2441
Abstract
This paper presents a case study of two families over a 7 month period as they move from fan to applicant to cast of the home improvement reality TV program Trading Spaces: Family. The paper details the discrepancies between the actuality of participation and the preferred "reality" of dramatic and collaborative interior design. Strategies to maintain (or even increase) the producers' power over the unscripted events via program format, contracts and selective editing are highlighted.
Over the past five years, the already booming home improvement industry has seen a proliferation of reality-based home improvement television programs –many inspired by the phenomenal success of the quirky reality decorating show Trading Spaces which debuted on the cable network TLC in 2000. "Copycats and variations on the idea have been multiplying like wire hangers in a walk-in closet," argues television critic Anna Gates (2005). When TLC launched Trading Spaces: Family in 2003 as its own spin-off from the original series, the show's executive producer explained it as a strategic business decision. "We wanted to build on the success of Trading Spaces… but we won't have spinoffs to the point you don't recognize the show" (quoted in Freydkin, 2003, p. 8). Indeed, Trading Spaces: Family bears a clear resemblance. Both series from Banyan Productions share the premise of neighbors trading houses to redecorate one room in each other's home over just two days and with a budget of $1000. Trading Spaces: Family replaces the 2-person teams of the original show with families of four, including at least one child between the ages of 9-14. These two shows and others like them suggest that they let viewers in on the unpredictable and unglamorous realities of radical redecoration; TLC makes this claim explicit in its advertising slogan for such shows: "Life Unscripted." Yet, from an analytic perspective, the focus on how these shows produce stunning interior designs has obscured a focus on how these shows themselves are produced. We seek here to explore how such shows contain the actuality of DIY labor and construct an ideal "reality" of home improvement. The present study explores the real conditions of producing an episode of reality TV through a case study of two families who participated in Trading Spaces: Family. By engaging with the perspective of the participants themselves, we were able to move beyond textual analysis and understand how their experiences differed from the televised reality. We aim to situate a descriptive analysis of their actual experiences within the economic context of TV production and emerging theory about the constructed reality of reality TV.
Literature Review Reality TV is a difficult genre to define. Although its emergence as a major phenomenon is closely tied to popular culture and economic trends of the 1990s, its roots can be traced back to the early 1970s (Kompare, 2004; Murray, 2004). In their introduction to an insightfully edited volume on the genre of reality TV, Murray and Ouellette (2004) point out commonalities and suggest that reality TV can best be understood as "an unabashedly commercial genre united less by aesthetic rules or certainties than by the fusion of popular entertainment with a self-conscious claim to the discourse of the real" (p. 2). Its hallmarks are a world peopled by non-professional actors and without formal scripts although the action that evolves may be partially scripted and the amateur cast may be joined by celebrity hosts or guests. In the early years of reality TV, there were few scholarly investigations of the form and its implications; however, in recent years, television scholars have turned their attention primarily to three emergent sub-genres christened with the neologisms "docudrama," "docusoap," and "gamedoc" (See, for example, Kraszewski, 2004; Paget, 2004; Smith & Wood, 2003). While early shows such as Cops would now be classified as a docudrama, The Real World is a docusoap and Survivor appears to be the quintessential gamedoc. A fourth subgenre of makeover programs –those shows that document the transformation of real people, actual houses or even entire towns guided by expert designers-- have received far less scholarly attention. When they have been studied, shows that enact personal transformations such as What Not To Wear or Queer Eye for the Straight Guy have drawn more attention (Hall & Hebert, 2004; Heller, 2004). Despite their immense popularity and frequent coverage in the popular press, shows like Trading Spaces that emphasize improvement projects for the home have been significantly understudied. Just two scholars have addressed these reality home improvement texts to date (Everett, 2004; Shufeldt, 2004). Everett (2004) christens this subspecies "Transformation TV." She considers the development of this subgenre as well as some of its hallmarks. Shufeldt's (2004) textual analysis of Trading Spaces explores how the show mediates meanings of home and ideologies of style within the reality TV/do-it-yourself context. Beyond the variations in content and unique implications of the transformation TV subgenre, an issue frequently discussed across subgenres considers how reality is contained and constructed in reality TV programming. This paper emphases three distinct modes of containing the real that serve to maintain (or even increase) the producers' power over the unscripted happenings in front of the camera: logistical control through the program format, contractual agreements, and narrative control achieved through manipulation or selective editing. Each of these will be explored in detail in the pages that follow, but first we must establish a frame for understanding the general construction of TV and reality TV in particular. Murray and Ouellette (2004) recognize that "Although reality TV whets our desire for the authentic, much of our engagement with such texts paradoxically hinges on our awareness that what we are watching is constructed and contains 'fictional' elements" (p. 5). In this case, "fictional elements" refers not to the on-screen relationships but begins from the very premise of each program. For example, John Corner argues of the British reality hit Big Brother that it "operates its claims to the real within a fully managed artificiality, in which almost everything that might be deemed to be true about what people do and say is necessarily and obviously predicated on the larger contrivance of them being there in front of the camera in the first place" (Quoted in Couldry, 2004, p. 58). This selective reflexiveness is not only characteristic of reality TV, but it is found across television genres (Allen & Hill, 2004). Allen and Hill (2004) argue in their wide-ranging Television Studies Reader that television eagerly reveals certain aspects of its production (through behind-the-scenes footage, celebrity discourse about their work, etc.) but obscures others. They suggest that the aspects revealed are not intended to "provide viewers with a systematic, comprehensive account of the imperatives, goals, logics, costs, and implications of the production processes upon which various forms of television are based, but rather to present partial, self-promotional glimpses of what they would like us to see" (p. 268). In reality TV, this selective reflexivity may be even more problematic. Viewers are shown the hidden cameras and the un-edited dialogue –in the case of home makeover shows, elements of production reality such as construction projects and budget constraints are even incorporated into the format of the show. In the case of Trading Spaces: Family, these aspects are hallmarks of format; scenes of project labor, budget discussions, and handheld camera work are tropes that appear only slightly modified not only on Trading Spaces: Family but also Trading Spaces, Trading Spaces: Boys vs. Girls, and the original British production Changing Rooms. Format-driven television programs are becoming increasingly common due to changes in the television industry and market globalization, argues Moran (2004). For this reason, he sees format as an essential analytical category for exploring how the standard elements of a show function economically and artistically. Moran points out that format-based shows are far less risky for producers than completely original programming because the format streamlines production and reduces uncertainty about the viability of the concept. Madger (2004) concurs and, in an analysis of the business of reality TV, points out that formats and their associated business models are also cost-saving devices for producers. For a show like Trading Spaces: Family, adherence to the format is what allows all filming to be completed for an hour-long episode in three days[1]. The format contains cost and takes some of the risk out of reality, but this is not the only means of containing the situation. Working with real people –the non-professional actors who gamely compete in exotic locales or open up their suburban homes to the television cameras – has the benefit of cost-effectiveness but the significant drawback of unpredictability and legal liability. These drawbacks are contained in detailed contracts that participants must sign relieving the production company of medical or legal liabilities. Halbert (2003) provides one striking example in her in-depth analysis of the contract signed by participants on CBS's Survivor: Australian Outback. She argues that this contract, in effect, gives CBS control over reality, but "it is a reality mediated by the legal matrix of contract law. Any contesting of the reality conveyed by the show is prohibited, both legally and publicly" (p. 52). In the case of Survivor, participants forfeit their right to their own images and even life stories granting the network the right to willfully misrepresent the player "for the purposes of fictionalization, dramatization or any other purposes including without limitation to achieve a humorous or satirical effect" (quoted in Halbert, 2003, p. 45). Such contracts also ensure that program content is kept secret until the show airs; contestants agree not to reveal anything about their experiences under penalty of hefty fines. Raphael (2004) likewise argues that such contracts represent a further boon to producers because contracts with the ordinary people who participate in reality shows are much easier to negotiate than labor contracts with unionized production workers and writers. Overall, the contractual arrangements contain risk and restore decision-making power to those behind the camera and in the editing suites while rending much of the authentic power from the unscripted participants. Unscripted does not mean uncontrolled. With complete legal power, the producers are free to build in narratives that draw viewers and construct reality. This is the third key way in which the power of the producers is affirmed and messy reality is contained. Some editing is essential to fit a coherent story into a 60-minute slot. But on some deeper level, looking for narrative in unscripted programming seems counterintuitive; yet narratives can be constructed in any medium –even those that lack traditional characters and story-telling elements (Ryan, 2004). Halbert (2003) avers that, in fact, "television producers are far more adept at creating 'reality' than everyday people. It takes hundreds or thousands of hours of footage to construct a 30-60 minute program and editorial genius can erase the banality of human life" (p. 49). By 2005, we have become quite used to the idea that reality TV is carefully edited together for the biggest dramatic impact. In the context of reality TV, elements of narrativity (including character development, dramatic tension and resolution) build a dramatic narrative rather than presenting merely a collage of scenes from everyday life. Savvy viewers recognize that editing for narrative in reality TV does far more than this. Couldry (2004) argues that the editing process "polices any differences of interpretation about what that reality should be, ruling out any behavior excluded by the production choices it makes and ruling in the so-called positive selves that it presumes the public wants to see and contestants want to display" (p. 71). Editing in these shows can vilify a participant or create a steamy romance that isn't there. For example, Patkin (2003) cites examples from Survivor: Australian Outback in which the winning participant was consistently depicted as an outsider in part by emphasizing footage that showed him going naked on the beach and excluded footage that showed other players engaging in the same behavior. As Couldry and Patkin have noted, editing is used to create good guys and bad guys, and a preferred reality containing the unpredictable nature of actual reality. This does not mean that the preferred reality will necessarily be rosy. Dramatic conflict is one feature of the narratives of reality TV across subgenres; participants form alliances and betray friendships on gamedocs such as Survivor, just as roommates tire of one another and bicker on the docusoap shows such as Big Brother or Real World. Makeover or transformation shows are not exempt from conflict either. While some conflict may be naturally occurring, producers are unlikely to gamble on the natural occurrence of a "useable" conflict that will draw in viewers. In addition to highlighting tension through editing, conflicts can also be developed through structural inducements to heighten tension (Syvertsen, 2001; Godard, 2003). In the Trading Spaces family of shows, one structural inducement to heightened tension is developed in the power differential between designer and participants that is carefully supported by the format of the show. Shufeldt's (2004) textual analysis of Trading Spaces found that "Even when the designs 'fail' the judgment of homeowners at the reveal, the designer's position is not threatened. …In each episode, the homeowners' moment of judgment is bookended by designers' commentary before and [the host's] sign-off after thanking, by name, the designers –not the homeowners" (p. 18). Shufeldt also suggests that in addition to structural inducements toward conflict, tensions are heightened in Trading Spaces simply because the show deals with real homes –a meaning-laden highly personal space. Since the home is an extension of its owner, redecorating choices are also understood as suggestions for personal transformation. Shufeldt's textual analysis contributed a preliminary understanding of the meanings presented in tightly edited episodes of Trading Spaces, however, such an analysis could not reveal the lived experiences of homeowners nor the process of constructing/containing reality. Thus, the present study contributes a case study of the lived experiences of two participants and their families. We ask how they experience the power dynamics as everyday participants and the construction of their reality. We seek to understand how the Trading Spaces: Family format, the contractual agreements between participants and producers, and the narrative constructed through editing serve to contain the messy or banal reality and create the television reality of a highly successful program.
Method This research was conducted as a multi-method case study extending over a period of seven months from pre-selection application and interviews through the filming, the airing of the episode and post-air interviews. Research included formal recorded interviews, informal conversations, pure observation, participant-observation, document and textual analysis. Grounded theory, or the constant-comparative method, informed this study and allowed us to identify emerging themes throughout the process (Glaser & Strauss, 1967). Initial contact was made through a mutual acquaintance when the families were in the audition process. When Connie Baker and Abby Thomas agreed on behalf of their families to include us in the process, we were added to an email distribution list that routinely updated interested friends and family about their status. [2] The Bakers became our primary contact throughout the process. Once accepted as an official family for the Trading Spaces Family program, participants are contractually prohibited from conducting interviews or allowing anyone to photograph the rooms once designed. In lieu of interviews, the Baker and Thomas families agreed to keep a journal of the process with a new set of questions to be addressed at each phase: pre-filming, between filming and the day the episode aired, and after the episode aired. The writing prompts primarily concerned expectations of and questions about the experience, e.g., how did you select your swap mates? Did you suggest any changes to the designers? What was most surprising in viewing the episode? Journals could not be collected until after the program aired. Obviously, this precluded the opportunity to ask follow up questions in a timely fashion but this was deemed preferable to having participants reconstruct the entire experience retroactively. Finally, formal recorded interviews were conducted and transcribed just before and after the program aired. In addition, the research team was able to view the production process from the street, see one of the rooms shortly after the filming and have an informal conversation with the homeowner about her experience, and attend viewing parties in each home. Both researchers independently completed fieldnotes observing some of the filming process, when meeting participants and seeing the rooms for the first time, after the viewing parties when the episode aired and of independent viewings of the program. Each of these approaches allowed the development of "sensitizing" probes for subsequent interviews and observation. Finally, fan sites were monitored for program information and response to the Baker-Thomas episode. Opportunities for triangulation of data arose from multiple methods, two interviewers who conducted interviews jointly as well as separately, multiple interviews with the same person, and multiple informants on the same process, e.g., how both families or different family members perceived the same event. The longitudinal process afforded the opportunity to identify and explore disjunctures in the data more thoroughly (Wallendorf & Arnould, 1991) in order to achieve both descriptive and interpretive validity.
Findings Our interactions with and observations of the Baker and Thomas families throughout this experience made it clear that viewing the final hour-long episode of their redecorating adventures would leave the viewer with a very limited understanding. Therefore, this analysis begins by considering how their experience is presented on TV. We proceed from there to unpack this constructed reality by exploring the application process, the families' accounts of filming the episode, the editing of the episode and the contractual agreements underlying the whole project. As the episode begins, Abby and Scott Thomas with their teenage daughters, Beth and Kim, propel water balloons at the Baker team. The Thomas family is introduced as daring and artistic; we learn that they want to turn a guest bedroom into a studio workspace for Abby and the girls. Connie and Sam Baker fire back as a voice-over introduces their team as young and energetic. We learn that they want to transform their dining room into a sophisticated space for entertaining, but they also want to keep an element of fun. The youngest member of the Baker team, Andrew (age 9), suggests a game theme in the dining room explaining that Sam really likes to play poker. Over the next 48 hours collapsed into 60 minutes of high-speed montage, the two teams will work in each other's houses painting walls, sewing curtains, refinishing furniture and tiling floors late into the evening under the direction of two designers who work alongside them, Barry and Laura. Throughout the episode, it's clear the teams are working hard, but they take breaks for light-hearted play such as a game of musical chairs or some impromptu dancing. After the work is completed, the exhausted and anxious families are led into their rooms for "the reveal." The Thomases unanimously love their new studio custom-designed with separate work areas for Abby and the girls and featuring a desk painted with bright stripes, rustic slate tile flooring, and an abstract mural on one wall. They applaud the designer's funky and eclectic style and say it is just what they wanted. On the other hand, down the street, the Bakers are less enthusiastic about their dual-purpose dining room. The new space features a richly patterned fabric on the windows and cornice, sleek black tile flooring, a faux antler chandelier, and an octagonal dining table that converts to a poker table. Neither Connie nor Sam seems pleased with the designer's concept. Connie is especially appalled by the chandelier; Sam says the only thing he likes is the paint color although he also judges the poker table and a dartboard hidden behind framed artwork to be "cool." Despite their obvious disappointment, they are good sports about it stoically accepting their new room and even agree, when asked by the host, that they had a good time doing Trading Spaces: Family. The emotions conveyed at the reveal are real and unscripted, but the episode summary above certainly does not capture the whole experience of participating in the show. The Reveal revealed The fast-paced montage of redecorating work and the requisite "after" images of the transformed rooms do not reveal a number of design flaws. In the Thomas's new studio, only half of the floor has slate tiles; the other half is bare concrete painted red. A piece of molding has been tacked down to create a threshold between the two halves of the room. The mural has sloppily painted lines and the colors are streaky. In the Baker's dining room, trim around one window is only partially painted, and this same window is covered with a curtain pieced together from mismatched fabric that isn't the right size for the window. One of the new black floor tiles has already been cracked and the break partially obscured with black marker. The dining room chairs have been painted red, but the paint work is gloppy and uneven. The poker/dining table is too small to function efficiently for either poker or dining; as Connie later explained, "The table is too small for even our family of four. We can put a casserole in the middle and that's it." Our analysis reveals that these design misfires were not the fault of lazy homeowners nor are they completely attributable to capricious celebrity designers. They can be better understood as the by-products of a tight production schedule and the pressure to create good TV-- but not necessarily good design. Crafting realities The application process As Abby Thomas explained, "it all started with an ad in the [local paper]." Abby and her daughter Beth spotted the ad and encouraged Connie to apply. All were casual fans of the show, but neither Abby nor Connie knew much about participating in the show. Abby didn't even watch the show regularly, but Connie previously had mentioned in passing that she would like to be on Trading Spaces. Both families approached the application thinking primarily that it would be "a fun experience." Still, everyone was quite savvy about marketing themselves as ideal participants and promoting their houses as ideal sites for redecoration. The initial application stage requires would-be team members to complete a packet with basic background information about the families, their houses, and the rooms to be redone. They are also required to submit photos of the room and of the teams. The Baker and Thomas teams went beyond the requirements and submitted humorous family photos along with portraits, photos of their neighborhood and town (even recommending a hotel where the crew could stay), and helpful hints about the nearest Home Depot (a major sponsor of the show). They also included logistical information beyond what was required that indicated a high level of awareness about production requirements such as suggesting space to park the large crew truck and set up the carpentry shop and pointing out that their newly developed neighborhood was secluded and quiet so filming interruptions and security concerns would be minimized. Finally, their application materials indicated a familiarity with other tropes of the show and the personalities of the various Trading Spaces designers. They wrote that they were willing to "fall victim to the whims of your designers" suggesting that they would be game participants who would welcome bold designs. After passing the first stage of the selection process, the families were interviewed by phone and eventually a location scout was sent to meet them and survey their homes. Before the scout's visit, the teams were primed for their interview with him through preliminary information sent by the production company. Among other things, this material encouraged them to be "as outgoing as you can" and affirmed how important it is to "sparkle and relax on camera." The families approached this in-person interview with the same enthusiasm they showed in completing the application packet and set about "seducing" the location scout with an array of food and a party atmosphere. However, they soon discovered that he was, as Abby Thomas explained, "all business." Despite their clear display of knowledge about the show, it is at this point that the Baker and Thomas families begin their own transformation from well-informed fans to show participants socialized to the requirements and norms of production. During their interview with the location scout, the families were introduced to the logistical concerns guiding the televised redecorating. The rooms each team had chosen to redecorate were quickly dismissed as possibilities as the scout explained that the show's $1000 budget would not be sufficient for the task of redecorating such large rooms. He guided them toward selecting smaller rooms where the makeover would be more dramatic. Bedrooms were also vetoed with the explanation that the show had already done too many bedrooms. This is how the Baker's dining room and the Thomas's guest room were hastily selected rather than the family rooms each had initially proposed. Just a few minutes later, each family was sitting in front of a camera explaining what redesign they would like to see in the room more or less selected for them. Prior to the location scout's visit they had put thought into transforming the larger spaces, but they were now essentially re-imagining decorating schemes on the fly. If selected for the program, these videotapes would be the primary information the professional designers had on which to base their plans. But these were also audition tapes, so at this point, Connie and Abby report that they wanted to be seen as easygoing, fun, risk takers. Connie explained, "We were hamming it up to try to get on the show" but if they had it to do over, in retrospect, "we would definitely try to be more honest than trying to get on the show… I might have been more persuasive about what I wanted." The families were already aware that they were both positioning themselves as ideal applicants (sparkling for the camera) and establishing their tastes and desired outcomes. After this interview, both families were increasingly optimistic that they would be selected. Once the good news came, they had roughly one month to complete the preparatory work (signing contracts, arranging a property assessment for insurance purposes, and requesting the days of the shoot off from work and school) before the crew arrived and the filming began. The Shoot The arrival of the crew for filming was no small affair; as the families had been warned, Trading Spaces is a very large project including 21 crew members, lights, cameras and equipment trucks. As the trucks were unloaded, their houses were transformed into "locations." All the filming takes place over three busy days, although the redecorating work happens in just two days as presented in the episodes. Throughout Day Zero (how the production crew refers to the first day of filming before the redecorating begins on Day One), the Baker and Thomas families were likewise transformed into unscripted actors in the episode. Filming began with the water balloon fight that would be used for the opening sequence –the "goofing around shots" that are characteristic of the Trading Spaces: Family format. The teams had originally suggested going somewhere in their town to show off its natural beauty and fun things to do, but the crew assured them that, in the interest of time, a scene shot right in their driveway would be fine. Day Zero filming also included interviews with each team about what they would like to see in their own rooms and what transformation they envisioned for their neighbor's rooms. These conversations were essentially recreations of the impromptu interviews done on camera with the location scout a month earlier. However, the teams were not shown those videos or reminded of what they had said. Beth Thomas explained to us that this recreation may account for some of the discrepancies between what families say they want in the episodes and what designers have planned since what families request is likely to change between the two interviews as they have more time to think things over. By the end of Day Zero, the transformation of the family members into episode characters was well underway. Their personas had been established in the interviews and they had been directed as actors in the water balloon scene. Furthermore, the privacy of their homes had been radically altered with the addition of production equipment. Connie wrote half-jokingly, "We have cameras somewhat permanently attached to our walls, microphones to our bodies, and… and… and glue guns?!? Say it isn't so." On the first day of redecorating (Day One, but the second day of filming), the families learned that what the program bills as two days of redecorating is actually closer to twelve hours of work as their design projects were woven into complex production schedules. Early scenes including the "key swap," meeting with the designers for the first time, and the "load out" (removing existing furniture from the rooms) were shot swiftly and sequentially to support the before and after structure of the program. However, after that, filming was dominated by production needs and the teams often found themselves waiting around to be called for their "scenes." This scattered schedule allowed just two small camera crews to film all the action, but it also served –whether purposefully or not –to keep the families in suspense about specific projects and reduce opportunities for creative disagreements. In the Thomases' case, after shooting the initial meeting with their designer and emptying the room, Abby and Scott were whisked away to wait out of sight for at least an hour while their daughters Beth and Kim, under the direction of their designer, Laura, began removing the carpet from the Baker's dining room. Abby and Scott were told that they were kept sequestered so that the cameras would be able to record their surprised reaction, but Abby surmised that it might really have been because the producers thought that adults would put up a fight about removing perfectly good carpet while kids would acquiesce to the design decision. In fact, this pattern was repeated several times. In order to keep up the work flow without interrupting shooting schedules, many projects were begun without the whole team agreeing to – or even knowing about - the design plan. Certain projects were begun entirely by the off-camera crew without the presence of any team members. For instance, Connie and Sam Baker arrived in the Thomases' backyard to film a scene and discovered that the crew had already primed Abby's new desk for painting so there was little point in objecting to the decision even though they expressed dissatisfaction with the colors the designer had chosen. Likewise, Connie explained that she would have fought the decision to put slate tiles in the Thomases' studio, but the crew "already had three rows down when we got there. Sam and I looked at each other. Oh, it was bad." Overall, while the show suggests that the homeowners and designers are completing the work on each project, a great deal is actually done by behind-the-scenes crew members; none of the team members worked on any sewing projects, but Connie Baker and Scott Thomas both filmed sewing machine scenes. The "actors" were also directed for scenes not directly related to design projects. The Thomas family was asked to play musical chairs despite their protests that it was a "dorky" thing to do. According to Abby, the producer said, "Yeah, I know it's stupid. Come on, do it." By the end of shooting, it is clear to the teams that everything is "for the camera." When Abby and Kim Thomas complained about the sloppy coats of red paint that the crew had applied to the dining chairs for the Baker's room, they were assured that it would look fine on camera. Connie Baker had a similar encounter when she attempted to critique one crew member's haphazard painting as they worked together on the mural in the Thomases' studio. She explained, "It was at this time that I realized that we were the outsiders and that these traveling people were their own 'family.' When I [criticized] one, they all came to his defense." The crew's somewhat cavalier attitude about their work stands in sharp contrast to the homeowners' realization, as they received their "homework assignments," that their labor was very real and often tedious. Both teams were assigned to complete tiling projects in their respective rooms after the production crew had left for the day, and they set about doing so in a careful, professional manner once freed from the crew's admonishments to hurry up and not worry because everything will look good on camera. Both teams had previous tiling experience and recognized that it was a job that shouldn't be rushed; they reported working hard because they wanted it to be nice for their friends. The Thomases also took advantage of their homework time to attempt to improve upon the sloppy painting the crew had begun on the chairs. Their careful workmanship was undercut by the cast or crew in at least two instances. In the Baker's freshly tiled dining room, the designer walked in wearing spiky high heels and promptly cracked a tile. There was no time to fix it properly, so a frustrated Scott Thomas was only able to hide the flaw with black marker. In the Thomases' studio, when a crew member joined in the work to mix grout for the tiled floor, he accidentally splattered grout onto the freshly painted wall, which the Bakers then had to painstakingly clean before the grout dried. As indicated in all of the above examples, the families had little input or control over design decisions. This was due to the shooting schedule, the vague way in which plans were explained to them, and the fact that many elements were not explained until the last minute. Connie explained that their designer, Barry, brought out several items of furniture and decorative accessories only as they were finishing the room. Consequently, the Bakers didn't have a sense of the over all design until all the elements started coming together a few hours before the reveal. As they worked on various projects throughout Day One, Connie and Sam were left to trust that ultimately everything would come together as a coherent design. Editing: Some assembly required The fact that scenes are shot out of sequence is not a surprise to anyone at all familiar with conventions of production. In addition to practical concerns of time efficiency, the disjointed shooting schedule and subsequent editing of footage into a linear narrative seemed to serve multiple purposes. This manner of filming allowed mistakes made by the designers, carpenter and off-camera crew members to be hidden. It also functions to enhance the appearance that the teams are closely involved in making design decisions for their neighbors' room. As a practical matter, it makes sense that scenes of the designers explaining their building projects to the carpenter would be shot on Day Two after the projects have already been completed. By Day Two much of the carpenter's work is completed, so he has time to shoot and reshoot conversational scenes. For example, we witnessed the designer Barry asking for a set of shelves that were in reality already completed and stacked a few feet away off camera. Yet, shooting these scenes out of order also allows for design mishaps to be erased from the narrative so the designers retain power and authority. As part of the same scene between designer and carpenter, Barry explains his plan to put slate tiles on the floor. When the carpenter replies that it is an ambitious project to tile the whole floor, the designer replies that he is only tiling some of it. This exchange suggests that Barry has designed a mixed floor plan with some tiling, but in reality he had planned to do the entire floor but ran over budget and had to return half of the tiles. The format of Trading Spaces includes budget limitations in the narrative but this budget miscalculation was erased from the episode. Shooting the designers' chats with the carpenter on Day Two also allowed for an intense conflict between the designer Laura and the carpenter to be excluded from the narrative. When Laura discovered that the carpenter had built her dining/poker table at a significantly smaller size than she had wanted, the Thomases report that she was livid with him for making that executive decision to alter her plans. For the rest of the day the two of them reportedly did not speak to each other. Yet, none of this is reflected in the episode. When they discuss her plans, she mentions that her sketch is drawn to scale and the carpenter teases her about her drafting abilities, but that is the extent of the conversation. Surprisingly, the editing of the episode does emphasize a different point of tension with the carpenter. The host repeatedly accused him of pouting about not being asked to help with the tiling projects. Both the Thomases and the Bakers reported that they were surprised to see this emphasis in the episode since it wasn't an issue at all during the shoot. Editing also allows for the erasure of sloppiness and voiced concerns about the quality of work. As discussed above, the families' concerns over the gloppy red chairs, the messy lines in the mural and the cracked tile were not mentioned in the episode. When mistakes are included, the designer's expertise is not threatened; for instance, when designer Laura misapplied silver leafing to the Baker's table, she cavalierly assured the team- and the camera -that it could be fixed later. Yet, it never did get fixed in the episode or in the real off-camera work process. The edited episode also does not reveal that she did not really know how to apply the paint technique she wanted to use in the room. Scott Thomas reported that Laura simply decided to work by trial and error. Those experienced with home improvement projects (both participants in the episode and fans watching the show) would recognize these examples as problematic. Indeed, on the on-line discussion boards for this episode, fans wondered whether Laura had thought to add a protective coating to the silver-leafed table and questioned the quality of other projects that seemed hastily completed. The success of the editing techniques can be seen in the fact that several of these fans simply assumed that surely such details were worked out behind the scenes. Most significantly, the editing of the episode also suggests that the teams have extensive input into the design decisions or at least approve the majority of the plans. In the episode, it seems that each step of the redesign was discussed with the team early on and they have ample opportunity to accept, modify or reject the plans. This expectation is also supported by language in the packet sent by the production company stating that design is a collaborative process and team members should feel free to speak up. However, avenues for input are effectively closed off by the disjointed shooting schedule. Instead, scenes in which team members endorse isolated design decisions are emphasized. In some cases, these approval scenes involve only part of the team (the Thomas girls enthusiastically ripping out carpet while their parents were kept in the dark), were approved by the youngest member of the team (9-year old Andrew endorsed the desk project in the Thomas's studio and the building of a poker-table dining room), or were filmed well after the projects were underway or completed. In fact, the team members had just as little control over the designs for their neighbor's room as they had had for their own room. The contracts All this is not to say that the Baker and Thomas families did not enjoy their experience. Certainly they did enjoy themselves, but their comments reveal that the experience was far from all roses. The teams recognized that when they entered in they were taking a risk –with their rooms and in appearing on national TV. The contracts they signed offer them $75 for cleaning and the assurance that changes to other areas of the property would be restored, but the contract gave them little other protection. To get a full view of the conditions of their participation, we need to take a closer look at the contractual agreements limiting Trading Spaces's liability. Each member of the teams signed two contracts with Banyan Productions–a location liability release and an appearance release. The location liability release provides the production company with the right to use any area of the property as may be necessary and to represent the property on film in the episode. This contract stipulates that the production company cannot be held responsible for dissatisfactory results in the redecorated room. The contract does give the homeowners the opportunity to protect other areas of the house or items in it by specifying these in writing in the contract. In this case, neither team mentioned any additional items or areas. They report that they just assumed that the crew would use common sense and it didn't occur to them to list things like not using the oriental rugs as a workspace or not setting up a project area on a freshly seeded lawn. In retrospect, both families indicated that they would consider this clause of the contract more carefully if they had it to do over. As for the appearance release, this contract gives Banyan and TLC the right to represent the participants in any way, to use their images, voices and personalities in the program, to promote the program and in the future for unspecified purposes. In this case, the two families thought that they were represented fairly and had no complaints on that score. Had they any concerns about how they were depicted, they would have had no legal recourse. Finally, this contract and the location liability release both include confidentiality clauses binding the participants to secrecy about every aspect of the shoot, the redecoration and even the contract itself until 5 days after the episode premiers. Violations of this agreement are punishable by hefty $100,000 fines. While the production process socializes the families as participants and directable actors, the contracts cement their legal vulnerability. They assume a substantial risk – financially, for breaches of contract and personally, in opening up their homes for radical redesigns. Presumably the redecorated room valued at $1000 (or $1600 fair market value for tax purposes) is their reward, but as the discussion above indicates, once engaged these two families quickly realized that participating in Trading Spaces: Family isn't about the design, it's about making TV.
Discussion Making good TV, in this case study of a Trading Spaces: Family episode, seems to hinge on strategies for containing banal reality and constructing a preferred reality. Significantly, this necessitated that the artistic process of redecorating the two rooms become a secondary concern. We found that this happens in three main ways that mirror the themes suggested by the literature on reality TV more broadly. Contractual agreements, narratives constructed through editing and a reliance on format all significantly shaped the experiences of the Baker and Thomas families. This actuality is obscured from the televised reality. In this case study, the contracts participants signed did not cause or mitigate any major legal conflicts. Without explosive legal battles to point to, it might be easy to conclude that the contracts are merely a formality and that they don't shape the process in a meaningful way. However, our analysis indicates that the legal agreements give the production crew broad authority to use houses as sets, furnishings as props, and homeowners as actors. Further, the financial liabilities the families incur for breaches of the contracts effectively secure their cooperation throughout the production process. As for narrative through editing, this case study did not reveal clear instances of participants being painted as villains or heroes as in the examples Patkin (2003) cited from Survivor: Australian Outback. But, as Couldry (2004) suggested, the editing does reveal the process by which some behaviors, attitudes or meanings are "ruled in" while others "ruled out." We found that the crew's sloppy work and the designers' mistakes were ruled out of the constructed reality through editing choices. Echoing Shufeldt's (2004) finding, selective editing in this instance did place the designers in positions of authority. The show's selective reflexivity regarding schedule, budgets, and labor also serves to rule out the complexity of DIY home improvement in favor of the view that DIY redecoration can be done quickly, cheaply and by anyone –even children- and still look good. This finding raises provocative questions about the specific ways in which reality home makeover programs serve to support consumption in the home improvement industry (and at stores like Home Depot, a leading sponsor of Trading Spaces: Family). Our findings suggest that the most significant mode of containing and constructing reality occurred through strict adherence to the proven Trading Spaces format. The format allows the production crew to have a clear picture of what scenes need to be shot even though they are ostensibly working without a script; unlike in some of the docusoap programs, the families were not constantly under the gaze of the cameras. Instead they were called in for "scenes" as the format dictated. As any Trading Spaces fan could attest, typical scenes in the format include the "key swap," the "load out," team members sewing, team members working with power tools in "Carpentry World," designers assigning homework, and of course, "the reveal." We found that the redecorating work at the heart of the show is entirely organized around filming these requisite scenes. The format provides a common set of expectations for the crew and the producers; to the extent that participants were aware of the show's format, it also serves to shape their expectations. However, as we saw, even such well-informed fans as the Bakers and the Thomases did not anticipate how much the technical aspects of filming would outweigh the design process. While the families were concerned with completing their design projects in a professional manner, the producers were primarily concerned with filming just a few minutes of each project underway. While we were not able to collect information regarding the budget for producing an episode of Trading Spaces: Family, it is clear that, in general, reliance on format is time-efficient and cost-effective (Madger, 2004; Moran, 2004). In this case study we observed that indeed the work is done in a short amount of time and with a limited crew. Clearly, the format of Trading Spaces has been hugely successful. However, observations drawn from on-line fan discussions and reviews of the most recent debuts in the transformation TV subgenre indicate that this particular format may have grown stale. As of this writing, speculation among fans suggests that Trading Spaces: Family won't be renewed for a third season and that the original Trading Spaces may end after its upcoming sixth season. Meanwhile new shows with formats based more on philanthropy have garnered accolades. Ironically, Extreme Makeover: Home Edition and Town Haul, the leading examples of this new style, star former cast members of Trading Spaces. Is the decline of Trading Spaces a natural evolution or does it reflect a frustration with the nature of a format that does not significantly empower its participants? Conclusions Our analysis indicated that Trading Spaces: Family's claim to represent the unscripted redecorating mayhem when two families trade houses was not borne out by the experiences of the Baker and Thomas families. They enjoyed the experience, but they concluded definitively that the process was much more about making a television show than about making good design. The realities of their experiences –including an incoherent work routine, little or no input into design choices, and the crew's acceptance of sloppy work—were not visible in the televised episode chronicling their room switch. Rare among studies of reality TV programs, the present study contributes a detailed sense of the discrepancies between actualities of participating in reality/transformation TV and the constructed reality that is aired on television from the perspective of the participants themselves. Because this study followed the Baker and Thomas families throughout the process from application to completion, we were able to understand how they themselves were socialized into the production process from an early position as eager fans of the show to participants who ultimately felt they learned a lot about TV but nothing about design. Clearly the present research is a case study of two families and one television show and consequently cannot be generalized, but our research demonstrates the utility of this approach and sheds some light on the transformation TV genre. 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[1] For the 2001-2002 season, Trading Spaces production costs were just $.09 million per episode. By comparison, Survivor's budget reached $1.4 million, but even this pales in comparison to the $7 million budget of the half-hour sitcom Friends (Madger, 2004). [2] Pseudonyms are used for all family participants.
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