That did it!

Thank you so much for sharing your printer wisdom.  We must have spent 3
hours on that stupid thing yesterday. :)


On 8/8/05 7:11 PM, "Adam McDougall" <[log in to unmask]> wrote:

> We had blue coming out purple on one of our 800ps plotters,
> and plotters with a newer version of firmware have a paper
> option called 'Plain Paper-ec' that fixed it for us.  Have
> you tried that one if available?
> 
> -- Adam 
> Division of Engineering Computing Services, College of Engineering
> 
> 
> On Mon, Aug 08, 2005 at 06:15:15PM -0400, Bryan Murphy wrote:
> 
>   I have an HP Design jet 800 that has been getting VERY heavy use (25 42"x47"
>   posters in the last few days) and today, mid-print it started printing all
>   blue as purple.
>   
>   We have since reset the printer to factory defaults, reinstalled the
>   drivers, tweaked all of the available software settings, attempted a custom
>   color profile made specifically for the paper from HP's website, verified
>   that we are at the latest firmware version, changed paper rolls and swapped
>   out ink cartridges.  None of this has worked.  Blue still prints out as
>   purple.
>   
>   Has any one seen this behavior or know what we could do to fix it?
>   
>   Thank you.
>   
>   
>   -- 
>   Bryan Murphy
>   Computer/Network Coordinator
>   Plant Research Labs and Plant Biology
>   [log in to unmask] | [log in to unmask]

-- 
Bryan Murphy
Computer/Network Coordinator
Plant Research Labs and Plant Biology
[log in to unmask] | [log in to unmask]