I don't necessarily think that he would be finding fault with Dell over the
drives, but rather finding fault with Dell for letting the bad drives slip
through quality control. Most manufacturers have a burn-in and stress test
procedure that they do before a machine ships.
I was checking out the CSTORE web site for other vendors that MSU has
agreements with and it appears that the only choices would be Gateway,
HP/Compaq and IBM.
On 7/27/05 2:09 PM, "Peter J Murray" <[log in to unmask]> wrote:
> I really don't think it's a Dell problem, as they just use Western
> Digital, Seagate, or what else. A long time ago, the department I was
> working for as a student had an order of 9 Computer Warehouse machines,
> and all of the hard drives eventually went. They were all Western
> Digital drives. I think the problem is when you order all at once, you
> get drives from the same run (as one might expect), and if that run is
> bad, they'll all go bad. If you were to order Gateway or someone else,
> it wouldn't matter, as they all use commodity drives.
> David McFarlane wrote:
>> Five out of five recently purchased Dell Optiplexes came with
>> defective hardware that had to be replaced under warranty. This is
>> unacceptable. I can no longer recommend Dell desktop to my users for
>> future purchases, until Dell gets it's quality control back in order.
>> But I don't know what to recommend as an alternative. Any opinions?
>> -- David McFarlane, Research Technology Specialist
>> Dept. Psychology, Michigan State University
>> [log in to unmask] www.msu.edu/~mcfarla9
>> Voice: (517) 353-0799 Fax: (517) 353-1652
Plant Research Labs and Plant Biology
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