Tony,

>How many techs do you have and how many Dell systems do you
>maintain?

The dept. (Psychology) has two techs, plus me.  Only one of those techs has 
the main job of keeping workstations working, the other keeps busy 
maintaining the dept. database and web site, and I'm supposed to keep busy 
doing research technology projects but I'm near at hand so get pressed into 
service for everything else.  Of course, individuals in the dept., and 
dept. affiliated Programs, hire additional support staff for themselves, so 
we have more techs floating in & out, but no real organization of this.

As to numbers of systems, I don't keep count.  My own bailiwick concerns 
about 20 faculty, each with 2-10 Dells.  Multiply that by some factor to 
get the numbers for the whole dept.  (I know Chip Shank is listening in on 
this discussion, perhaps he'll weigh in).


-- David McFarlane, Research Technology Specialist
    Dept. Psychology, Michigan State University
    [log in to unmask]    www.msu.edu/~mcfarla9
    Voice: (517) 353-0799    Fax: (517) 353-1652