FYI - I got this through the Administrative Data Users Group mailing list.
Administrative Data Users Group
From: Barbara C Monroe
Subject: Don Norman Webcast: Emotional Design: The Principles
To: Undisclosed Recipients
Please pass this information on to anyone in your department who might be
interested in Web design.
One of the founding fathers of usability and user-centered design
Author of "The Design of Everday Things" and "Emotional Design"
WebCast Live from Penn State
Topic: Emotional Design: The Principles
Nov. 19, 2004
3:30 p.m.- 4:30 p.m.