Thanks for your response, Doug.  I'd figured the poor performance of late
was due to "worm traffic," until I lost my connection completely last night
and then began to wonder if something else might be going on.  At any rate,
I know you guys are working really hard to keep the network going.  Thanks!

Margaret

----- Original Message -----
From: "Doug Nelson" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Thursday, September 25, 2003 7:07 AM
Subject: Re: MSU Internet Access Problems?


> Margaret,
>
> What we're dealing with here is still the effects of the Welchia
worm/virus.
> We haven't had the resources to contact everyone whose computer is
infected,
> and have them correct the problem.  We're working on another round of
> notifications, so once those go out, and we get some compliance, things
> should be better.
>
> I suspect that one of the reasons the ACD DSL service is better is because
> there are more customers on the MSU IP's than the ACD IP's.  Or perhaps
> ACD has an easier time contacting their customers which are infected
> (MUCH smaller user base).  For the record, yesterday evening, my monitor
> picked up 4 infected computers in ACD's East Lansing territory.  That's
> apparently more than enough to swamp the network.
>
> Doug