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Subject: Re: Pilot upgrade error
From: Doug Nelson <[log in to unmask]>
Reply-To:MSU Network Administrators Group <[log in to unmask]>
Date:Thu, 27 Mar 2003 10:27:24 -0500
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> I tried to upgrade from pilot and received the following error after
> clicking the 'Finish' button at the end.  Does anyone know what this means?
> I tried a couple different times.  The first time, I left all of the check
> boxes checked for the folders to be converted and unchecked all of the boxes
> for aliases.  The second time, I unchecked all of the folder check boxes as
> well with the same result.
>
> --
> Michael
>
> The upgrade process you requested has been started
>
> Could not activate account (1): 620 Activate failed
>
> Error! Activation failed 1.

Mike,

While some of the mail.msu.edu staff might follow this mailing list,
you would probably do better to send this to them a little more
directly.  I note that there is a "Contact Us" link on the main
"mail.msu.edu" web page, and the contact screen seems to be the
appropriate place to pass on errors like this.

I was able to convert 10 accounts in the past couple days; no errors
on any of the conversions.


Doug Nelson                     [log in to unmask]
Network Manager                 Ph: (517) 353-2980
Computer Laboratory             http://www.msu.edu/~nelson/
Michigan State University

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