Oh, get off it.
The webmail UI is 1997 quality, at best. Yeah, I really enjoy how I have
to go to preferences to change my message sorting (as opposed to the de
facto standard of clicking on the column name), and that I can't choose
to sort by different columns in different folders. Or that hitting the
refresh button on my browser logs me out of the webmail, and yet there
is no 'refresh' or 'check for new mail' link anywhere to be found. So if
I want to check to see if I have new messages in my inbox I have to
click to the folder view and then click back to the inbox-- ridiculous.
And Jason's comment about the icons is dead-on. Since when did (badly
drawn) images trump text in both usability and load time? (and alt text
hardly counts-- no one wants to mouseover half a dozen cryptic icons
when all they want to do is reply)
Now I'm not going to dump on the backend-- that seems to work
beautifully. SSL, authenticated SMTP, etc. Very nice. But don't try to
pass off this webmail UI as quality in any form. TWIG was better on
every front except speed, and we all know those speed gains have nothing
to do with the webmail interface.
Now, in truth, this only indirectly affects me-- I never really used the
pilot system and I don't plan on using this one either, except to
forward my mail on. But I do have to support users who will use it, and
many of them do use webmail. So I suggest you fix it.
Another dissatisfied Jason.
- - - - - - - - - - - - - - - - - - - - - - - -
Computing Services Helpdesk
Department of Physics and Astronomy
Michigan State University
1209 Biomedical and Physical Sciences Building
East Lansing, MI 48824-2320
(517) 355-9200, x2561
From: Steve Devine [mailto:[log in to unmask]]
Sent: Tuesday, March 25, 2003 10:03 PM
To: [log in to unmask]
Subject: Re: Release date for mail.msu.edu - Upgrade URL
You forgot to send us the url for your work. That way we could learn
from your example. BTW your spell checker seems to be on the blink.
Jason David Justman said:
> i can't believe that cl things mail.msu.edu is 'release ready'.
> first off, ui for viewing a message needs a better interface.
> rolloing over and finding out operations by alt tags is not very
> second, deleted items sit in your folder with a greyd out checkbox
> until you refresh the folder. was it deleted or not?
> third - the mail display algorithm randomly decides if a message is
> html by looking at the content, instead of checking the headers.
> take a look at <textarea> this annoying functionality...</texarea>
> fourth - random display of column widths when viewing messages shows
> that the html designer lacks basic skills.
> Rich Wiggins writes:
>> You can point your browser to mail.msu.edu/upgrade/ (without the http
>> or https prefix) and you'll land on the URL Steve gave.
>> After you've converted you can get into the system by pointing your
>> browser to mail.msu.edu. Similarly, you'll land on the secured Web
>> If you or one of your users hasn't upgraded but tries to log in at
>> mail.msu.edu, you see a note telling them they need to upgrade to use
>> the system.
>> The bottom line is that thanks to redirects, customers don't have to
>> remember the https prefix.
>> The help.msu.edu/mail page does list the upgrade URL but it's not a
>> hyperlink. We'll add one at the bottom of the page. We want folks
>> to read the page before they upgrade.
>>>Thanks Steve. That does it.
>>>Cheryl Akers, MS, CNA - [log in to unmask]
>>>Microcomputer Support - Microbiology and Molecular Genetics 2228C
>>>Biomedical Physical Sciences Michigan State University
>>>East Lansing, MI 48824
Michigan State University